- Chesapeake, VA 23320
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
About the Business
At Image Exteriors, based in Chesapeake, Virginia, we specialize in a comprehensive range of roofing services designed to meet the needs of both residential and commercial clients. Our expertise encompasses emergency roof repair, roof inspections, and specialized services such as roof coating, skylight repair, gutter repair, and leak resolution. We pride ourselves on our ability to manage complex projects from inception to completion, ensuring that every detail is meticulously addressed. Our well-coordinated team is dedicated to delivering durable and high-quality results that provide long-term value.
We understand the critical nature of roofing work and approach each project with a commitment to organization and reliability. Our focus on consistent performance allows us to tackle a variety of challenges, ensuring that your roofing needs are met with precision and care. Located in Chesapeake, we proudly serve the surrounding regions, bringing our technical expertise to every project we undertake.
What people say about “Image Exteriors”?
Customer feedback leans towards the positive, with many reviewers praising the quality of work and professionalism of the team. The communication, particularly with Pete, is frequently highlighted as being informative and supportive throughout the roofing process. However, there is a significant concern regarding customer service, particularly in response to warranty issues, as one reviewer reported a lack of response after reaching out about a leak. This indicates that while many experiences are positive, there are areas for improvement in handling customer complaints and follow-up service.
What Users Like The Most
- Pete Pierce and his team took exceptional and excellent care of us.
- Pete was exceptional to work with. He had the experience and knowledge that I was looking for.
- They did an awesome job, took photos, and were very professional.
What Users Like The Least
- I got two read receipts, no response. Don't believe in the warranty.
- They didn't properly seal around a roof vent pipe that leaked for about a year.
Recommended Reviews
Pete Pierce and his team took exceptional and excellent care of us. We had a 40 plus home re-roofed, our experience was very positive! I completely recommend this company.
Did a decent job for a reasonable price. They didn't properly seal around a roof vent pipe that leaked for about a year, I didn't notice it until there was some water damage inside the house. I contacted the owner twice, via text which was his preferred method with me earlier. I got two read receipts, no response. Don't believe in the warranty. I ended up fixing it myself.
5-Stars to Image Exteriors!!!! I needed my roof replaced. As anyone knows, replacing your roof with new shingles is quite a large investment. After a lot of research, I reached out to Image Exteriors for guidance. Pete was exceptional to work with. I knew from meeting and speaking with Pete he had the experience and knowledge that I was looking for. He was very informative, taking his time to explain things, setting expectations, and patiently answered my questions. Due to Image Exteriors, I now have a new roof. They did a phenomenal job!! I highly recommend this company!!!
- Chesapeake, VA 23320
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
Frequently Asked Questions
1. Does the company offer free estimates?
No, Image Exteriors does not offer free project estimates.
2. Are warranties offered by the company?
No, Image Exteriors does not offer warranties.
3. Does the company offer senior discounts?
No, Image Exteriors does not offer a senior discount.
4. How is the company overall rated?
5.0 out of 5, based on 2 reviews.
1. What services does the company offer?
Roof Replacement; Roof Repair; Roof Deck Repair; Roof Skylight Installation; Roof Gutter Repair; Tar and Gravel Roofing; Soffit Installation; Green Roofing Services.
2. Are there any services the company does not offer?
Free estimates, eco-friendly accreditations, senior discounts, emergency services, warranties.
3. Does the company offer emergency services?
No, Image Exteriors does not offer emergency services.
4. Does the company offer eco-friendly accreditations?
No, Image Exteriors does not offer eco-friendly accreditations.