Logo of James Roberts Roofing

James Roberts Roofing

  • 30 Edwards Rd, Westhampton, MA 01027
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Locally Owned & Operated
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At James Roberts Roofing, we pride ourselves on our versatility and technical expertise, catering to both residential and commercial projects. Located in Westhampton, MA, we serve the Easthampton area and beyond, offering a comprehensive range of services including roof repair, gutter installation, gutter cleaning, roof leak repair, tar and gravel roofing, and soffit installation. Our ability to manage complex projects from start to finish sets us apart in the industry. Our organized approach ensures that every detail is meticulously attended to, allowing us to deliver durable and high-quality results. We understand the importance of reliability in construction, and our well-coordinated team is dedicated to providing long-term value for our clients. Whether it’s a small repair or a large-scale installation, we are committed to seeing each project through with precision and care.

What people say about “James Roberts Roofing”?

Customer feedback is mixed regarding the service provided. While some reviews highlight positive experiences with the quality of work and the personal touch from the service provider, many others express significant dissatisfaction with communication and delivery of service. Complaints include abandonment of jobs, damage to property, and inadequate protection during work. The negative experiences particularly emphasize poor customer service and a lack of professionalism in handling projects. Overall, the sentiment leans towards caution due to the serious issues raised by multiple customers.

What Users Like The Most

  • Thank you Mr. Roberts for everything. You are truly a great person.
  • He will get the job done for you.
  • May you have many more years of great service.

What Users Like The Least

  • Took payment in advance and then abandoned the job.
  • Worst service ever.
  • They leave nails all over the yard and driveway.

Recommended Reviews

Overall Company Rating
Average 2.6
Out of 5 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Matt Smith
May 20, 2025

Took payment in advance and then abandoned the job and refused to return the remainder of the budget. Also attempted to hide the job from the building inspector, tried to make me pay for his "stop-work" penalty, left materials and tools out in my yard for months, and didn't even put a tarp over their unfinished job before abandoning it, allowing snow and rain to get in the building. There's a reason he's available.

Alex Pajak
Dec 8, 2024

Thank you Mr. Roberts for everything. You are truly a great person. May You have many more years of great service. Bring some doggy treats if your ever near.

Christopher Secco
Oct 5, 2020

He will get the job done for you. Too bad he's not looking to grow the business bigger. So be prepared for him to say he can't fit you into the schedule.

Christopher LaFond
Sep 25, 2018

Were supposed to roll a new rubber roof on a dormer, and took weeks to get to it. It took calling the number and talking to the owner's wife, told me he'd call me back. She must have read him the riot act because he called back, said that the materials had just been delivered, and he'd be there in two days to do the work. They did the work fine, but I'll never call them back for more work - worst service ever.

Mel King
Aug 27, 2010

You will need to replace your gutters after they destroy them. They kill your bushes, and gardens and rake up all your mulch! They don't hang tarps up the side of your house to protect it from damage. They leave nails all over the yard and driveway (nails in the tires thanks to them). They damage your screens and don't tell you about it. Nothing like a size 12 foot hole through a brand new screen! And if you work nights, they don't understand what time 9AM really is! They show up earlier when you ask them to come a LITTLE later. 5:30 is awfully early to be making noise outside my window and 6:30 is early to be pounding your hammer over my bed.

I wouldn't recommend hiring these guys for even a dog house roof.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 30 Edwards Rd, Westhampton, MA 01027
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Locally Owned & Operated
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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