- 980 W Central Dr, Moses Lake, WA 98837
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
At Home Services at The Home Depot, we specialize in a wide array of roofing solutions tailored to meet both residential and commercial needs. Located in Moses Lake, Washington, we offer services that include roof repair, emergency roof repair, waterproofing, and gutter cleaning. Our technical expertise allows us to manage complex projects effectively, ensuring that every detail is meticulously addressed from start to finish. We pride ourselves on our organizational skills and the consistency of our work, which is evident in the durable results we deliver.
Our team is dedicated to providing high-quality services that stand the test of time, reflecting our commitment to long-term value for our clients. Whether you need a simple repair or a comprehensive roofing solution, we are equipped to handle it all with precision and care.
What people say about “Home Services at The Home Depot”?
Customer feedback reveals a mixed sentiment towards the company's service and management. While some customers praise the knowledgeable and helpful associates who provide excellent assistance, others express frustration with the management and customer service, particularly in terms of communication and response to issues. The checkout experience has also been criticized, with long wait times and inadequate staffing at traditional checkout lanes. Overall, there is a clear divide between the experiences of customers who received assistance and those who encountered operational issues.
What Users Like The Most
- an associate there knew exactly what I was trying to accomplish, even had suggestions that made the jobs easier to complete
- the customer service was great. We talked to some very knowledgeable people who helped us with a couple of projects
- the team here is always a big help
What Users Like The Least
- Very bad customer service!!!
- There's a serious lack of customer service in the higher echelons of this particular store
- Both open check out lanes had long lines of customers waiting
Recommended Reviews
Had a microwave installed and apparently needed spacers. No one told me this and now my microwave looks like it’s suspended in air. Tried to get customer service to at least give me some of money back since they installed it anyway. But they told me they installed it and that’s all they do. Very bad customer service!!! I would give them 0 stars if that was possible!!
Poor knowledge of inventory...
Poor checker experience...
And why do you have such small counters at your check out stands.. NEWS BREAK your a home improvement store not a pharmacy... Most items you sell won't even fit on the very small counters and it really adds to the flustration at check out...
Got there at 7 PM. They did a superb job! I have a couple of minor projects and want exactly sure which products would work best...an associate there knew exactly what I was trying to accomplish, even had suggestions that made the jobs easier to complete, AND had me out the door in less than 30 minutes after we met!!!
Company Locations
Branch Offices
- 980 W Central Dr, Moses Lake, WA 98837
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates