House Doctors of Washington, D.C.

Good 3.6 (9 reviews)

3401 12th St NE #4486, Washington, DC 20017
Industrial Roofing
Free Estimates
Licensed & Insured
Locally Owned & Operated
Warranties Offered

Website housedoctors.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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Services: Roof Replacement Roof Inspection Roof Coating Roof Waterproofing Roof Skylight Repair Roof Leak Repair Rubber Roofing Attic inspection TPO Roof Replacement

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Overall Company Rating

Good 3.6

Out of 9 reviews

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Jamel M

Google review

Jul 11, 2024

Our technician was outstanding and fast! He was professional, friendly and did a great job.

However the pricing was a bit interesting in our case. The work took 30 minutes. The job is estimated on an hourly rate, the customer has to pay for the first hour regardless, even if the technician only take 15 minutes to get it done. After the first hour your billed in 15 minutes increments unless it goes to the next hour. So, we were billed 1hr. 30 minutes for a 30 minute job on top of a $75 trip fee.

Not sure if that is common, but good service overall. Thank you.

Paul Smith

Google review

Sep 18, 2023

Excellent work done by Kevin and his crew, particularly Alberto and Howard. They did a wide range of things to re-invent my very old kitchen, including high-quality countertops, plumbing and painting. They adapted to problems as they came up and always had good solutions. They were also great to work with--responsive and resourceful, friendly and meticulously careful. Kevin's pricing was very reasonable as well. I'm already saving up to have them work on the rest of my house!

Daniel Babinski

Google review

Jul 18, 2023

I usually don't leave negative reviews, but I was highly disappointed by the lack of professionalism from this company. I had an expert come out to provide a quote for a project, and he was competent and professional and said he would follow up with an estimate. But neither he nor the company ever got back to me. Three times over the course of a month I called to inquire and each time I was told casually by office staff that they would look into it and call me back, but each time they failed to follow through or contact me at all. I can't understand how a company stays in business if it won't get back in touch with customers seeking its services. Now I have to start fresh with another company - working with House Doctors DC has substantially delayed my project. I have had much better experiences with other local offices of House Doctors, such as House Doctors of McLean.

Lashonda Thompson

Google review

Mar 23, 2023

Howard came into our home and completed all tasks of our cabinets. He was very professional and explained everything so I would understand.

Richard Casey

Google review

Mar 15, 2023

Avoid this company. Was quoted for a project and when the tech arrived, I got a bunch of reasons why the project would take twice as long as originally quotes (double the price). In the end, I cancelled the project with House Doctors since the price was double the original quote. When I requested a refund of my deposit, Kevin from the company was quick to tell me there was a 25% fee they were charging for a cancelled project. They got me and my wife for $100. Please don't let them take your money as well.

Joan Bethune-Thomas

Google review

Jan 6, 2023

The assigned technician Howard Sloper, completed the home improvement project of repairing our handicapped ramp with very professional skills of making it accessible for the wheelchair
to operate. We thank you for the time and effort put into the repair. We are very satisfied with your company.

Joan and James Thomas

Natalie Washington

Google review

Nov 1, 2022

House Doctors of DC have now assisted us in multiple home projects that needed attention, knowledge and ability to complete. The projects have always be done in a quick and professional manner and they make sure you are only paying for what you need and not unknown or unneeded expenses. I highly recommend them for your next project.

Eric Harper

Google review

Feb 1, 2021

Vincent the Puls technician, called ahead to let me know when he would arrive. He arrived on time, was very professional, and did outstanding work. He was also fast with his installation. I would highly recommend Puls!

Jason DeHaney

Google review

Jun 11, 2020

I work for a general contractor and we have clients needing a new fence and a deck to be replaced. So I called this company to get an estimate on 5/28. I called back on 6/2 and didn't get a response. I called back today 6/11, and was told that they didn't want our business because I gave them my personal email. This was a very unprofessional experience. The manager didn't have the decency to call me back and talk to me and the person answering the phone, sounded like she didn't want to talk to me as if I were bothering her. I remained kind and professional the entire time so this type of treatment was uncalled for. A personal email is enough to turn down business??

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