- 801 S Power Rd #202, Mesa, AZ 85206
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Slate Roof
- Hip Roof
Other roofing contractors nearby
| Roofing contractors in Mesa, AZ | ||||
|---|---|---|---|---|
| Company | Rating | Reviews | License | Online estimate |
| Express Roofing LLC | ★ 5.0 | 87 | — Not checked | No |
| Titan Roofing & Construction | ★ 5.0 | 87 | — Not checked | No |
| Right Way Roofing, Inc. | ★ 4.8 | 86 | — Not checked | No |
| Prowest Roofing | ★ 4.5 | 81 | — Not checked | No |
About the Business
What people say about “Icon Roofing”?
Customer feedback for Icon Roofing is overwhelmingly positive, highlighting exceptional customer service, prompt communication, and quality workmanship. Many reviewers commend the team's reliability and transparency in pricing, with multiple accounts of quick responses to inquiries and efficient project completion. The company's proactive approach, such as addressing additional concerns during inspections, has left clients feeling valued and satisfied. However, there is a cautionary note from a few reviews regarding potential damage to other property elements, which suggests that customers should ensure a thorough follow-up on the work performed.
What customers highlight
- They helped us at the last minute by arranging a second inspection and providing a quote for a roof replacement.
- Zac went to bat for me with the insurance company to get a fair settlement for our roof repair.
- The crew was very polite and hard working.
- Zac is honest and transparent with pricing and takes the time to thoroughly check every job.
- They did a great job from start to finish.
What customers mention as negative
- This company damages ac vents, ac components and clog drain pipes because it's easier for them to sweep it over the roof.
- I was a little disappointed that a couple weeks later we had a decent wind that dislodged a plastic trim piece.
- My experience with this company turned out to be frustrating.
Recommended Reviews
I can’t recommend Icon Roofing enough! They helped us at the last minute by arranging a second inspection and providing a quote for a roof replacement. They also quickly handled a small repair so we could close on time. Trevor was an incredible support throughout the entire process, delivering a fast turnaround on everything we needed to ensure things ran smoothly on my end.
Adam did a truly outstanding job on the repair, and I will highly recommend them—shouting from the rooftops just how amazing they are! A company that genuinely looks out for their clients with integrity is rare these days, and these guys are literally the best!
Zac with Icon roofing was amazing! He went to bat for me with the insurance company to get a fair settlement for our roof repair. They did a great job. Zac came the next day for a walk through inspection with me to make sure I was completely satisfied. And I was more than satisfied!
Hire another company to check what Icon has done to your roof and equipment on your roof because this company damages ac vents, ac components and clog drain pipes because its easier for them to sweep it over the roof and onto your patio than it is for them to pick the crap up.
Roof looks great. Professional service. Walked me through the process and was very informative. Workers also cleaned up thoroughly after the job was finished.
We are extremely pleased and satisfied with the workmanship and service we received from ICON Roofing. Zac Payne is a professional and very personable. His crew was efficient and our roof looks beautiful. They do not hit you up with extreme extra costs. They are fair and worth every penny. It is so nice to have peace of mind for something that could ruin so many aspects of your life if things were not right. We will continue to use ICON Roofing and we feel very confident in referring them. Give them a call to have them come inspect your roof!
Zac and his team at Icon Roofing are extremely professional and reliable. Zac is honest and transparent with pricing and takes the time to thoroughly check every job. He has been a pleasure to work with and we would absolutely use their services again if needed.
Zac made our experience very easy from start to finish on our roofing repair. They are very reasonable and took the time to explain everything along the way. I highly recommend Zac and Icon Roofing for your roof replacement and/or repairs.
Had a great experience with Icon Roofing. The Icon Roofing Team was accurate in their estimates, and efficient in providing all services. Icon Roofing was also very responsive to any inquiries I had about scheduling or project completion. I would highly recommend their roofing services!
Icon roofing recently fixed some tiles on my roof as well as my neighbor's house after our tree damaged both. They did a great job at a reasonable price. I would highly recommend them for roof repair!
Trevor did a great job of inspecting and estimating the project. In fact while he was out estimating, he fixed some of the loose tiles that had been misplaced by the wind. Two other companies were going to charge me $800 to put those tiles back. The area of concern was a flat roof. Another company recommended painting sealant on the roof, but Trevor said that based on his experience that was just a Band-Aid and could easily fail. Another company never even addressed the flat roof issue, but wanted to put a completely new roof on. Trevor said there was absolutely no reason to do that. The tiles were still in great shape as was the underline layer.
The workers who came to install the new flat roof worked in 100° weather and never flinched. They got the job done in one day and did a really good job. If I ever do need a new roof, I will absolutely use Icon
Loved working with Zac and his professional crew. Very nice, and considerate, family-owned company. They spent about 4 days working on our home and the final results look great. They took great care to save a majority of our good roof tiles, while also keeping us updated with the overall scope of the project by posting hundreds of progress photos in our client portal daily. We really appreciated being able to follow along with the project. It's nice knowing nothing was skipped and no corners were cut. Everyday they cleaned up the worksite and dragged a magnet box around our home to pick up any scrap or nails that may have fallen. The owner, Zac, himself came out for the final walk-through and dragged the perimeter one final time, leaving our yard tidy. We did run into a couple unforeseen snags with our roof needing additional materials than originally estimated thanks to years of neglect on our part, plus additional broken tiles, but Icon Roofing was very transparent in explaining (and showing) the additional costs, which we understood and appreciated. When you're this deep into updating the literal roof over your family's heads that needs to last another 20 years, you really don't wanna start cutting corners to save a couple hundred bucks here and there. And while not the cheapest company, they're also not the most expensive. This is a good thing. Having done a ton of research, the cost for our project was right in the range I was willing to pay for quality work. Our neighbor's home recently had their roof replaced by another, cheaper company and their roof genuinely looks terrible from the street, while ours looks immaculate... something to consider if you live in an HOA community. Icon Roofing also pointed out some unfortunate shortcuts our builder made during original construction regarding venting, and took care to correct the issues. I highly recommend Icon Roofing, and have the utmost confidence our new roof is now sealed and ready for the elements... if it ever rains again in Arizona, of course.
I had windows installed and part of that process is having Icon Roofing come out before installation to safely remove tiles so the installers can work and then come back after and reinstall tiles. The process was flawless and Zach went above and beyond. The window installers managed to get tar on some of the tiles while working and Zach took those tiles and placed them on the very top of my roof (out of site) in order to bring down clean tiles for the lower roof (which can be seen by the road). This wasn't expected or asked for, he just went ahead and did that to ensure I would be happy. He also took time to give a quick overview of my roof and showed my pictures of some trouble spots and suggested fixes to keep my roof water tight. Very nice.
Just bought a house and the inspection found a few issues with the roof. The companies that did the inspections also submitted a bid to fix the problems. Turns out their price was more than double what icon charged for the same work. From what I can gather everything was fixed correctly and we should be good for a while. It was a pleasant experience start to finish. And that is not often the case when I’ve had to hire service providers in the Phoenix area!
Icon just replaced my walk deck on my balcony. They did a great job and I am very pleased. They communicated super well! When I need roof work I will be calling them!
We had storm damage that needed repair and Icon Roofing was at my house within hours to evaluate and give an estimate. I had contacted five other roofing companies and Icon was the only one to reply to my inquiry within a few hours (I found the damage at 4 am. The work started within a week (when you do good work, you’re busy and it takes time to get on the books) and was completed in the timeline provided. Every person I interacted with at Icon was incredibly nice, friendly and professional.
I had some tiles removed as pay off a window install. The workers were friendly and seemed to do a good job, but I was a little disappointed that a couple weeks later we had a decent wind that dislodged a plastic trim piece that hasn't had any issues for over two years.
Contracted by my window installer to remove roof tiles for window install. Were there day before to remove tile and returned day after install to replace.
Working with Icon Roofing was great!
When they gave us the bid, all of the details were clearly described and pictures were provided. There were optional services added to give us a complete picture of the cost, but we could remove those items/services without any problems.
The bid was placed in a system that allowed direct communication online. It provided all the scheduling information and details of our job.
We accepted their bid and planned to move forward with the work and discovered another project that needed to take priority. Icon Roofing honored the bid even though we had to put the work off for a while.
When we set the schedule, we received communication on how to prepare for the demo and install. The workers were efficient and the site was clean. Everything was reviewed to ensure that they met the terms of our contract before the final payment was made.
We have a great warranty and an annual review to ensure that our roof will last a long time.
Thank you Icon Roofing!
Icon did a great job from start to finish. They were prompt with getting us on the schedule, and completing in a timely manner, even in the hot August sun. The crew was very polite and hard working. They updated my vents, and added some optional vents that would be needed by todays code. They did not try to push an upsell on the entire roof, but gave me the options for different upgrades. I now feel fully safe and secure from any storms that may happen. Thank you
Hands down the quickest, most effective, and quality work I’ve seen in a roofing company! I was in a quick close in my home and needed a company to come make some repairs ASAP. Ashley was amazing and she had Trevor out within 24 hours and then tiles were repaired before we even got out of our inspection period! They repaired the mortar caps and they looked better than when the home was brand new!
Icon roofing was easy to work with and met all of our needs. Great job by all who were involved.
Icon Roofing was the perfect contractor for our roofing project. It was a complete replacement and a massive project (11K sq ft). Even though we had some HOA issues and had to change materials mid-stream, Zac and his team handled it flawlessly. Our project managers were very thoughtful and kept us informed throughout the process, the crew was diligent and respectful, and the finished product is simply incredible. I highly recommend Icon Roofing.
I was thoroughly pleased with Icon Roofing.Their service was excellent, keeping appointments on time, Treavor was very helpful and very professional. Even came back after the job was done to make sure everything was done right. They were the best contractors I ever did business with. I would have given them a 10 if I could. Ashley also was very professional and friendly when she answered the phone. All in all, a great company.
From initial contact to final service delivery the team and process at ICON were some of the best I have experience. The staff was friendly, knowledgeable, and spent the time to describe both short term required repairs and what long term solutions helping us make the right decisions without unnecessary and costly repairs.
Icon roofing was a fantastic choice! The inspector was friendly and personable, helped with any issues that arose and kept in contact. The roofers did a great job and I applaud anyone who can work quickly and efficiently in the Arizona sun. I gave 5 stars for their quick scheduling, efficient work, being a good team, detailed job description on the quote with before and after pictures & the price was affordable. Thank you for fixing our roof!
I am very happy with the roof repairs Icon roofing did on our home. They were very competitive, on time, on task and completed the work ahead of schedule.
I can’t record Icon Roofing enough. From start to finish Zac was on point and very informative. When it came to pay the final bill there were no surprise extras. It was exactly what the said. Already recommended to my neighbor!!
Icon roofing took pictures of the damage to the concrete roof tiles and explained our options for repair. Their customer service system with text and emails is very good as you know the status of where they are on the job.
Trevor at Icon Roofing was easy to deal with. Quick inspection and gave me actionable items to replace a few tiles and general maintenance. Will be using them in the future!
Trevor came out and inspected our roof. He was very thorough and honest with his recommendations! I highly suggest icon roofing!
Icon Roofing did a fantastic job replacing broken tiles and performing other roof maintenance. They were efficient, well-organized, and completed the work quickly. They also quoted the lowest amount among two other known roofing companies in the Phoenix area. I highly recommend them for any roofing needs.
Icon roofing is great. They did a wonderful job on our roof - it looks great. The team is very courteous, responsive and a great company to deal with.
I could not have been more pleased with Icon Roofing. They were prompt, offered fair pricing and were extremely professional. It was an awesome experience. Highly recommended.
Excellent experience from start to job completion.Estimate was thorough and accurate as well as explaining possible added charges in the event of unforeseen issues. Crew showed up at 6 on scheduled day and worked 10 hours nonstop to remove and replace large flat roof surface. Workmanship was flawless and personal follow up was appreciated. This was our second job with ICON and we recommend without reservation.
Great to work with. Zach definitely went above and beyond and met my needs from the scheduling to the product provided. Excellent customer service and I highly recommend
We had a Dust devil re-arrange some of our roof tiles and the previous roofers we had did not do a very good job. Icon, Zac, came out repaired the previous spotty job and replaced our jumble tiles with the utmost of care. Before and after pictures were provided. I would highly recommend this company.
They were there every step of the way. That came when the adjustor came to ensure the job could be completed. They explained to me how the insurance worked. Very friendly and professional.
Icon Roofing did a great job on my roof. They were competitively priced, quick to respond, provided a detailed description of the job up front. The work they completed was exactly as they proposed. Their team of roofers were careful, thorough and hard working. They showed up every morning 15 min early and worked hard all day. Every day. They were meticulous in the work they did and in the clean up every day. The office staff was equally as on the ball. They were quick to respond and were able to answer all my questions. Thank you for a job well done.
Icon was on point and responsive from start to finish of my roofing repair. As a contractor myself they did a great job with the work and communication. Thank you Icon
Icon Roofing was above and beyond amazing. They were truly professional and accommodating. They were very transparent and kept in contact with me. I love the way the roof looks and would recommend them completely.
Very pleased with the Repair done on our roof. Dillon the sales rep was especially helpful. We would definitely use them again or refer this company to Family and Friends.
Honest roof assessment complete with photos. Reasonable estimate, no changes. Work done as scheduled. No hassle. Work in process photos detail before, during, after repair. I expect no problems and i also expect if i had an issue these guys would make it right.
Very easy experience. From the initial estimate, to getting scheduled, to getting the roof replaced. They were able to complete the work ahead of the initial estimated schedule and kept me updated on any findings or progress while putting on the new roof.
Overall, a great experience! I dealt with Trevor throughout the whole process. There were a few issues where the wire for the a/c was disconnected and the drain to evaporative cooler was damaged but Icon Roofing sent Mark Daniel’s A/C and he fixed both issues. Very impressed with both companies! Based on Mark Daniel’s work and reviews I scheduled them to come out and check the a/c. The daily pictures of the progress of the work is a nice touch!!! Overall a super great experience! Thanks for everything! Steve
We hired Icon Roofing to do a repair on our foam roof. They did amazing work. Their foam work is literally some of the best I have seen in the business. They also charged us a fair rate for the work they did and left the job site very clean!
As I was getting my house ready to sell we discovered that there were a couple of issues with the roof. Icon Roofing was called in on a very tight time frame and they showed up, did the job in a timely manner and provided great customer service. The job was done fast, well and at a reasonable price. I would recommend them to my family and friends.
ADDITIONAL POST:
As luck would have it, my new house was hit with some strong winds and a few roof tiles were displaced and/or cracked. I, once again, trusted Icon Roofing to make the repairs. My contact was Trevor Hebb who also did the work. The excellent experience I had the first time I hired them was repeated - the work was done in a timely manner at a reasonable price. I was pleased with Icon Roofing their work and customer service.
Great company! They were able to schedule an appointment within two days of my call. We had Dillon over to do an annual inspection and he did an amazing job! Super polite, showed up early, had pictures and documentation of everything he noticed, and gave great advice on general homeowner maintenance.
If you’re searching for a professional roofer, I’d stop right here! I am 100% satisfied with my choice in selecting Icon Roofing. I could tell immediately Icon was far more professional than the other roofers I met with to get bids. Dillon my Roof Advisor & Zac, the Owner were both invested in knowing I was completely satisfied with the work that was done & that my property & pool were both left without a trace of any debris once the job was finished. Thank you Zac & Dillon for the excellent customer service & mostly for the quality of work done!!!
Trevor and Jeff came out evaluate the roof situation and found 3 crack tiles and came back with the closest match tiles and was replaced within 30 minutes.
Working with Icon roofing was a pleasant experience from beginning to end. They were highly responsive, professional , timely and competitively priced. I highly recommend them!
Working with Icon was great. Dillon did a great job explaining all of my options so I could make the best decision possible. They were quick to get the job done and great at communicating. Would highly recommend!
Showed up when they were supposed to, quotes were reasonable and not changing and the work was well done. My family had a great experience with Icon and would recommend them to anyone having issues with their roof. Thanks Icon Roofing!
I hired Icon Roofing to do an inspection on the roof for a property in Gold Canyon. Zac was quick to respond and get the inspection scheduled. The entire process was amazing! Icon's estimate was reasonable, they got me on their schedule quickly, showed up on time and completed the repairs flawlessly!
Thank you for quickly and professionally completing the repair and replacement of my damaged tiles on my roof. I will call for your services in the future.
Trevor and ICON roofing did an Amazing Job and quick. We had some repairs that needed to get done and it was very affordable. Thanks Trevor and ICON roofing.
Dillon and the crew worked hard to get the insurance company to cover the wind damages to my roof. Once approved they quickly got started and worked efficiently to finish before the holidays. I really appreciated the extra time they spent at the end of each day to clean up. Also once job was completed they took time to thoroughly look for nails and staples around the house.
If I need another roof I will definitely be contacting icon to perform the work.
Icon did a great job for us in all respects! Their customer service was superlative before, during and after the job. The price for the new roof was competitive and the quality was excellent! I highly recommend Icon.
After 50 years in the construction industry, 10 years as a contractor, I feel confident in recommending Icon Roofing for all your roofing needs. From estimate to final walkthrough, they are truly a 5 star company.
Was a great experience working with them. Trevor especially, was extremely helpful seeing us through the entire process.they even helped navigate going through our insurance. I never felt pressured but was thoroughly explained through any questions I had. The price was exactly right even with a warranty I am still super impressed and amazed that it came with! Everyone was very professional, responsive, and respectful. I can’t recommend them enough.
Excellent communication from start to finish. Workmanship was outstanding, no surprises, and any requests were promptly addressed. Very happy with the finished roof. Highly recommended!
They replaced a roof on one of my rental properties, and did a roof repair on one of my other rental properties. I was very pleased with them. Very professional. I would highly recommend them. My mother referred them to me and she had a similar pleasant experience.
WOW! In a world where customer service is sometimes lacking, well service, Icon blew it out of the water! I cannot recommend them highly enough! From their quick response and easy scheduling to their pricing and attention to detail, I will never look for another roofing company. Besides being brave and fast on that high roof, Dillion was so friendly and courteous, to me, the dogs and the kids.
We had a few other companies come out to quote this small job; their prices were ridiculous and their approach to me was shady and seemed dishonest. I'm so glad I kept looking and found Icon. Save yourself the trouble and call these guys first!!
Replaced my roof like it was their own. Showed up on time, kept me updated, delivered what they said they would deliver. Would 100% recommend and would choose them again for any other roofing needs.
We had the wind misplace some of our roof tiles and they responded to my inquiry within hours of sending it (late on a weekday I might add). They offered to come out the next day and take a look at it, fixed the tiles back in place FREE. I’m baffled to be seeing this kind of service in this day and age and would absolutely recommend them to anyone else who needs a professional roofing company.
I used Icon Roofing for roof maintenance for some clients of mine who just bought a house. They did a great job and were fairly priced.
I wanted to share how happy my family is with Icon Roofing who just completed a 3 day job to replace the underlayment on our entire roof and also repaired/replaced a corner of one section that had rotted wood.
From start to finish, they impressed us all along the way. Roof advisor Trevor worked a competitive quote with a good/better/best underlayment options (we chose the 'best' option). The part of the quote to replace the rotted wood was very fair too.
The crew took great care to remove tiles, take off the old underlayment, apply the new material and put the tiles back, adding new flashing and other finishing touches.
The crew professional, friendly and cleaned up after themselves.
Outstanding job. Thanks to the crew of Isai, Thomas, Jose and Wilmer.
Great guys!
We selected Icon Roofing after seeing all their great reviews across several sites across the internet and we are proud to add this review to the chorus of praise.
Great experience- I got 4 estimates before choosing Icon. Trevor did a comprehensive estimate and answered all my questions. The start date was easily moved up so I could wait for my HOA approval. The workers started on time and cleaned up well each day. At the completion Trevor returned for a walk through and I received a comprehensive series of photos of my new roof from start to finish. Great local company!
I recently had the pleasure of meeting Dillon with Icon Roofing and I must say that my experience was nothing short of exceptional. The customer service I received was remarkable. Dillion went above and beyond to ensure that my needs were not only met but exceeded. He was prompt and genuinely cared about my satisfaction. He was honest and the pricing was fair and reasonable.
Icon Roofing takes great pride in delivering an informative and superior experience. This level of personalized service is a rare find in today's world, and it left a lasting impression on me. I would wholeheartedly recommend Icon Roofing to anyone for a memorable experience. It's not often that I encounter a business that consistently delivers at such a high level across all aspects of the customer experience.
Thank you, for setting the bar high and for making my experience truly outstanding. I look forward to returning and continuing to enjoy the excellence that you consistently provide.
ICON recently replaced my roof. Dillon came out to do the inspection/estimate. Dillon was very polite, personal and professional. He took the time to walk through everything and showed me pics of what he found. He talked to me about my different options and costs (theirs was the most reasonable), showing materials and process. He was able to answer all my questions. I had a leak and upon request, Dillon was awesome and came out and did a temporary patch on it since they were not coming to do the replacement for 2 weeks. They sent 4 guys to do the job. They were here promptly every day at 6am and put in 10 hrs each day and 12 hrs on the final day. They tried not to be as noisy till after 7, the best they could ... it is a noisy job. They were very diligent and appeared to know what they were doing - confident. We had a language barrier but Kevin, the Foreman, was available to answer any questions or concerns via phone or text and was in communication with the workers. I also found it useful to talk to one of the roofers directly by downloading an APP to translate English to Spanish in that APP via chat.
The worker I spoke with was accommodative and answered the questions I had. Kevin, the foreman, came by a couple of times to check on the work. The crew cleaned up every day before leaving. Dillon came by the other day to inspect the finished work showing me pics that were taken throughtout the job and chat for a minute, again answering my questions. He said they would be sending me an invoice soon showing everything and the balance for the 2nd half of payment after paying the first half up front. Dillon said to call him with any questions or concerns I might have. It turned out to be a great experience and the roof looks like new.
I first met the gentlemen of Icon roofing while my neighbor was getting his roof updated. I watched a very professional team working hard on his house. I was pretty impressed. I thought I should get an estimate for mine. I met and talked with Mr. Trevor from Icon Roofing, this was after speaking to three (3) other roofing companies first. I informed him that I would like an estimate, he stated that would be no problem. Trevor went right up and inspected my roof . He took pictures of the good and the bad. Surprisingly it was mostly good. None of the three (3) other roofing companies that bided on my roof ever went up on the roof. None of them ever inspected anything. Trevor was very honest he informed me that the roof was not in too bad of shape. But still the roof is 23 years old. I asked when they could start, we agreed on a date and time. The gentlemen were here on time, got started, they were very respectful of my property as wells as my neighbors. Every day the team had cleaned up swept the property leaving very clean. I never had to worry about getting a flat from stray nails. When the job was completed Mr. Jared from Icon roofing had come out to pick up the left over supplies and the trailer full of the trash from the job. I was very surprised to see Jared walking around my house reverifying all nails were picked up, all trash was was picked up. Jared then reswept my drive way all the way out into the street, He swept the side walk to my front door. While he was working Mesa garbage had come by and emptied my recycle bin. To my complete surprise Jared had taken the initiative to place the trash bin in my yard and close the gate. Upon completion of this project my property was definitely in better shape now than it was when they arrived.
Had a small leak Icon Roofing showed up fast got the job done fast and Zak was super nice a professional. Would highly recommend.