Highlander NW

While preparing our home for sale, some worn boards were noticed. Ken came out very promptly to assess & provide a detailed estimate for the repairs...We were worked in to his schedule very quickly- which meant a lot to us, as we were pressed for time. Never before have we seen such attention to detail--as well as a very detailed explanation of the findings/ underlying contributing factors...and everything Ken did to make sure that it wouldn't happen again. If you want 100% transparency, honesty, prompt service and meticulous work, CALL this man! Thank you, Ken...your professionalism was a breath of fresh air amidst the chaos of preparing our home for sale.

Ken at Highlander NW absolutely exceeded our expectations. We had some siding that needed to be replaced and it is an odd type not often used in this area. Ken went halfway across the state to locate/procure the correct product for us.

Ken always clearly communicated with us on scheduling and project status, etc. and most importantly, follows through. We would gladly hire him for future projects without hesitation.

Ken did several things for me over the past year. New siding, entryway remodel and deck repairs. His work is second to none. Especially during Covid I found other contractors were slow to respond and really jacked up their rates. Not Ken, he did outstanding quality work for a reasonable price.

Before having our house painted we wanted to have some new posts built in our front entry and have some areas of siding repaired. We were very happy with the communication before and during the project, and the front entry has a pop that everyone talks about when they arrive. We would use this company again in the future.

Ken did exterior repair on my home working closely with the painting contractor. We also contracted him to rebuild our front/entry deck and an exterior catwalk / architectural detail. His estimates were reasonable and he explained everything very well. He had a reasonable schedule and was responsive. The quality of the work was great. We're very happy with the results and the neighbors like it too!

Ken repaired a rotting front porch stair railing, replaced some rotting siding, and constructed an outdoor firewood storage shed (5x12) from plans that I provided. It was a great all around experience! He answered the phone the first time that I called, provided a quote when he said that he would (I don't recall the exact timing, but it only took a day or two), arranged early lumber delivery to mitigate rising lumber prices, showed up when he said that he would, and finished the job when he said that he would. He also paid attention to details on the firewood shed that weren't part of the plan --for example, sealing the cut lumber ends to minimize rotting potential and installed a vapor barrier between the framing and the metal roofing to minimize the chance that the metal roof would rust due to condensation. And he's a super nice guy. I highly recommend him and will call him again if/when I have repairs that could use his expertise!

Ken is an excellent craftsman. He replaced a section of our deck and the work is exemplary. In addition he excels in communication and is punctual. I highly recommend him for any home projects that you may need to have performed!

Highlander NW replaced a section of weathered exterior siding on our house before it was painted. Ken used Hardie siding, which should fare much better in the future against the weather that batters the south side. Ken was prompt, professional and helpful. The siding looks great.