Independent Building & Design
- 2103 Hillner Ln, Billings, MT 59101
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “Independent Building & Design”?
Customer feedback is predominantly positive, highlighting the professionalism and high-quality work provided by the company. Many reviews praise the effective communication and responsiveness, particularly in dealing with insurance matters. The delivery of projects is noted as timely, with multiple customers expressing satisfaction with the completed work. However, there is a significant negative review that raises serious concerns about communication and billing practices, particularly when insurance is involved, which casts a shadow on the overall perception.
What Users Like The Most
- He is professional, has a high standard for work quality, and gets things taken care of right away.
- He totally removed a 16x16 raised deck in 4 hours including hauling all of it off!
- Jordan was patient and responsive with me while I dealt with the insurance company.
- Awesome service and very high quality work.
- Jordan also handcrafted shelving & a towel ladder for my bathroom.
What Users Like The Least
- Do not work with them! Especially if insurance is covering most/all of your job.
- They refuse to back up their final invoice cost to our insurance or provide reasonings to us for the (almost double the estimated) price.
- Horrible to deal with communication wise.
Recommended Reviews
My husband and I are very happy with our experience working with Jordan. He is professional, has a high standard for work quality, and gets things taken care of right away. Would definitely hire again!
Jordan did an amazing job on our deck. He showed up on schedule and completed the job just as he promised. He totally removed a 16x16 raised deck in 4 hours including hauling all of it off! He rebuilt the deck in 4 days and we have a new deck for the summer!
Do not work with them! Especially if insurance is covering most/all of your job. It’s a shame to write this review because it would have been 5 stars but on the backend they refuse to back up their final invoice cost to our insurance or provide reasonings to us for the (almost double the estimated) price. Now they are threatening us for not paying even though we have paid exactly what insurance told us too and it’s completely on them to justify the rest. Horrible to deal with communication wise.
137 locals recently requested a quote
- 2103 Hillner Ln, Billings, MT 59101
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Warranties Offered
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