- 4889 Country Club Dr, High Ridge, MO 63049
- Commercial Roofing
- Licensed & Insured
- Slate Roof
- Flat Roof
- Gable Roof
About the Business
What people say about “JK Exteriors LLC”?
Customer feedback for JK Exteriors is mixed, with a significant number of positive reviews praising their professionalism, quality of work, and effective communication. Many customers highlighted the ease of working with the team, noting their responsiveness and honesty regarding project assessments. However, there are also serious concerns regarding customer service, with some reviews mentioning significant issues related to deposits and lack of follow-through on projects. These negative experiences, particularly those involving financial disputes, overshadow the otherwise favorable sentiment expressed by the majority.
What Users Like The Most
- Affordable quality workmanship with follow through and attention to customer satisfaction.
- Communication was great, if I had questions they were answered immediately.
- The crew was great as well. They worked hard and quickly, and cleaned up their construction trash.
- Josh was professional and responsive. He went above and beyond to ensure we were taken care of.
- The entire process of getting a new roof took less than a week.
What Users Like The Least
- I was awarded a judgment for over 40K against JK Exteriors for taking our deposit and not doing the work.
- Their customer service needs a lot of improvement. They will make false promises.
- I have tried to meet with my salesperson but have been blown off because of 'bigger issues'.
- They had to use some of the extra siding I had and did not take anything off the price.
Recommended Reviews
Roof and gutter replacement completed with professionalism and care. I would recommend this company. Affordable quality workmanship with follow through and attention to customer satisfaction.
Jan. 2025, was recently was awarded by a St. Louis County Judge a judgment for over 40K against JK Exteriors LLC and Jake Kaestner for taking our deposit of over 20K and not doing the work. After over 6 months they had not even ordered the material and lied that they had from about 3 weeks on and even said is was in when it wasnt ordered.
JK was fast friendly and cost effective. I highly recommend. The installer was friendly professional and quick. If I need any exterior work in The future JK will be the first call I make. I can’t stress enough how easy they were to work with. Especially for a novice like me that is not “handy”. Would give more stars if I could.
- 4889 Country Club Dr, High Ridge, MO 63049
- Commercial Roofing
- Licensed & Insured
- Slate Roof
- Flat Roof
- Gable Roof