Home Improvement Team of Richmond
- 12564 Patterson Ave, Richmond, VA 23238
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Metal Roof
About the Business
At Home Improvement Team of Richmond, we specialize in a comprehensive range of services, including roof installation, replacement, maintenance, gutter cleaning, and leak repair. Our expertise extends to both residential and commercial projects, allowing us to manage complex renovations and repairs with precision and care. Based in Richmond, Virginia, we proudly serve Henrico and the surrounding areas, delivering durable, high-quality results tailored to your needs. Our organization and attention to detail set us apart in the industry.
We understand that clear communication is vital for successful project execution, and we ensure that our clients are informed every step of the way. With a well-coordinated team dedicated to excellence, we are equipped to handle projects of any scale, ensuring that every job is completed thoroughly and to the highest standards.
What people say about “Home Improvement Team of Richmond”?
The overall sentiment from customer reviews is highly positive, reflecting a strong satisfaction with the services provided by the Home Improvement Team of Richmond. Customers frequently highlight the exceptional communication regarding project timelines and updates, ensuring they feel informed throughout the process. Many reviews commend the professionalism and courteousness of the team, with particular praise for their attention to detail and the quality of the work completed. However, there is a notable cautionary review that mentions issues with workmanship and materials in a past project, indicating that experiences can vary. Despite this, the majority of feedback emphasizes the team's dedication to customer service and the quality of renovations.
What Users Like The Most
- Communication of when supplies were going to be delivered to when the project was going to be completed was awesome!
- Everyone on the team is professional and courteous.
- The entire team kept in clear communication and were always responsive to any questions or concerns.
- They are professional, friendly, and they're very transparent about their process.
- We are thrilled with our wet bar installation and backsplash.
What Users Like The Least
- Paying a high price, expected some reasonable quality of work. But, got a poor workmanship with cheap materials used.
- Newly replaced faucet worked only for a year.
- The newly painted bathroom ceilings started peeling off in less than a year.
Recommended Reviews
Great service!! Matt and Seth were awesome to work with. Communication of when supplies were going to be delivered to when the project was going to be completed was awesome!!
We have been working with the Home Improvement Team of Richmond for the last year. We're absolutely OVER JOYED with our experience. They did an incredible job for us.
We are no strangers to renovations and have used several different companies over the years. We are so glad we found HIT so we no longer have to search for another company. They are our forever renovation team.
We had a series of projects completed with them over the last year. They changed the entrance to our attic from one bedroom to another, they built us a new closet and gave us added crawl space, they helped us get a new roof, and they helped us complete our "conditioned storage space" in our attic.
To start, we enjoyed working with the owner, Ken, who helped bring our vision to life. He provided solutions, creative ideas, and a fair price (comparable to other quotes we got.) We then worked with their vetted architect to help us get drawings made. From there, we were connected with Seth, Will and Grace. Everyone was truly customer-focused and a pleasure to work with.
I will sing Will's praises from the roof (that he helped get installed). Will is a contracting magician. He was friendly, responsive, and positive. He had a creative solution to every obstacle we encountered. He had ideas we didn't even think of. He listened to us and made sure everything made us happy. He helped make decisions when I was decision-fatigued. He made sure the spaces and projects were done to where he'd be happy to have them.
We have several more projects to complete and we will 100% be using HIT and request Will as our project manager each time.
THANK YOU, THANK YOU, THANK YOU to Ken, Seth, Grace and most importantly, Will. We will enjoy these spaces for years to come.
Done a renovation of a home including bathroom and kitchen complete renewal by Home Improvement Team of Richmond about a year ago. Paying a high price, expected some reasonable quality of work. But, got a poor workmanship with cheap materials used. Newly replaced faucet worked only for a year. And, the newly painted bathroom ceilings, started pealing off as shown in the picture in less than year. Never ever again engage this contractor. And, not recommended for anyone.
Update: Bathroom ceiling issue is fixed by the contractor and looks okay so far. Updated the rating accordingly.
137 locals recently requested a quote
- 12564 Patterson Ave, Richmond, VA 23238
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Metal Roof
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