Home Services at The Home Depot - Sequim, WA
- 1145 W Washington St, Sequim, WA 98382
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- Slate Roof
About the Business
At Home Services at The Home Depot, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Located in Sequim, Washington, we offer a comprehensive range of services, including emergency roof repair, roof inspection, roof maintenance, and roof water damage repair. Our well-coordinated team is dedicated to delivering durable results that stand the test of time. We understand the complexities involved in each project, and our organization and attention to detail ensure that every aspect is handled thoroughly.
Our commitment to consistency and reliability means you can trust us to see your project through from start to finish. Whether you need a quick inspection or extensive repairs, we are here to provide high-quality solutions tailored to your needs in Sequim and the surrounding areas.
What people say about “Home Services at The Home Depot”?
Customer feedback regarding Home Depot reflects significant dissatisfaction, primarily due to poor communication and service. Many customers experienced delays with scheduling and a lack of notifications about rescheduling, leading to frustration during their projects. In particular, the customer service provided by project managers is frequently criticized for being unprofessional and unhelpful. Delivery services and product availability have also been problematic, with reports of inadequate stock during sale periods. Overall, the prevailing sentiment indicates serious concerns about the company's reliability and support throughout the process.
What Users Like The Most
- The project manager was responsive when we finally got to speak with her.
- Home Depot offers a wide variety of products.
- Their return policy is generally straightforward and hassle-free.
What Users Like The Least
- It took months to schedule and was rescheduled twice without notifying us.
- The project manager was absolutely awful in dealing with this.
- Sales associates were frequently distracted and unable to provide accurate quotes.
Recommended Reviews
We purchased a roof replacement from Home Depot and it was a complete nightmare. It took months to schedule. Then they rescheduled the work twice after without notifying us. By the time the roof was installed, it was winter and too cold for the installation to stick. All winter long, tiles were flapping and ripping off the roof. The project manager was absolutely awful in dealing with this. She tried to shift blame and then blew up at us in an extremely unprofessional manner when we were trying to get everything repaired. It took 4 extra visits, plus an emergency night visit when the roof leaked gallons of water into the house on a stormy night, to have everything installed. I am extremely doubtful this roof will be functional for its expected lifetime. Avoid using Home Depot Roof Service at all costs.
Don't go for flooring. We are doing our whole house. Had an estimate from a flooring Co and thought we'd try HD. We needed carpet, vinyl and plank. Had all the measurements for her. She kept getting interrupted every 5-10 min which was so frustrating . We had to do the math as she couldn't convert yds to sf. Never did get the right quote. You'd think at the tune of 10,000.00 you'd get some quality help. They didn't even have samples for us. Don't you think that if there's a sale that the head of that dept would have stocked up?. Sales ending, have 2 days to make a decision and no samples. At least they could have extended it for us. Don't go here. Go to a specialty store. You may pay a little more but it's so worth it.
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Company Locations
Branch Offices
- 1145 W Washington St, Sequim, WA 98382
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- Slate Roof
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