- 203 S 2nd St #3610, Laramie, WY 82070
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Metal Roof
- Green Roof
About the Business
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What people say about “Highroad Roofing”?
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Recommended Reviews
My experience with Highroad Roofing was beyond exceptional! From the estimate to the completion of my new roof Colby and his team consistently communicated with me, answered my questioned and provided honest information/explanations to help me make decisions. They were extremely transparent throughout the entire process. I also appreciated their quick response through out the process though at no point did I feel pressured or as if I was being hurried. The pride they take in their work is evident. Colby, Caleb and Samual were a pleasure to work with and my new roof is beautiful!
Was looking for a quote to replace the roof on our church personage and Highroad Roofing was recommended. From the moment we started the process, Colby was a joyful to work with. Very personable, extremely professional and knowledgeable. Treated us as friends instead of clients. Recommend reaching out to Highroad if you want to be treated with respect. Outstanding example of true customer service.
In summary, it has been 16 months since the roof was replaced and I still have an unresolved issue. I have contacted High Road Roofing 8 times over this period and tried to be patient to get the work completed. It has been a very frustrating experience.
We selected High Road Roofing to replace the roof on our home and garden shed and to install gutters on our garden shed. Even though they were not the lowest bid for the work, we wanted someone who was licensed in Laramie and Colby seemed professional and initially communicated well. The work was done in May of 2023, but the project manager did not get the garden shed gutters installed and there was an area over our sliding glass doors that looked terrible. I went ahead and paid the balance even though there were these unresolved issues because I trusted that High Road Roofing would come through. That was a big mistake. I should have waited until everything was satisfactorily completed.
Colby came by in March of this year and promised that he would personally take care of finishing all the work, including the trim alterations over our sliding glass door. The garden shed gutters were finally installed in May and the company Colby contracted to do the work did a nice job. At the end of May, Colby said he would be taking care of the trim alterations soon. I never heard from him again. I finally contacted him almost 3 weeks ago to find out when the trim alteration work would be completed and have had no response.
I will say that we have not had any issues with the roof, so that part seems to have been done satisfactorily.
Company Locations
Branch Offices
- 203 S 2nd St #3610, Laramie, WY 82070
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Metal Roof
- Green Roof