Hometown Restoration Roofing and Construction

I’ve never witnessed a more unethical company. They came to my neighborhood after we were hit with a tornado. They acted like they were staking claim. Putting up their signs everywhere but not even speaking to us. As we cleaned up the debris and branches from the disaster, I saw them climb on my disabled neighbor’s roof without permission. They then assaulted another roofer. I looked up the company and it was the OWNER of the company that hit another roofer in the face for no reason. This company is horrible. They took an opportunity of devastation and used it as a promo for their company. In times of disaster you can see the worst in people. This company is a representation of that. Disgusting!

We were very pleased with Donavan’s work for us. There whole process was handled very well. He helped us through the whole process with the insurance company. The work was done in a timely and efficient manner. Five stars.

Fast and efficient! I am very happy with my roof and am pleased with the overall experience. Once I contacted Hometown Restoration everything moved along really fast without any kinks along the way. I am a first time home owner and knew nothing about the process of getting a roof. Donavan was professional and patient, and made everything super easy.

Donavan helped me with the insurance process and got them to pay for the full roof replacement. He made things super smooth and was very responsive to any questions i had. The roof looks great and the clean up was very thorough. I highly recommend Hometown Restoration. Call Donavan for any roofing needs.

Donovan Fuselier was my project Manager for my new roof that was installed February 6, 2025. We could not have been more impressed with his professionalism attention to detail and communication skills. He was always available and ready to answer any questions that we had and did a phenomenal job with our adjuster. Donovan made our case for a new roof with the adjuster and we got approved from our insurance company within seven days Highly recommend him and it was a pleasure doing business with him.

Hometown Carpet Cleaning is hands down the most thorough and ethical carpet cleaning company I’ve ever worked with. The owner is extremely professional, ensuring that every aspect of our needs was taken care of with exceptional attention to detail. Not only did they provide outstanding service, but they also did so at a very fair price. It’s rare to find a company that combines quality, integrity, and affordability so well. I highly recommend Hometown Carpet Cleaning & Restoration to anyone in need of top-notch carpet cleaning services in Eureka Springs!

Hometown Restoration was prompt and very informative when they came out to inspect a roof leak at my place of business. From the sales team to the managers, they were a great bunch of people to work with and easily accessible when I had questions. I will use them again

Extremely impressed with Hometown Restoration. Their team is incredibly professional, efficient, and detail-oriented. The quality of their work is outstanding. Very informative throughout the process, and satisfaction is ensured. If you're looking for a reliable and high skilled roofing company, I highly recommend Hometown Restoration.

Highly recommend. This company’s salesmen and staff worked so hard to fight insurance to get them to pay for my full roof replacement!

Donovan and Hometown Restoration did a great job with our roof. Donovan kept us informed every step of the way. The job was done quickly and very professionally with thorough clean-up . They literally finished roof in one day . Roof looks great. I highly recommend them for all your roofing needs.

I had an awesome experience with Hometown Restoration. The team was professional and completed the work as expected. Communication was straightforward, making the process smooth. I would consider using their services again in the future.

Hometown did a great job with our roof. Donovan worked us through the process with the insurance and HOA. He kept us informed every step of the way. The job was done quickly and very professionally with thorough clean-up. Roof looks great. I highly recommend them for all your roofing needs.

Best experience I ever had with customer service and job execution. Justin Wright handled every aspect of difficulty with my insurance company and made the whole process easy to get a new roof.

Very happy with the quality of work and the attention to detail. Highly recommend them. Donavan was great to work with.

These guys are great! Justin had to go the extra mile dealing with insurance on this one and got it done. The crew showed up on time and were very professional. Job was completed with cleanup in a day.

Devin was great to deal with. They did the “heavy lifting” with my insurance company which was important to me as I was preparing for knee replacement surgery at the same time. They got the roof completed before my surgery as promised which was extremely important to me! Thank you, Hometown.

Due storm damage we needed a new roof put on. Justin and his team did an excellent job. Justin was with us through every step. Dealing with insurance company, issues that popped up, and final resolution. I wouldn't have any qualms with calling Hometown Restoration again for work that might need to be done.

Justin Wright is great!! He work hard through the process with the insurance company, and my neighborhood homeowner association!! He's very knowledgeable and diligent!!!

This is at least the 4th roof I’ve had replaced as a homeowner. Every experience has been different, but the one common factor has been the contractor was really really bad at communicating with me and being clear with next steps…UNTIL this time. Justin and the rest of the Hometown team did a terrific job from the start, keeping me in the loop the entire time. I’m not a roofer, but the quality of work seems to be very good. Also lots of care taken with clean up - past roof jobs I’ve usually collected at least a large coffee can of nails after the fact. Barely enough to make a handful. They’ve been very responsive after the job with any questions or concerns I’ve had. Would definitely recommend…something I can’t say about any of the previous roofing contractors.

I had my roof replaced by Hometown Restoration and project manager Justin Wright made everything flow seamlessly. From start to finish it was so easy and effortless thanks to Justin. Any questions I had he answered them before I could ask because he was so knowledgeable of the process. I highly recommend working with Justin and the entire team of Hometown Restoration!

After lightning struck our roof, followed by a series of storms that swept through causing even more damage and leaks, we spent months trying to get insurance to do its job. Multiple people came (from the insurance company and another roofing company) and looked, reports went missing and nothing ever got done. Finally, I called Hometown Restoration. Bryson Bonham said he would take care of us and within 3 days, the wheels started turning and we finally started seeing some action with our insurance company. Bryson and his team at Hometown Restoration fought for us to make sure that the cost of replacing our entire roof would be paid for by insurance AND that the city of Madison's ordinances were being followed. He is very knowledgeable about the process and is happy to explain it in a way that is easy to understand. He communicated every step of the process and never left us wondering when something was going to happen once I made that initial call. We would have saved about 3 months of waiting and frustration had we called Hometown Restoration from the start. We are very happy with the work that has been completed and appreciate Bryson for walking through the process with us from beginning to end.

Roof was damaged during hurricane, and from first contact to finish they were professional and punctual. I would hire them again in a minute.

They did a great job! Our insurance company initially denied our claim on the storm damage. Hometown was able to get us a complete new roof and it was done a week after the insurance company finally sent the check. Thank you Wayne and Brooks!

John Cooper, Hometown Representative, was professional, attentive, dependable, trustworthy, and pleasant to work with. Highly recommend John & Hometown Renovation!

Hometown Restoration came by my house to repair a leak. The rep was very professional and repaired my leak within 10 minutes.

Hometown Restoration representative met with me initially and provided an overview of the company and services offered. Throughout the process I was informed as to what will occur related to the selection of the roof as well as the installation and completion. The staff was here early working swiftly and completed the job within the allotted time frame as promised. I am pleased with the completed job.

Hometown Restoration did an excellent job of working with the Insurance company and completing our roof replacement in a timely manner. I would gladly call them again and would recommend them.

I want to thank Dakota and Hometown restoration for a very satisfactory job that was done on my roof. Very professional and was quickly handled. Thank you all so much

Brooks and the team at Hometown Restoration were extremely responsive after I received damages from Hurricane Ida. On top of that, the staff there was more than understanding with issues that arose with my insurance company and willing to work with me.

The Project manager Brook was great and worked with me every step of the way. He was very responsive and took his time explaining everything to me.

I’m very pleased with the Hometown Restoration team. They were very responsive to my questions, worked with the insurance company to reconcile differences in the estimate and completed the job professionally and on time.

I was told that I had to publicly apologize () and put a 5 star review in order for Mr. Gardner to provide the services in which he was paid to do. So, here ya go.

Quality work n a timely manner!! These guys can fix you up.. I had major damage to siding and windows after a hail storm!! I’d recommend them for any repairs needed!! Sheilah Earls Tatum

I informed this company that my roof was leaking after completion when it was a hard rain. They didn't fix it until a year later when I called & complained again. Finally they came and fixed the problem years later. Also, this company was not allowed to get permits through my town. I did not know until it was too late.

Amazing service! Done on time, well cleaned up afterwards. So easy to work with. Thank you Brad and Hunter - we love our new roof!!!

Needed a new roof in a hurry. Brad and his crew got the job done. Very good work and reasonable. Definitely using them again when the time comes.

They replaced my roof a couple weeks ago. Since then, the leak in my roof has stopped and they’re even helping me with the water damage from the leak. Highly recommend