Logo of Jones Contracting Specialists LLC (JCS)

Jones Contracting Specialists LLC (JCS)

  • 528 Decatur Hwy Suite 108, Gardendale, AL 35071
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Jones Contracting Specialists LLC, we pride ourselves on our versatility and technical expertise, adeptly managing both residential and commercial projects. Our comprehensive range of services includes roof repair, roof deck repair, skylight repair, soffit and fascia services, and TPO roof replacement. This breadth allows us to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. Located in Gardendale, Alabama, we are recognized for our organized approach and consistent quality in every job we undertake. Our attention to detail and reliability set us apart, as we strive to deliver durable, high-quality results that provide long-term value for our clients. With a well-coordinated team, we are equipped to tackle even the most challenging projects, ensuring thorough completion and client satisfaction throughout the process.

What people say about “Jones Contracting Specialists LLC (JCS)”?

Customer feedback reveals significant frustration with the company's service and communication. Many reviewers report multiple missed appointments and a lack of follow-up, leading to a negative experience overall. While one review does highlight positive experiences with the technicians and their work, the predominant sentiment indicates serious issues with customer service and responsiveness. Overall, the inconsistency in service delivery has led to dissatisfaction among customers who expected timely repairs.

What Users Like The Most

  • Great Company. Known them for years. have used them on several properties.
  • Thanks Jason and the whole team. Awesome work on our houses this year.
  • Best Electrical troubleshooting yet.

What Users Like The Least

  • They just keep making appointments but no one shows.
  • I called and it immediately went to voicemail so I left a message and never received a call back.
  • Terrible way to run a business.

Recommended Reviews

Overall Company Rating
Average 2.3
Out of 3 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Leslie Farley
Jan 31, 2024

I would give this business zero stars if I could. They first visit was a walk through that our home warranty company requested. After this visit they collected the service fee but never returned to fix the problems that we found during that time. The follow up appointment was scheduled three different times and no one called any of those times saying that no one who show. I have already paid this company for the serviced that are to be performed but they just keeping making appointments but no one shows.

Gretchen Mehmen
May 6, 2023

Home Warranty customers beware!!!!! I Was assigned this company by my Home Warranty Company and after several days, 5, of not hearing from them I called and it immediately went to voicemail so I left a message and never received a call back. I called the next day and again straight to voicemail left another message to no avail. They obviously don’t return phone calls to inform you that they are too busy for minor jobs. Called my home warranty company and they couldn’t get a person on the phone. 3 weeks later I am still waiting for my refrigerator to be fixed. Terrible way to run a business. Poor customer service!!!!!

John Marler
Apr 11, 2023

Great Company. Known them for years.have used them on several properties. Thanks Jason And the whole team. Awesome work on our houses this year. Best Electrical troubleshooting yet. Your tech Gary and Jesse did a great Job.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 528 Decatur Hwy Suite 108, Gardendale, AL 35071
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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