Jones Contracting Specialists LLC (JCS)
- 528 Decatur Hwy Suite 108, Gardendale, AL 35071
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
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| Company | Rating | Reviews | License | Online estimate |
| Westbrook Homes | 5.0 | 59 | — Not checked | No |
| Alabama Reliable Roofing | 5.0 | 54 | — Not checked | No |
| Rapid Restoration & Construction LLC | 4.9 | 54 | — Not checked | No |
| Extreme Roofing & Construction | 4.9 | 26 | — Not checked | No |
About the Business
What people say about “Jones Contracting Specialists LLC (JCS)”?
Customer feedback reveals significant frustration with the company's service and communication. Many reviewers report multiple missed appointments and a lack of follow-up, leading to a negative experience overall. While one review does highlight positive experiences with the technicians and their work, the predominant sentiment indicates serious issues with customer service and responsiveness. Overall, the inconsistency in service delivery has led to dissatisfaction among customers who expected timely repairs.
What customers highlight
- Great Company. Known them for years. have used them on several properties.
- Thanks Jason and the whole team. Awesome work on our houses this year.
- Best Electrical troubleshooting yet.
What customers mention as negative
- They just keep making appointments but no one shows.
- I called and it immediately went to voicemail so I left a message and never received a call back.
- Terrible way to run a business.
Recommended Reviews
I would give this business zero stars if I could. They first visit was a walk through that our home warranty company requested. After this visit they collected the service fee but never returned to fix the problems that we found during that time. The follow up appointment was scheduled three different times and no one called any of those times saying that no one who show. I have already paid this company for the serviced that are to be performed but they just keeping making appointments but no one shows.
Home Warranty customers beware!!!!! I Was assigned this company by my Home Warranty Company and after several days, 5, of not hearing from them I called and it immediately went to voicemail so I left a message and never received a call back. I called the next day and again straight to voicemail left another message to no avail. They obviously don’t return phone calls to inform you that they are too busy for minor jobs. Called my home warranty company and they couldn’t get a person on the phone. 3 weeks later I am still waiting for my refrigerator to be fixed. Terrible way to run a business. Poor customer service!!!!!
Great Company. Known them for years.have used them on several properties. Thanks Jason And the whole team. Awesome work on our houses this year. Best Electrical troubleshooting yet. Your tech Gary and Jesse did a great Job.
137 locals recently requested a quote