Logo of Image Exteriors

Image Exteriors

  • Chesapeake, VA 23320
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Image Exteriors, based in Chesapeake, Virginia, we specialize in a comprehensive range of roofing services designed to meet the needs of both residential and commercial clients. Our expertise encompasses emergency roof repair, roof inspections, and specialized services such as roof coating, skylight repair, gutter repair, and leak resolution. We pride ourselves on our ability to manage complex projects from inception to completion, ensuring that every detail is meticulously addressed. Our well-coordinated team is dedicated to delivering durable and high-quality results that provide long-term value.

We understand the critical nature of roofing work and approach each project with a commitment to organization and reliability. Our focus on consistent performance allows us to tackle a variety of challenges, ensuring that your roofing needs are met with precision and care. Located in Chesapeake, we proudly serve the surrounding regions, bringing our technical expertise to every project we undertake.

What people say about “Image Exteriors”?

Customer feedback leans towards the positive, with many reviewers praising the quality of work and professionalism of the team. The communication, particularly with Pete, is frequently highlighted as being informative and supportive throughout the roofing process. However, there is a significant concern regarding customer service, particularly in response to warranty issues, as one reviewer reported a lack of response after reaching out about a leak. This indicates that while many experiences are positive, there are areas for improvement in handling customer complaints and follow-up service.

What Users Like The Most
  • Pete Pierce and his team took exceptional and excellent care of us.
  • Pete was exceptional to work with. He had the experience and knowledge that I was looking for.
  • They did an awesome job, took photos, and were very professional.
What Users Like The Least
  • I got two read receipts, no response. Don't believe in the warranty.
  • They didn't properly seal around a roof vent pipe that leaked for about a year.
Recommended Reviews
Overall Company Rating
Good 4.3
Out of 4 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Joseph Godwin
Oct 30, 2024

Pete Pierce and his team took exceptional and excellent care of us. We had a 40 plus home re-roofed, our experience was very positive! I completely recommend this company.

Phillip Neff
Jan 6, 2024

Did a decent job for a reasonable price. They didn't properly seal around a roof vent pipe that leaked for about a year, I didn't notice it until there was some water damage inside the house. I contacted the owner twice, via text which was his preferred method with me earlier. I got two read receipts, no response. Don't believe in the warranty. I ended up fixing it myself.

Faye
Aug 10, 2023

5-Stars to Image Exteriors!!!! I needed my roof replaced. As anyone knows, replacing your roof with new shingles is quite a large investment. After a lot of research, I reached out to Image Exteriors for guidance. Pete was exceptional to work with. I knew from meeting and speaking with Pete he had the experience and knowledge that I was looking for. He was very informative, taking his time to explain things, setting expectations, and patiently answered my questions. Due to Image Exteriors, I now have a new roof. They did a phenomenal job!! I highly recommend this company!!!

P C.
Nov 3, 2019

Image exteriors helped me with a bad j channel installation leak that rotted the wood behind my vinyl siding. Pete came out and was very knowledgeable and wrote up a nice work order. The following week his crew came out and replaced rotten sheathing, 2*4s, and reflashed everything. They did an awesome job, took photos, and were very professional...Thanks guys!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Chesapeake, VA 23320
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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