- 8100 NE St Johns Rd, Vancouver, WA 98665
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Green Roof
About the Business
What people say about “i5 Exteriors”?
Customer reviews reflect a generally positive sentiment towards I5 Exteriors and their services. Many customers appreciate the professionalism, knowledge, and responsiveness of the staff, highlighting effective communication throughout their projects. However, there are significant complaints regarding poor communication and issues with completed work, particularly in roof installations, which have left some customers feeling frustrated. This mix of strong praise alongside severe complaints suggests that while many customers have had positive experiences, critical issues need to be addressed for a more consistent service quality.
What Users Like The Most
- Jay was so thorough with all the estimates he did.
- Their team was professional, courteous, and knowledgeable.
- The work was completed quicker than anticipated.
- I highly recommend using him and his company if you’re looking for exceptional work.
- The professionalism and personality’s of Matt and Ty reflects highly on i5.
What Users Like The Least
- The communication from the beginning was awful.
- They used the wrong color shingles and neglected to tell us.
- There HAS BEEN NO FOLLOW-UP.
- Didn't put on gutter guards until we noted it hadn't been done.
- They left roof with no shingles for long enough to leave water stains on the ceiling.
Recommended Reviews
Jay was so thorough with all the estimates he did. He measured the whole house, left, right and center and listened to all my concerns. He even fixed a little household issue during his visit. Jay is obviously very knowledgeable and it’s great to have confidence in the person who is giving advice.
I’m am beyond upset with I5 roofing. The communication from the beginning was awful. They used the wrong color shingles and neglected to tell us that the roofing tacks would show through to the underside of the overhangs. People often notice the unsightly mess! On top of it all I was told it couldn’t be fixed but they would paint over the tacks. Communication ended and they never painted. Don’t use this company!!!!
Had a gutter that was not draining properly. Mathew Curry came out to advise me on fixing the problem. He is Great! told me what needed to be done and was prepared to do it today. Fixed the problem by fixing the slant on the gutter so it would drain correctly. The price was very reasonable. I highly recommend this company! I will recommend this company to my friends and neighbors.
Company Locations
Head Office
- 8100 NE St Johns Rd, Vancouver, WA 98665
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Green Roof