Logo of Hughes Lumber

Hughes Lumber - Dewey, OK

  • 246 S Osage Ave, Dewey, OK 74029
  • Commercial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Hughes Lumber, located in Dewey, Oklahoma, we take pride in our extensive range of services designed to meet the needs of both residential and commercial clients. Our expertise spans roof repair, maintenance, and gutter installation, along with attic insulation and inspection. We are equipped to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and reliability allows us to deliver durable, high-quality results that stand the test of time. We understand the importance of a well-coordinated approach, which enables us to manage even the most intricate jobs effectively. Our knowledgeable staff is always ready to assist, making your experience as seamless as possible. Whether you require routine maintenance or specialized services, we are here to provide lasting value for your property in Dewey and the surrounding areas.

What people say about “Hughes Lumber”?

Customer feedback is mixed regarding the store's service and management. While some reviews highlight excellent customer experiences and knowledgeable staff, there are also concerns about rising prices and a decline in the store's once-friendly atmosphere. Multiple customers express appreciation for the staff's friendliness and helpfulness, yet one review points to significant management issues that are affecting employee retention and overall customer satisfaction. The disparity in experiences suggests a need for improvement in management practices to align service quality with customer expectations.

What Users Like The Most

  • Great store with great people all around.
  • Friendly customer service, knowledgeable staff, and more importantly a local, 'home town' general hardware store.
  • I have heard nothing but wonderful things about this store.

What Users Like The Least

  • Prices are higher than most of the competitors, and it does not have the same customer-friendly feel that it used to.
  • It's clear this is an issue of management.
  • Every time I come in there, another long-time employee has left for greener pastures.

Recommended Reviews

Overall Company Rating
Good 4.0
Out of 4 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Bob Saget
Mar 14, 2024

Sad to see what this store has become. It used to be a great local lumberyard, but you can tell it’s very poorly run these days. Prices are higher than most of the competitors, and it does not have the same customer-friendly feel that it used to. They seem to be more interested in repainting the store than they do in keeping employees and customers happy. Every time I come in there, another long-time employee has left for greener pastures. I can’t say I blame them. It’s clear this is an issue of management. The new employees, heck actually all of the employees, are doing just fine. But when you have poor leadership, you are set up to fail. Several years ago, Hughes had a manager that was very helpful and simply knew what he was doing. These days? I’ve been in the store when the new manager is on vacation or a business trip, whatever you want to call it, and honestly the employees seem to do better when he is gone. He is like a dark cloud hanging over their heads. Sad really. I’m not sure if the other Hughes locations are having the same problem but I really feel for the people who have been working and shopping at this store for decades. Another victim of bad management

Hersh Patel
May 20, 2023

Great store with great people all around. I want to give the gentleman Dillon Hiemstra a big shout for his kind service while at the store. A true all-rounder!

Marcus Larsen
Feb 25, 2019

Hughes Lumber has been around a little bit longer than me, about 90% of my home - in which my grandfather Robert Cole (retired from PSO Bartlesville, Ok), my Aunt Sharon and my father Paul was built in 1980 from materials from Hughes. Friendly customer service, knowledgeable staff, and more importantly a local, "home town" general hardware store. For this review I have to give them a five star. ☺️

Dawn Rasmussen
Mar 4, 2017

I have heard nothing but wonderful things about this store and I haven't even been in there but one time !

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 246 S Osage Ave, Dewey, OK 74029
  • Commercial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

Companies Similar in Profile

Banner of Tucker Construction
Tucker Construction Bartlesville, Oklahoma
No rating 0.0 (0 reviews)
Banner of Superior Outdoor Structures
Superior Outdoor Structures Dewey, Oklahoma
No rating 0.0 (0 reviews)
Banner of Bville Renovations
Bville Renovations Bartlesville, Oklahoma
Excellent 4.8 (18 reviews)
Banner of ABC Supply Co. inc
ABC Supply Co. inc Bartlesville, Oklahoma
Excellent 5.0 (1 reviews)
Banner of SERVPRO of Bartlesville/Miami
SERVPRO of Bartlesville/Miami Bartlesville, Oklahoma
Excellent 4.7 (37 reviews)
Banner of Safelite AutoGlass
Safelite AutoGlass Bartlesville, Oklahoma
Excellent 4.8 (30 reviews)
Banner of Conley Construction
Conley Construction Dewey, Oklahoma
Excellent 5.0 (1 reviews)
Banner of JT PAINT & DESIGN
JT PAINT & DESIGN Bartlesville, Oklahoma
Excellent 4.9 (37 reviews)
Other Filters 0