Henry Family Roofing LLC

After noticing some loose shingles on my roof, I reached out to Henry Family Roofing LLC. Lucas called before arriving and everything went smoothly from the start. He carefully inspected the roof for any other problems, explained the repairs he would make, and took care of the shingle damage right away. I was really impressed with how professional and polite he was. There was no pressure to buy extra services or anything unnecessary. Next time I need help with my roof, I'll definitely be calling them again!

Henry Family Roofing LLC sent someone out to give us a quote for repairing the fascia and soffit on our house. Lucas came by and explained what needed to be done, and we talked through everything until we understood the plan. The job ended up looking really good, and the repairs matched perfectly. The roofer was professional and worked hard, even though it was just one person doing the job. Communication was clear after we talked things through, and I’m happy with the results and how everything turned out.

henry family roofing llc really came through for us! lucas was great about checking the whole roof and found a disconnected vent pipe in the attic after a wind storm. that explained why we weren't feeling well, and once lucas fixed it, our headaches stopped right away! i also learned a lot about good roofing and found out why our old roof had some rot. the new roof has a peel-and-stick underlayment, so even if shingles blow off during a storm, there won't be any leaks. i never knew about those details before. every time i called with a question, lucas always picked up the phone, which you don't see much with contractors these days. we also had them put a new roof on the shed, and they did just as good a job as with the house. the whole project turned out better than i expected, and even the yard looked cleaner when they finished. i wish i could give more than 5 stars!

lucas and kai were great to work with from the first call all the way to finishing my new roof. they always replied quickly and answered every question i had. i told them about some leaks i had before, and they suggested using a stronger ice and water shield called grace, especially around my dormers. i also wanted an edge cutter system put in to help melt the snow off the front of my house. they reached out to the manufacturer and got it ordered for me, and i'm so glad they were willing to set up this new system. the crew was really friendly and even took progress photos for me as they worked. my roof was done in just one day and i couldn’t be happier with how everything turned out. i highly recommend henry family roofing llc!

I had a great experience with Henry Family Roofing LLC. Clarence was open and knowledgeable, which made us feel confident choosing them for our roofing needs. I appreciated the time Clarence took to inspect our roof with us and his patience in answering all our questions about the process. He also explained different roofing options, so we could make the best choice. If you’re looking for a new roof, I recommend working with them.

i highly recommend Henry Family Roofing LLC. i was really nervous about my roofing project and didn't understand what needed to be done. after some research, i learned more. there was a leak in my roof because of icing. the estimate was very affordable for the work. the repair comes with a 5 year warranty on labor. kai explained every step of the process as the work was being done so i could understand. all my questions were answered along the way. i would recommend them again. kai is definitely hands-on and cares about the job.

lucas and his crew were excellent throughout the whole roofing project. lucas guided us through different metal roofing choices and helped us pick the best one for our home. he was always ready to answer any questions we had. having the owner on site made a big difference, and we are very happy with the quality of the work and the materials, especially for such a fair price. we will definitely recommend henry family roofing llc to our friends and family, and we will call them again for any future roofing needs. we love our new roof!

i’ve worked in property management for a decade, and dealing with roofs is always a big challenge. leaks, unhappy tenants, and costly fixes are common. i have sent several clients to Henry Family Roofing LLC in Shawsville for roof repairs, replacements, and roof restoration. the team, especially lucas, always communicated well and offered reliable service, fair prices, and strong warranties. most importantly, they helped my clients manage their budgets and found the right roofing solution for each unique need. i highly recommend their work.

if you need your roof repaired or replaced in shawsville, henry family roofing llc is the company to call. the service is excellent, and the owners are always quick to help with any questions or concerns. we had a tough leak at our home, and kai made sure the problem was completely fixed before finishing the job. they always returned our calls quickly, offered fair prices, and delivered high quality roofing work. most importantly, they treated us professionally and with kindness throughout the whole process. i wish every company was as reliable and outstanding as this one.

This roofing company did an outstanding job and really went above and beyond. They took special care sealing the skylight and chimney, making sure everything was watertight. Even though it wasn’t in the contract, they put 8-inch flashing around the dormer and painted both the flashing and the metal vent pipes for a neat look. Clarence and another family member were on the job, making sure everything met their high standards. Every evening, they made sure the area was completely cleaned up. On top of all that, their price was the lowest out of three quotes we received. I highly recommend them for any roofing or related work. If I could, I’d give them 12 out of 10!

The crew did an amazing job! We had the roof on our 2100 sqft colonial home with an attached garage in Shawsville completely replaced, including all new plywood and shingles, and they even took out the old chimney. The whole project was finished in just one day! They cleaned up everything afterward, and my yard looked spotless. Clarence also checked the trusses in the attic and said they would handle any repairs if needed, which was great since there had been a lot of mold damage before. I'm so glad I chose professionals instead of letting my handy husband and his friends try it. If you want your roof done right and stress-free, definitely give these guys a call. You won’t regret it!

From start to finish, the roofing service was outstanding throughout the entire roof replacement. Clarence arrived promptly after we called to check out our roof in Shawsville. He climbed up, inspected everything thoroughly, and even fixed a missing shingle before we officially hired them. The estimate came right when they said it would, and the price was as good as, or better than, other quotes we received. We were given a realistic timeline, which turned out to be even faster than we expected, and they stuck to it. The crew finished the new roof in just one day, with Clarence on site the whole time overseeing the project. Any small issues, like a torn window screen, were handled right away. The clean-up was spotless and our new roof looks fantastic. We are very happy and definitely recommend this roofing team.

clarence and his crew did a fantastic job transforming my roof. they worked directly with my insurance company for me, even though it took a long time for the insurance company to get back to us. clarence kept in touch with regular updates, so i never had to chase anyone down or worry about what was happening. their knowledge and professionalism in dealing with all the insurance issues were really impressive, even when things got complicated. once it was time for the roof work to start, everything happened quickly and smoothly. the roof was finished in just a day or two, and the siding was completed soon after, only delayed a little because of the weather. as the siding team was finishing up, the gutter crew came in and installed new gutters in no time. i was amazed at how fast everything was completed and how great it looked. communication was excellent from the start, with all expectations explained clearly and everything happening just as promised. when i wasn’t sure about certain choices, clarence gave helpful advice based on experience, but never pushed me into anything. i really appreciated that, especially since i’ve had other contractors in the past who would rather talk to someone else instead of me directly. this time, i felt respected and included the whole way. now my home in shawsville looks brand new. even neighbors i hadn’t met before stopped by to say how wonderful the new roof and siding looked. i’m very glad i chose this roofing company.

Lucas and Kai helped fix a problem with the ridge vent on my roof that was letting debris into the attic. They came out a few times to check things over, took photos, and talked with the manufacturer about the ridge vent issue. Even though only part of the vent was causing trouble, Henry Family Roofing LLC responded quickly and replaced the whole ridge vent along with the shingles on the ridge—over 100 feet of venting. There was no hassle or back-and-forth, and they honored their warranty with great service.

Clarence was professional and a pleasure to work with. The crew took off two layers of old roofing, including a lot of plywood, and put on the new roof all in one day. There were eight roofers, with at least six working at any time while others took turns on breaks. They did a great job cleaning up afterwards, which was important since we have a dog. Later, we asked Clarence to return to replace the soffits, fascia, and then the gutters. We have recommended Henry Family Roofing LLC to others, and everyone has said they had a great experience and found the prices fair.

I highly recommend a roofing service for anyone looking for quality work. We reached out to three different companies for a project, and one worker stood out as the most thorough, professional, friendly, and reasonably priced. He was incredibly patient, allowing us the time to find the right mason to fix a damaged chimney before moving forward with the roofing. When the time came to start, the work was done quickly, neatly, and skillfully. I can’t praise this service enough. We feel lucky to have discovered it. For any future roofing needs, this will be the only company I reach out to. It's that impressive.

Henry Family Roofing LLC truly exceeded my expectations with the re-roofing project on my home. They efficiently worked with the insurance company to confirm that the old shingles were no longer available, even getting a third-party analysis to prove it. The team was very informative, accommodating our requests for additional work while they were on-site, and they clearly knew their stuff. The entire job was finished in a remarkably short time, and when they finished, you could hardly tell anyone had been there—except for the fantastic new roof! I highly recommend their services!

I want to share my experience with a roofing service after dealing with some recent hail damage to my home. This roofing team came highly recommended by a neighbor, and they truly exceeded my expectations. From the initial estimates to the contract process, working with them was a breeze. The owner, Clarence, was always available for any questions I had and visited my property regularly to ensure that the shingles met all the required specs. He took the time to clarify all contract details, making sure I was comfortable and understood the scope of work and pricing. When it came to costs and execution, they offered a very competitive price and ensured that high-quality shingles were installed. The crew, with Lucas as the lead, worked efficiently and made sure to tidy up after finishing the job. My new roof looks fantastic! Overall, I would highly recommend this roofing service and would definitely choose them again. They are an honest business with great pricing and excellent customer service.

This morning, we experienced some rough weather and noticed a leak in our roof. I reached out to Henry Family Roofing LLC, and on the very first ring, Clarence answered the phone with great professionalism. He assured me that a crew would come out today to assess the situation. Within a couple of hours, they arrived, and to my delight, we only needed a sealant—no tarp was necessary. All the repairs were completed in about an hour. I am very pleased with their professionalism and integrity, and I appreciate that they kept their promise to come out as they said. I will definitely recommend them to anyone in need of roofing services.

Knowledgeable, helpful, and honest! I was worried about having to spend a lot to replace the roof on a small rental property I recently inherited, which needed quite a bit of work, and I had never seen before. Clarence came out to the property to assess the situation and, to my delight, informed me that the roof is in excellent condition and well-constructed. He also shared some great tips to maintain it—like adding gutter guards and keeping debris off the roof—and even sent me photos and details about the roof and the outbuilding. After speaking with others in the roofing industry, it’s clear that Clarence embodies the helpfulness and expertise I was hoping for. I highly recommend this service!

I contacted Henry Family Roofing LLC for a free estimate and set up an appointment. Lucas arrived and climbed up onto the roof, capturing photos of the damage. His pictures really helped clarify the situation. He also assisted me with my homeowner's insurance claim. Within a week of making the down payment, he scheduled the work. Lucas and his crew completed the repairs on both my house roof and shed roof in just one day. They were very polite and made sure to clean up as they went along and after finishing the job. They even brought a dumpster for the old roofing materials and removed it the same day. The previous roofing company I contacted didn’t even bother to inspect the roof and just gave me a rough estimate. Lucas was straightforward and detailed in explaining all the costs and the work that would be done. I plan to hire them for gutter replacement as well. I wholeheartedly recommend this company! I look forward to working with them again.

I had an exceptional experience with a roofing team that exceeded my expectations. We noticed a small leak in our roof and consulted with a professional about how to fix it. Right from the start, I was impressed with the communication. The roofer was always quick to respond and provided regular updates on when he or his crew would arrive. He thoroughly assessed the situation with our roof and clearly explained the problem and the necessary repairs. The roofing team came out promptly to handle the repairs, and so far, there have been no leaks! With this roofing service, you can count on skilled professionals who truly care about their clients.

We reached out to a roofing service based on a friend's suggestion. Lucas and Kai arrived to assess our home and provide their estimate for a 24 gauge standing seam metal roof. We selected Copper Brown for the color, and you can see photos of our house with the new roof on their website. The pricing was fair; the crew was friendly and efficient; and the project moved along smoothly and quickly. The roof looks absolutely fantastic! They paid close attention to our needs throughout the entire process. We are extremely happy with their work and the team. Excellent service and great results!

I had an amazing experience from beginning to end with Henry Family Roofing LLC. I couldn't be happier with their professionalism and the quality of the roofing work! After a storm damaged my roof, I had an insurance claim, and Lucas came out to meet with my insurance adjuster to help manage the process. They offer the best roof warranty around and use only top-notch materials. They even provide a list of addresses where I could see their previous roofing projects and what shingles were used, giving me a great idea of how the shingles would look on my house. If I ever need roofing work again, they will be the first and only company I call.

We had the pleasure of working with Henry Family Roofing LLC to replace the roof on our townhouse. From start to finish, it was a great experience with Lucas and his team. He was very responsive and kept me updated throughout the entire process, which I really appreciated as a first-time homeowner. Everything went according to schedule, and his crew completed the installation of our new roof in just a day and a half. The pricing was highly competitive, and among the best I received from seven local quotes, and they used quality materials. They also provide a comprehensive warranty for the roofing systems they install. Additionally, when we encountered a minor issue with a water leak after the roof installation, Lucas was quick to respond to my emails at all hours. He sent his crew to inspect the situation, and they confirmed that the issue was related to our siding, not the roof. Overall, I am extremely satisfied with our new roof and the service we received. Lucas truly went above and beyond, and I would gladly choose them again for any future roofing needs.

in response to a severe storm, a heavy tree branch fell onto our house, causing damage to the roof, chimney, and siding. we reached out to henry family roofing llc, and were connected with clarence, who came to assess the damage while accommodating our child's naptime. he worked directly with our insurance company and provided various quotes. once we signed the contract, lucas took over the project management. his communication and scheduling were outstanding. despite some weather challenges, he effectively managed his team to ensure the job was completed. like any project, we faced a few minor issues, but lucas was quick to address them. when nails accidentally came through during the siding installation and caused some damage to our master bedroom medicine cabinets, he and his team came up with a solid plan to fix it. we appreciated that they weren't obligated to rectify this, as we understood the risks involved. however, they returned and completely repaired the cabinets. we are extremely satisfied with their work and are grateful for lucas and clarence's dedication to resolving our concerns. everything looks perfect! overall, henry family roofing llc delivered excellent service from start to finish, with a friendly and understanding team. we will definitely call on them again for future roofing needs.

I received three quotes for replacing my roof after hail damage. I decided to go with a company because Lucas offered the most detailed information and was very clear about everything. He even coordinated with my insurance when they had doubts about my claim. Now, about the roof... I couldn't be more satisfied with my painted metal roof. The quality of work is outstanding. The crew put in a lot of effort and were very meticulous. Their pricing was quite fair. I would definitely recommend this roofing service to anyone in need of a top-notch roof replacement.

Really satisfied with the roofing job. Lucas and his team were approachable, supportive, and carried out a first-rate job replacing our entire roof, fitting ridge vents, a Solatube, and new drip edge all over. They spread tarps around our porch and did a thorough cleanup after the job was done. Apart from our striking new roof, you wouldn't have guessed they had been here. Their estimate, although pretty similar to others, was the lowest and included deck repairs that were not certain in our other quotes. We had a considerable amount of decking that required replacement in our old home nearing a century, and the quote was honored. Being a contractor myself, I can spot subpar work. I climbed up to check the condition once the previous three layers of shingles were removed and was pleased with the quality of the repairs made to the decking and the extent of removal. There was no sign of corner-cutting at any phase of the job, which is a rare find today. lucas isn't just landing the jobs and letting his team do all the work. He was present for a significant part of the project and worked alongside his team. He respects his guys, and they seemed to have a content and relaxed working atmosphere. As a contractor myself, I understand how these little things affect the overall quality of work. I highly recommend this roofing team. We have no complaints or criticisms and are glad we trusted our home to them in shawsville.

I faced a tricky roof repair on a cabin that had experienced significant damage due to a large tree falling and breaking multiple trusses. This damage came from the previous owners who had merely tarped the roof for an extended period. Despite the project being slightly beyond their usual service range and complex in nature, Clarence, Kai, Lucas and the rest of the team from Henry Family Roofing LLC were able to deliver exceptional results. Clarence was highly responsive and communicative throughout the quotation process, offering options and advice promptly. The work was finished within the agreed timeframe and budget, with no unexpected issues. The team was tidy, thorough, and even made an extra effort to clean up the old debris left by the previous owner. I would not hesitate to recommend their services. In fact, I have already suggested them to family and friends on several occasions.

This roofing company truly goes the extra mile in every aspect. They're professional, considerate, open, and friendly from the beginning to the end of the project. As first-time homeowners in Shawsville, we had suffered serious storm damage to our house for the first time and had never needed roof repairs before. Clarence, Lucas, Kai, and the rest of their team put our worries to rest and worked with us on the cost during the estimate. They responded to all our queries and provided a precise schedule for when the repairs would be completed. Notably, they also repaired and serviced our gutters - we are so grateful that Clarence brought this to our attention. Thanks to them for making our house feel like a home again! I would suggest their dependable roofing services to anyone in need of a trustworthy team.

We had a very satisfying experience having our new roof, gazebo, and gutter guards installed. Lucas was our project manager and his communication was top-notch and timely. He went the extra mile to explain the insurance process to me, spent additional time answering my queries, and even connected me with Clarence, another team member, for further clarification. The installation of our new roof was done swiftly, in just a single day for both the house and gazebo roofs. They left the site spotless and the finished work looks fantastic. The best part was Lucas handling all the project management, saving me from the hassle. The cost was as anticipated and overall, it was one of the most effortless experiences I've had with a roofing contractor.

Lucas was exceptional in managing my roofing project. His communication was excellent and he provided valuable advice on various roofing options. When my roof suffered hail damage, Lucas was instrumental in assessing the damage and guiding me through the insurance estimation process. I decided on a metal roof and I couldn't be happier with the result. The roofing teams were courteous and worked efficiently. They made a point to clean up my yard at the end of each working day, and once again when the project was completed. I didn't have to worry about nails or other debris littering my property. I had concerns about the noise affecting my dogs, but they seemed undisturbed by the work. All in all, my experience with the roofer in Shawsville was positive and hassle-free.

Henry Family Roofing LLC did a fantastic job in saving us a hefty sum of money! I thought I had a roof leak, but it turned out to be an incorrectly installed window. As soon as I reached out, Kai and his team were on-site in Shawsville. I had anticipated a cost of around $1500 for the roof repair, but they advised me to first contact the people who had installed the new window to check the caulking. And they were right! The window was not sealed properly, which caused water to seep in and leave marks on the ceiling of the first floor. When the time comes for a new roof, I'll definitely give Lucas and Clarence at Henry Family Roofing LLC a call. Appreciate the help, guys!

We can't find the words to describe how happy we are with the roofing services we received. From our first meeting with Clarence to the completion of the roof, every step was handled with professionalism, punctuality, and to our utmost satisfaction. The team was on-site by 8:20 am, ready to start the day without any delay. Every worker, including Kai and Lucas, knew their role and performed it with great efficiency. They were also very polite and courteous. We opted for a pricier shingle option, but Clarence's initial estimate was in line with four other roofing companies we had considered in Shawsville. We even got a military discount, which was a pleasant surprise. The team was able to complete the new roof on our 2000 sq ft house, which included a two-car attached garage, replacement of 4 skylights, and installation of gutter covers, in just 10 hours. The end result was beautiful. It was a wonderful experience in every aspect, particularly witnessing the dedication and diligence of these young men. Should we require any more roofing work in the future, we won't think twice about reaching out to this same company.

Having a trustworthy and prompt estimate done, coupled with superior work quality, effective communication, and tidiness during the project, is important to you? Then, Henry Family Roofing LLC is your go-to. I was extremely impressed with how effortless it was to deal with both Kai and Lucas. They managed to make sense of the jumble of insurance quotes and allowances I had received for my roof replacement (asphalt and metal), siding (vinyl and metal), and gutters. It was clear to me and my spouse that they were not just after our business, but they were also committed to ensuring our complete satisfaction.

Having spent a significant portion of the previous year at home, many individuals have embarked on home maintenance and repair tasks. I too, have undertaken various projects such as plumbing, painting, and roof repair following severe wind damage. Among the many trades I interacted with, Henry Family Roofing LLC stood out as the most exceptional. After making an initial call for an estimate, Clarence arrived at my residence in Shawsville by the end of the day. He examined my requirements, offered recommendations, and promptly provided a quote. Unlike others who either failed to respond to calls or neglected to send quotes after inspection, Henry Family Roofing LLC proved to be reliable. They were always punctual, completed the roofing job ahead of the proposed schedule, and demonstrated remarkable professionalism. The quality of their work was superb, leading me to wonder why all home maintenance businesses can't operate like them. Lucas and Kai were particularly impressive with their commitment to ensuring that the job was done right. Their expertise in roofing services truly set them apart.

I reached out to Henry Family Roofing LLC, and they promptly responded to my call regarding a few damaged shingles. To my surprise, they went above and beyond and rectified numerous errors made by the builder on my 4-year-old home's roof. Kai and Lucas meticulously walked me through all the other problems they discovered. They didn't force me into paying for additional repairs, but instead, they simply kept me informed and urged me to contact my builder. They provided me with all the possible options and explained potential long-term impacts. Clarence was not trying to 'sell' me anything or push me into making hasty decisions, just shared the facts and advised me to select the best solution for my situation. I would strongly recommend them for any roofing needs in Shawsville!

My insurance wouldn't renew our policy unless we replaced the roof on our newly bought home. It was a stressful situation with a tight timeline. Clarence, the general manager of Henry Family Roofing LLC, personally inspected our house, took photos, and detailed everything that was necessary. Unfortunately, our insurance didn't cover the replacement cost, so we had to find the funds ourselves. Clarence was fantastic, helping us navigate this incredibly tense situation. His team worked non-stop for two days, even with a storm on the way. They made sure the shingles were securely fixed to withstand the harsh weather, and indeed they did! They returned early on a Sunday morning to wrap up the job. The crew was thorough in cleaning up, repeatedly checking the area to ensure everything was tidy and in place. Clarence himself came to confirm the job was done to our satisfaction and asked if we needed anything else. If you're in need of a new roof in Shawsville and want someone reliable and ethical, look no further than Clarence and his team. They truly are an incredible team!

For about three years, I've been entrusting all my roofing needs to a particular company. They handle everything from installing shingles and metal roofing, to fitting skylights as required. Being the owner of a renovation business, I require someone dependable who communicates effectively, and they fulfill these requirements. They take ownership of their work and are always reachable by phone. These guys are professionals and don't fall into the category of door-to-door storm chasers. They operate locally and offer reasonable pricing, so concerns about being overcharged for high-quality work are eliminated. Their service is consistently reliable and they communicate exceptionally well, which is why I prefer them for all my roofing needs. I highly recommend them to anyone in need of professional roofing services. Lucas, Clarence, and Kai are particularly remarkable among their team.

A close friend recommended Henry Family Roofing LLC to me. The office contacted me, and we scheduled a time for an estimate. Lucas came over, inspected my roof thoroughly, and explained what was going on and the work that needed to be carried out. The quote provided was very reasonable, so I decided to proceed with the contract. The next day, I was informed that they could start working on my roof the very next day. The team arrived promptly and worked diligently to finish the roofing job in a single day. The result was fantastic. The crew was very courteous and made sure to clean up thoroughly, making it appear as if they were never there. I was highly satisfied with their work. Later, I contacted Lucas to inquire if they could paint my chimney flashing a different color. Without hesitation, he agreed, and the next day, Kai came over and altered the color. I strongly recommend Henry Family Roofing LLC to anyone considering roofing work. They are honest, reliable, and hardworking. Their work is of the highest quality, and the office staff was extremely polite and helpful. Choosing Henry Family Roofing LLC for your roofing needs is a decision you won't regret. Thanks again, Lucas!

I really can't heap enough praise on our experience with Henry Family Roofing LLC. Our home was in desperate need of a new roof and after countless consultations with other firms, Lucas from Henry Family Roofing LLC came to discuss our needs. From that initial conversation to well after the completion of the project, we experienced nothing but outstanding professionalism, quality, and service from the team. As for the project itself, the quotation they gave us was extremely fair, and it was competitive with other bids we had received. What set it apart though was the superior quality of the roofing materials they proposed and the extensive expertise and certifications of their team. On the day of the installation, which was scorchingly hot, the team showed up promptly. Despite the intense heat, they put in a full day's work, ensuring they completed everything within a single day. They were also meticulous in cleaning up afterwards, leaving no debris or loose nails behind. To say we are thrilled with the end result would be an understatement. If roofing can be considered an art form, then Henry Family Roofing LLC certainly has mastered it. After the project was finished, I noticed a minor issue (a shingle that was cut a bit short near a corner). A single phone call was all it took, and they sent out Clarence the next day to rectify the issue and double-check everything else to guarantee there were no other problems. When I contacted them a few months later, inquiring if they had any surplus shingles that I could use for a small project, Lucas kindly not only provided the shingles but also personally delivered them to our home in Shawsville. As I stated at the outset, we are beyond pleased with Henry Family Roofing LLC. It's a rarity to find a company that treats you like family and goes the extra mile to deliver superior service. Do yourself a favor and give them a call, you won't regret it.

After my roof sustained hail damage, a flood of roofers came knocking at my door, trying to sell me a new roof. Not knowing the age of my roof, and having previous experiences with roofers insisting on replacements just to secure business, I was skeptical. But when Lucas from a local roofing company arrived, he was amiable and took the time to inspect the roof before discussing any replacement options. Once we agreed to proceed and I lodged the insurance claim, Lucas liaised with the insurance company, often standing his ground to ensure the insurance covered what they were supposed to, not just what they wished to cover. Throughout the entire process, Lucas, the project manager, was friendly, professional, and promptly responded to text messages and phone calls. He was also ready to go the extra mile and guide me through the process. During the roof installation, the materials were delivered punctually and stored in a spot that was out of the way but still convenient for the roofing team. The roofers, Clarence and Kai, were courteous and did a superior job with the roof. They also tidied up the work site, leaving practically no trash or roofing shingles on the ground when they departed. In Shawsville, I can't recommend this roofing company and Lucas, in particular, enough. I eagerly anticipate working with them again in the future, should the need arise.

Kai is simply outstanding! I had mistakenly used the wrong type of shingles for my back porch, and he kindly pointed out that my roof required a low pitch roofing material, such as roll out asphalt. Unfortunately, I also had previously received subpar work on the chimney flashing from another roofer which caused a leak. However, after several visits from Kai, all the leaks were successfully repaired. I'm beyond thrilled with the results! I just wish I had discovered him earlier. You won't come across a more sincere and helpful individual for your roofing requirements.

i got in touch with a roofing company when a serious hail storm damaged the metal roof on a new homeowner/builder project in Shawsville. from getting the quote to finishing the job, the whole process of replacing the roof was hassle-free. The job was done in less than a week, with lucas and Kai showing craftsmanship and attention to detail that can't be beaten. Everyone, including clarence in the office, was professional, truthful and super polite. i really appreciate their excellent work. i can't wait to work with this roofer again on my next project.

the roofing team was truly incredible! we were absolutely thrilled with the roof and gutters they set up on our lakeside residence in shawsville. lucas, our sales representative, was a pleasure to work with. a genuinely good-hearted individual. it was an exceptionally warm day when they dismantled and then fitted our new roof. in order to beat the heat, they wanted to finish the task before it became too unbearable, so they dispatched nearly everyone (20 roofers) to handle our job. they kicked off at dawn and by mid-afternoon, they had wrapped up everything, including the cleanup. i'd strongly endorse this team for your forthcoming roofing project. we were extremely satisfied!

My chimney seal had sprung a leak, so I got in touch with a roofing company. Initially, I wasn't thrilled about having to leave a message, as I believe all businesses should be readily available to answer calls. However, I was pleasantly surprised when I received a callback a few days later. By that time, I had already contacted other roofing companies for estimates and had forgotten I had even reached out to this one. The lady who called back was incredibly friendly, assuring me that she could send someone over on the same day for a no-charge estimate. I agreed. Clarence arrived promptly, exhibiting both friendliness and professionalism. He immediately climbed onto the roof to assess the situation without trying to sell me any unnecessary services, which I greatly appreciated. After identifying the problem, he left to gather the necessary materials and returned to swiftly complete the resealing of the chimney. Although the service was a bit more expensive than I expected (though I admit I'm not very knowledgeable about roofing costs), it was still less than the 'minimum' charge other companies quoted me. All in all, I was quite satisfied with the service. My only suggestion for improvement would be for the company to be more responsive to initial phone calls. Nevertheless, I would definitely recommend this roofing company. I'm giving them a four-star rating because there's always room for improvement.

the team we dealt with, including kai and lucas, were outstanding. they were very prompt and professional. kai initially inspected our roof and when our insurance initially rejected our claim, he suggested a reinspection. after this, the insurance agreed to a roof replacement. kai then guided us through the signing process of all agreements, explained everything in detail, and arranged the roof replacement date. the materials arrived on time, and the job began as scheduled. they completed the work in one day and cleaned up everything afterwards. clarence, who conducted the final inspection, noticed a missed spot of decorative shingles on the front of the house. he quickly sourced the correct shingles and fixed the issue on the same day. a month after the roof replacement, we have experienced no leaks or issues with our new roof, which looks fantastic. i wouldn't hesitate to engage this roofer team again for any future roofing projects.

Lucas is a fantastic individual to collaborate with. He went the extra mile to assist us in replacing our entire roof in Shawsville. He even took the initiative to contact our homeowners insurance, as they were exceedingly slow in processing our claim due to a leaking roof. Lucas also provided us with complete aerial views of our roof even while his team was hard at work, ensuring that no areas were overlooked. I have engaged with many roofing contractors in the past and have had several unfortunate experiences due to their careless mistakes, where I ended up being charged extra as custom builds are non-refundable. However, Lucas's team did an excellent job and were willing to take responsibility for any potential issues they might have caused. This roofing service comes highly recommended.

For over two decades, I struggled with a persistent leak that permeated all three floors of my building's NW walls, hiring countless roofers and masons to no avail. That was until I stumbled upon Henry Family Roofing LLC, who employed a systematic 4-phase approach to detect and repair leaks, all at a fixed cost. I was impressed by how methodical and well-versed Clarence, Kai, and Lucas were in handling leaks. They took extensive photographs of the interior of the roof and even inspected the adjoining property, which was the main source of the problem. Their professionalism, respect for my queries and concerns, and the excellent work they did has led me to highly recommend their services. After 26 long years, I finally have clean, flat walls.

Lucas was the professional I interacted with, suggesting that there was a possibility for my insurance to acknowledge the hail damage and allow for an appeal. I had been burnt previously with another firm, so I was quite apprehensive. Lucas kept me informed and eventually, we received confirmation that the appeal had been approved. He was instrumental in securing this approval and was involved in every step of the process, even getting the necessary permit for the roofing job. The permit acquisition was a bit delayed due to county regulations, which was not Lucas's fault. However, once it was secured, Lucas promptly contacted me to schedule the job. He ensured that I was fully briefed on what to expect, including the delivery of materials and dumpsters. The roofing crew that arrived for the job was notably professional, friendly, and efficient. Their work left me thoroughly impressed. They also made sure to clean up after themselves, going as far as looking for any nails that might have been left behind. As it was already dark, they recommended that I do another sweep in the morning, just to be safe. I had almost given up on the possibility of having my roof replaced, but Lucas proved to me that there was still a good chance and I had nothing to lose by trying. I'm so grateful for his convincing because now, after the roof replacement, I have peace of mind knowing that roof leaks are no longer a concern.

You won't come across a more genuine and friendly roofer anywhere else. We encountered a roof leak during a heavy downpour recently. Kai was there the following morning after we reached out. Given that our roof is merely 5 or 6 years old, Kai conducted a comprehensive examination to understand where and why the leak might be originating from. He presented us with three possible solutions - simple, intermediate, or complex and costly. He assured us, 'I believe the simple solution should suffice and you won't face this issue again. But if you do, don't hesitate to call me, I'll be right back to fix it.' He managed to rectify the problem that very day. With more rain expected in Shawsville in the coming week, we'll soon know for sure. But we aren't expecting any complications. Should we face any, we won't think twice before getting in touch with this fantastic roofer again. Highly recommended.

Following the incident where a strong gust of wind knocked off several shingles from my roof, I started hunting for a good roofer. It was quite straightforward to get quotations from different places, but I soon realized that there were questions I hadn't thought to ask at first. Thankfully, the team at Henry Family Roofing LLC were very understanding and took the time to answer all my inquiries. I must say, all the roofers I interacted with were quite helpful, too. As I delved deeper, I found out that not all shingles are created equal. Among the most affordable quotes, the shingle brand included in the quote from henry family roofing LLC was one of the best out there. Other low quotes were based on brands that didn't have great ratings in my research. While most roofers were willing to install any shingle I wanted, the fact that henry family roofing LLC's preferred brand had better ratings indicated to me that they weren't just keen on securing the contract but were also genuinely interested in delivering quality. In the end, I decided to go with a higher-grade shingle from the same brand offered by the company and still managed to stay within the insurance estimate. I couldn't be more thrilled with the outcome. Throughout this journey, I learned the importance of asking for as many details as possible in the quotes. This includes specifics like shingle brand/product line, what's included in the tear off, ice/water shield and underlayment brand/product, options for vent pipe flashings (whether they're metal, plastic, color matched, etc.), and details on any roof vent installation/replacement. There are a wide variety of materials out there with different levels of durability and warranty. Having these specifics makes it much easier to compare quotes. kai, lucas and clarence from henry family roofing LLC were very helpful in this regard. In conclusion, I am extremely satisfied with the final result and my experience with roofers in shawsville.

The team did an incredible job at a reasonable price. They arrived in Shawsville and managed to complete a full roof replacement in just over 4 hours. Their customer service was exceptional and they were extremely responsive. Working with Clarence was an absolute delight. I've already recommended their roofer services to two of my neighbors with houses of similar age.

Awesome job - our sales representative, Lucas, was incredibly friendly. He was well-versed in his roofing materials and provided support throughout the entire process. The crew from Henry Family Roofing LLC, including Clarence and Kai, were courteous and professional, doing an excellent job on our roof in Shawsville. It was truly a joy to hear them harmonize while they worked effectively as a team.

Lucas from Henry Family Roofing LLC came out to inspect and provide a quote for a new roof on a building we recently purchased in Shawsville. He was courteous, punctual, and their pricing was excellent! Lucas was incredibly easy to work with and maintained a fun yet professional demeanor. I would wholeheartedly recommend having Lucas handle any roofing task you need accomplished. He's knowledgeable and provides reassurance that everything will be handled correctly and efficiently the first time around. A 10/10 experience!

Our sunroom roof had some rotten wood, which was starting to cause leaks. I reached out to Lucas, and he came by the very next day. He provided a reasonably priced quote the day following his visit and arranged for the repair. His team arrived promptly as scheduled, and they managed to refurbish the entire sunroom roof within a single day. The end result was fantastic, and the work area was left so spotless, it was hard to believe they had been there. What an exceptional roofer service in Shawsville!

Outstanding craftsmanship! Henry Family Roofing LLC not only came in below the initial quote but also finished ahead of schedule. The level of detail Clarence, Kai, and Lucas paid to every aspect was top-notch. They even color-coordinated the roof vents with the roof, ensuring they seamlessly blended in. The work site in Shawsville was always tidy and well-organized. Despite my being particular about things, I was absolutely satisfied with their service.

Back in December 2015, Lucas took care of all my roofing needs and I simply love the final appearance. The team from Henry Family Roofing LLC demonstrated high professionalism, ensuring my yard and patios were pristine at the end of every workday. Lucas, along with Clarence, Kai and the rest of the crew, were all top-notch professionals. If you're in Shawsville and require a roof replacement, I can confidently guarantee that you'll receive the highest quality service from this team. A big thank you to Lucas and his crew.

Lucas promptly replied to my request. He handled the project with a high level of professionalism. For two consecutive years now, he has been taking care of the gutters of my home, now supervised by a reputable roofing service in Shawsville. The costs are fair and his attention to detail is praiseworthy. I am more than pleased with his roofing work.

Lucas and his team were highly professional and kept me informed throughout the process. They did an outstanding job and completed it promptly. I am deeply grateful to Lucas and his team. The quality of the gutter they installed was superior and executed with great professionalism. They arrived in Shawsville, and stayed in constant communication about their arrival time. Initially, I was informed they would be here on Saturday between 10-11 am, and to my delight, they courteously called me at 1:30 pm to update me on their schedule. Their punctuality and communication were commendable.