Heritage Roofing of North Florida pleasantly surprised me by superseding all my expectations! I selected Heritage Roofing of North Florida out of the 8 roofing companies providing me estimates, for several reasons. The representative, Jonathan, not only walked the roof taking pictures, but the entire house perimeter and explained the protection of the flower gardens and the pool area that would be provided, promised a wheeled dumpster that would not damage or crack my driveway, explained the process of old roof removal and the benefits of the new underlayment and shingles, explained the clean-up process, and offered me the lowest estimate.
The team of roofers were absolutely excellent, polite and fast! All the old roof materials were carried and tossed into the dumpster, not dumped on the ground. In one day, the old roof was gone, and the entire new underlayment was in place with lower shingles in place. All the workers were courteous, pleasant, focused and skilled. All were so polite! Work was periodically held up to wait for inspectors ... and then all were right back to work.
The President of the company, Rick, and Jonathan both kept in touch with me and made sure I had phone access to them. I was notified of any time changes and was invited to call for any questions I had. Communication was excellent and I was always kept abreast of the processes and was asked if I had any questions or concerns. I really appreciated that!
The roof was finished so quickly, and the entire crew stayed until quite late to clean up any and all debris. They even used powerful blowers to blow grit out my lanai! The next day another group surprised me to clean up more in case there were some stray nails in the grass or gardens.
I'm surprised that so many neighbors stop to say how great the new roof looks. I have never really paid attention to roofs but do admit it does look good.
I was so dreading having to go through this loud, miserable reroofing process by myself, and was actually amazed at how pleasant, reasonable, and fast it was. Every person I had contact with working from this company including the CEO and office staff, Jessica, was pleasant, helpful, and responsive. I will absolutely recommend Heritage Roofing of North Florida to any homeowners needing a new roof.