Heritage Construction Cares

Good 2.6 (5 reviews)

1425 Alabama St Ste H, Longview, WA 98632
Commercial Roofing
Industrial Roofing
Residential Roofing
Financing Available
Licensed & Insured

Website heritageconstruction.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Heritage Construction Cares, we pride ourselves on our versatility and technical expertise, adeptly managing both residential and commercial projects. Located in Longview, Washington, we specialize in a comprehensive range of services, including roof replacement, roof inspection, roof skylight installation, roof gutter repair, and roof water damage repair. Our well-coordinated team is equipped to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. We are recognized for our organization and consistency in delivering durable, high-quality results. Our focus on attention to detail allows us to provide long-term value for our clients, whether they are dealing with fire or water damage. With a commitment to thorough project coordination, we ensure that every aspect of your project is executed seamlessly, allowing you to enjoy peace of mind throughout the process. Serving Longview and the surrounding regions, we are here to turn your construction needs into reality.

What people say about “Heritage Construction Cares”?

Customer feedback is mixed regarding the company’s service and communication. While some clients praised the professionalism and responsiveness of the staff, particularly Randy, others expressed frustration over poor communication and delays. Several reviews highlighted significant issues, including ignored voicemails and unreturned emails, leading to dissatisfaction with the service. The inconsistency in experiences suggests a need for improvement in customer service and follow-up procedures.

What Users Like The Most

Randy was very helpful with the mitigation process and worked well with the insurance adjuster.
Heritage was prompt, courteous, professional, and easy to work with on our lengthy project.
Randy was easy to reach and responsive to questions and timelines.

What Users Like The Least

Customers are fully satisfied

Services: Roof Repair Roof Inspection Roof Deck Repair Roof Leak Repair Gutter Companies Services Tar and Gravel Roofing Soffit Installation Soffit Repair Shed Roof Repair Green Roofing Services TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Average 2.6

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Ted Weiser

Google review

Jun 1, 2024

Just starting with Randy he was very helpful with mitigation process which was done with a water damage company. He worked with them and my insurance adjuster before worked started. He is just starting reconstruction I will report back to you.

William Dowdle

Google review

Nov 8, 2022

Don't bother with these guys, better off hiring anyone else. Gave them the information they needed, then they spent the next month and a half screening phone calls and ignoring voicemails. Not a clue what I did wrong. But I know they're not worth it. Ended up getting somebody else to do the job. Don't bother with these jokers.

Anthony Ward

Google review

Jun 11, 2019

Heritage was very prompt, courteous, professional and easy to work with on our lengthy project. Randy was easy to reach and responsive to questions and timelines. Would recommend them to anyone who has had fire, water damage they exceeded our expectations!!

Elizabeth Donais

Google review

Feb 6, 2018

Came to my house, received my insurance paperwork beginning of January. Never heard from him again. He never sent me the quote I asked for or responded to any of my emails. My house is still currently destroyed from a flood that happened in December, meaning I have no way to take a bath or shower, no oven or microwave and no bathroom sink. Or flooring, or ceiling in those rooms. Wasted time I could have used to find a contractor sooner.

Chris Powers

Google review

Nov 11, 2013

Scheduled him to come out and provide a bid but he mixed up the dates and when he failed to show up and I called to check if he was still coming, instead of working through the mixup (it was his error) he was rude and unprofessional.

I don't know how people like this stay in business and I'm very grateful to NOT be in business with Heritage.

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