Logo of J & M Plumbing & Construction LLC

J & M Plumbing & Construction LLC

  • Taftville
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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What people say about “J & M Plumbing & Construction LLC”?

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Recommended Reviews

Overall Company Rating
Good 4.1
Out of 21 reviews
5 stars
4 stars
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Show first:
Mary Caprio
Sep 26, 2021

Sadly, I gave J & M Plumbing a $500.00 deposit on July 7, 2021 to install a washing machine hookup and a sink. They also took my instruction manual in order to ensure that they had everything that they needed.

It is now Sept 26 and my washer and sink are still sitting in my living room. Numerous texts, no shows, cancelled appointments and finally, silence. Phone calls and texts unanswered. Demand letter for payment ignored. Now being forced to file a petition in small claims court.

Michael Olivo
Dec 18, 2020

Unprofessional, unresponsive, and full of excuses. Don't trust this company if you are looking for them to stand behind their work and fix an issue after installation. They will take your money quickly, but will not be quick to respond or fix the issues after installation. We had a Rinnai tankless boiler/ Hot water heater installed by J & M Plumbing and it failed/ started leaking after just over a year of being installed. After paying almost $10,000 for this replacement you would expect quality work. After reaching out to Michael to get it resolved we are still waiting for a response on when the unit can be fixed. We have had to contact Rinnai directly to get this resolved and hire another plumber. Save yourself the frustration and look for another company. Please learn from our experience

Maag Wheels
Jun 8, 2020

My 15-year-old Rinnai tankless water heater started making clunking noises a couple of months ago, and they kept getting louder. After checking on the Rinnai website for a certified repair company, I called two near me. The first one didn't sound very professional over the phone, but J&M Plumbing & Construction did. I'm SUPER happy I chose to go with them. Michael, who's the "M" in J&M, offered just about the best customer service I've experienced in any business I've ever conducted in my 50 years of living. Honestly. He was extremely professional, very friendly, explained everything clearly, and was super patient in answering all my questions. I called in the middle of the day on a Tuesday, and two days later by the end of Thursday, he had installed a brand new updated wifi-enabled Rinnai that is super quiet, ultra-energy efficient, and ridiculously fast in providing hot water. Not only could he teach classes on water heaters (& I'm sure on everything else involved in plumbing and construction), but he could also teach classes on how to provide an outstanding customer service experience. I couldn't be happier with the level of service J&M provided.

David Flagg
May 20, 2020

Mike returned my call quickly and found time, after hours, to send a crew out to fix our problem. He also kept me updated on his schedule and was professional, as well as polite, every single conversation. All in all, I would call J & M plumbing again for any needs that I may have in the future.

Edward “Flounder” Lynch
Apr 4, 2020

I couldn't be more satisfied with the work that Mike and his crew did for me
It was an emergency situation and he went out of his way to make sure that the job was done for me and done right
I can't thank him enough

Robert Pinder
Mar 21, 2020

J&M did a great job and I'm really glad he suggested getting the Gladiator water heater by Reheem. Comes with a 12 year warranty is I like the programable feature. I would strong recommend J & M.

Sierra Davis
Apr 27, 2019

So happy. Got our new hot water heater set up and installed correctly and my washer and dryer next to each other. Happy with service and the quote and check in after service was complete.

Akkan
Mar 2, 2019

We just installed condensing boiler. They come out on Saturday in snow storm made sure that we can have heat and hot water. Excellent work and great people. Highly recommend them!

Christina Nagy
Feb 18, 2019

I cannot say more wonderful things about J&M! Great communication and timeliness. They are prompt, efficient and hardworking. They are very knowledgeable in their field, and the quality of their work exudes that. Very grateful for them not only being able to remedy all our problems, but explain to us all of our options in relation to necessity, cost effectiveness and longevity of our mechanicals. They contacted our homeowners insurance directly and got our quote covered 100%! If you are looking for an honest company who knows what they are doing, I would highly recommend J&M 10 times over. Thank you so much, again!!

Plasma Wolf1
Dec 15, 2018

JM came out to my house on the weekend when I had no heat or hot water they got my furance up and running with in a few hours would recommend reliable and trustworthy.

Sylvia Prior
Aug 14, 2018

We just had a tankless hot water heater installed! The attention to detail and the cleanliness of the workmanship was superior. And the crew was pleasant and on time!! I highly recommend them!!

Lisa Connole
May 31, 2018

Changing review. 7/7/18 They are still not done with project. I really am beside myself. I feel that this was nothing to them. My yard is a mess. If I ever do business again there will be dates put in place and if they must have penalties assigned. I'm away and my husband said he doesn't even want to deal with them any more. They say they will show up, they don't. They don't contact us or reply to our messages. I had more work for them but, I don't know if I trust them any more.

Update: 8/30/18 They refuse to return phone calls to fix installation. They charged double for a sprinkler system that does not cover my yard. Only recourse is to have another company fix and sue them for the cost to fix it.

Kristy Swanson
May 14, 2018

Get more than one opinion. Price in parts was way over inflated and we trusted them because they spoke so highly of their license. The things they said would be done are not there is less water pressure in my house since work was done. Tried to work it out with them and they did not try to help fix the issue. $4000 lost on a $1200 job (if that). Also would not respond once they were notified there was still an issue. Will be filing complaints and going as far as court if needed to settle this issue. was promised to get money back and never did and was brought smaller equipment than what we paid for after they got the payment in full. Be careful and don't pay in full till job is done right.

Rob Glickman
Mar 26, 2018

Mike was excellent, he responded right away to messages. Came over and gave me a quote the same day. Worked around my schedule and came out on a Saturday. Explained everything to me and gave me different options. I would highly recommend him! I will definitely be using him for any future plumbing or construction needs.

Ryan
Mar 26, 2018

Flexible, friendly and a wealth of knowledge! Upon first inspection, they helped me understand my heating system in a way that I could understand. They made quick work of my leaking radiators. another satisfied customer!

Melanie Barrett
Mar 25, 2018

I would highly recomend J&M plumbing, i called on a holiday weekebd and they responded and were here that day! They are very knowledgeable and affortable, will always call then back!! Happy i found an honest plumber.

James D
Feb 16, 2018

These friendly and knowledgeable guys did a great job installing a new fireplace and all associated gas lines into tricky and hard to reach spots! Will definitely it use them again!

James Fang
Jan 28, 2018

We choice J&M plumbing for replacement of kitchen because it is local, very closed to my home.

But they are not honest and did worst job.

As appointment, the schedule is start on Wednesday morning 8:30am,
But they did not showing on Wednesday and no phone call neither. At 10:30am, we called them, then they said the track was broken on the Highway. (They go to another place). I told them if they can not come to work, only return our deposit $600. They said, they will come on Thursday morning 8:30. On Thursday morning 8:50, I called them again. They said will come one hour later.

As plumberthey do not have snakebite disconnect clip and silicone, as electrician they don't have any electrical tapes and staple. As working plumbing and living in New England, their planning even did not mention use pipe heating cable for water pipe. The worst thing is they always forgot what they said and what is they supposed to do. They always say this is not their job, and try to ask more money for much less jobs.

They charge $2000 for 4 projects: replacement of kitchen sink from one place to another room; installed range hoods; move power cord and installed one window awnings. (They did not come to install a window awnings). But Only did 3 projects.

They installed drain pipes but do not want work hot and cool water pipes, said this was not included etc. I told them : "How can a replacement of sink that is only for drain? Other company estimate the sink installation fees is $1000 ( including water pipes and drain pipe, pipe heating cable, labor and material), you charge more then $1000. "

When they estimate the fees, they said including all of material and labor, but they ask us to buy some material. Not like most plumber will clean the floor when their job was done. They do not clean anything, and leave power cord, water pipes on air, which is should be fixed on wall or celling. They let us to fix it. ( We took pictures for their job, anyone have interesting we can post it, let you see their jobs.)

After all, we have to display their voice message, then they have to realize and said: "I am sorry, I am wrong, I forgot it."

This is our opinion: If you have no other choice, you must ask them write down what material to be used, what job they need to do, when will be done, how much charge for labor in very detail.

Scott Lang
Jan 22, 2018

Top notch heating system repairs by a highly skilled professional. On-budget, on-time, and friendly to work with. Clearly professionals that take pride in their work. Will definitely use J&M again.

John Marco
Jan 20, 2018

I had a pipe develop a pinhole leak early Saturday morning. I called J & M and they were here within 30 minutes. They fixed my pipe and explained what had actually happened. The price was extremely reasonable, and the work was done quickly and efficiently.

Cheryl Smith
Oct 27, 2017

J&M Plumbing & Construction saved our oil furnace. Previous companies that serviced our furnace didn't clean the inside of the furnace and caused damage. We'll never use another company but J & M. Very thorough and friendly.

Call us and get a quote right now Show phone number
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  • Taftville
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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