- 4350 Brownsboro Rd #110, Louisville, KY 40207
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Green Roof
- Flat Roof
About the Business
What people say about “Jeff Home Improvements Inc.”?
{
"summary": "Customer feedback for Jeff Home Improvements is mixed. Many customers praised the professionalism and efficiency of the team, noting timely communication and thorough work. However, several reviews raised critical concerns about scheduling issues and the handling of insurance claims, suggesting a lack of transparency in the process. Despite the positive experiences reported by numerous customers, the serious complaints regarding quotes and service discrepancies indicate that potential clients should be cautious.",
"liked": [
"Jesse Ortiz was very professional and extremely helpful in helping me look at various options regarding my roof and gutters.",
"Prompt and professional communication. Team arrived on time, communicated during the process, finished up quickly, and cleaned up after themselves.",
"I would definitely recommend them. This is the second time I have hired them to do work. A+ service.",
"They have been helping me with multiple projects for the past 10 years and always does the best work at affordable prices.",
"They did an absolute beautiful job. I would absolutely do it again if I needed to."
],
"disliked": [
"Horrible company. Their scheduling is a joke and they schedule things and do not honor it.",
"I am a little frustrated that they tried to charge me almost $3,000 more on a quote than any other competitor.",
"Instead of meeting with your adjuster and showing them the components, they just go based off of the adjusters inspection.",
"The exact words from
Recommended Reviews
Jesse Ortiz was very professional and extremely helpful in helping me look at various options regarding my roof and gutters. The installers were also very professional as well....courteous and very respectful of my property. I certainly would use Jeff Home I improvements again.
I would give a 0 star review if it would allow. Horrible company. Their scheduling is a joke and they schedule things and do not honor it. They say that they "Work with your insurance company", but that is far from the truth. Instead of meeting with your adjuster and showing them the components, they just go based off of the adjusters inspection. So, therefor, all of your roofing components will not be replaced as it needs to be. They absolutely refuse to replace Step flashing, counter flashing, and apron flashing. The exact words from the General Manager, Paul Lessee, "The insurance isnt paying for it, so we arent either!" So, with that being said, instead of doing your roof the right way, they cut corners. Flashing is a HUGE part of your roof! Flashing is a safeguard against leaks around walls, chimneys, dormers! Once your roof is done, if you have any issues with it, good luck getting them to come back out to address these issues in a timely manner. Once they get their money from you and your insurance company, they fly away in the wind. PLEASE BEWARE! There are plenty of other REPUTABLE roofing companies that you can call!!! Please stay away from Jeff Home Improvements!!!!!
Picture added is for proof of them wanting to "Reseal Step flashing". People, you cannot reseal step flashing. It needs replaced when the roof is replaced.
Jesse was fantastic. Explained everything, best price out of multiple companies, and the job was completed at the quoted time. Clean up was great, just like they were never here.
Company Locations
Branch Offices
- 4350 Brownsboro Rd #110, Louisville, KY 40207
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Green Roof
- Flat Roof