John E Steele Jr Inc
- 1216 Bayview Rd #2150, Middletown, DE 19709
- Commercial Roofing
- Financing Available
- Warranties Offered
- Metal Roof
- Green Roof
About the Business
What people say about “John E Steele Jr Inc”?
```json
{
"summary": "The overall sentiment from customer reviews is overwhelmingly positive, showcasing strong customer satisfaction with the services provided. Many customers praised the professionalism, courtesy, and reliability of the company, highlighting effective communication and timely delivery of work. The company's dedication to quality and customer service is frequently mentioned, with several reviews noting successful repairs and replacements. However, there is a significant negative review pointing to unresolved issues with a leak, which raises concerns about warranty fulfillment and follow-up service. Despite this, the majority of feedback emphasizes trust and a high level of competence.",
"liked": [
"I can’t say enough good things about John Steele. They were professional, courteous, and incredibly helpful.",
"They showed up on time, replaced my roof including all new plywood and gutters, cleaned up my yard and were done in 8 hours.",
"They gave me a quote for a new roof which they honored more than a year later even though material and labor prices have gone up.",
"They were prompt, professional, educated us on all the choices we could make when replacing our roof and siding.",
"John Steele is not only an amazing roofer with decades of experience in the industry, he is also a professional, courteous, and service-oriented businessman."
],
"dislaked": [
"The contract states 'all work will be warrantied for 5 years.' I had developed a leak and called... the leak was not fixed.",
"
Recommended Reviews
I can’t say enough good things about John Steele. From the first phone call to the final product, they were professional, courteous, and incredibly helpful.
It’s rare these days to find a company that you can trust completely, but they truly delivered peace of mind.
If you're looking for a trustworthy, reliable roofing company that does top-quality work, this is the one. I wouldn’t hesitate to use them again or recommend them to anyone needing roofing services.
The roof on my house was installed about 3 years ago by this company. The contract states “all work will be warrantied for 5 years.” I had developed a leak and called. They informed me “that wont be an issue, we’ll take care of it don’t worry.” They came to check it out, they were on the roof for maybe 10 minutes. Came down and informed me there was a loose piece of siding they tacked back up and stated “everything is all good! Nothing to worry about! We took care of it for you.” That was mid March. Was the leak fixed? No. I called again and was told “we have a solution we can do, we’ll make you a priority and back out soon to find the leak.”
I was never called back, they never came back, it still leaks. 2 months after I was sent an invoice for siding repair that I did not ask them to fix, they took it upon themselves to fix it. I never authorized them to fix it, they never have a quote, never got a receipt. Plus they never fixed the issue. I would not recommend working with a company like this. Felt like they were trying to pull a cash grab scam.
Can’t say enough good things about this company!
They showed up on time, replaced my roof including all new plywood and gutters, cleaned up my yard and were done in 8 hours. These guy know what they are doing and are true pros.
I highly recommend this company!!!!
137 locals recently requested a quote
- 1216 Bayview Rd #2150, Middletown, DE 19709
- Commercial Roofing
- Financing Available
- Warranties Offered
- Metal Roof
- Green Roof
Companies Similar in Profile
