Hearth & Home Handyman Services

We had an excellent experience with Adam from Hearth & Home. The work looks great and was done with a lot of time to spare. Thanks, we'll be happy to use you again and refer you to friends!

Very happy with the services provided. I had a time-sensitive need for a mold inspection and Megan was able to complete the inspection the very next day. She provided an excellent, thorough, professional inspection report within a couple hours of the inspection. I am very satisfied and will probably be using them for future needs too. Would highly recommend!!

We had a 5 star interaction with this company in the past and therefore decided to use them for a small painting job at our home. The experience this time was not the same. I was provided an estimate to paint my kitchen and my bathroom with a min of 12 hours and a maximum of 14 hours and an estimate of $1765.00. The job was horribly underestimated, leaving us with no choice but to pay the extra time (or he'll leave once he hits 14 hours with the work unfinished) Meanwhile the worker is rushed beyond what he is capable of....which is terribly unfair to the worker because the work shows it. I cant help but to feel cheated.... $561.41 over estimate and lots of touch up work for me to finish. In fact the reason she stated the overage of hours was a second coat being needed in the kitchen, only one incomplete coat was done on the ceiling. I would no longer recommend and will no longer be using this company.

Today was my third or fourth contact with this excellent handyman company. We have a 90-year old home and they understand the assignment! They react swiftly and employ really well-educated tradespeople; they are also kind, cooperative, and respectful people. Support woman-owned small businesses in your own communities and build alliances with strong economic stances! If you want quality work done properly, call Hearth and Home. Tell them Andrea sent you!

I was kept informed on when the person would be at my home. The work was well done and would highly recommend them.

The repairs were fine and the actual guys who did the repairs were also friendly. These are the only positives you’ll see in this review.

That said.
I’ve used this company many times and I’ve had no issues with them before. You get a contractor you like and you stick with them, in my opinion. Due to my situation, I need to move and needed repairs done to satisfy future owners.
I contacted them to help me with four items on my house I’m about to sell: remove a shed, paint two columns on the front stoop, build two hand railings for my steps and finally to replace two cheap folding “French” doors for a closet. I received a quote/estimate for eight hours of work and happily agreed to the figure that was ~$1700. The words “cheap French doors” were written into the estimate.

What happened next? The repairmen were almost an hour late. When they did show up, they then needed to go to Home Depot for supplies, came back and was only able to do one railing and did entirely remove the shed. Bummed but understanding, I rescheduled the second railing, the columns and the folding doors. I got an invoice the next night for more than $2800! I was like hold on a second - you billed me $190/hour TO GO TO THE STORE?! That is real: they charge you full labor for the repairman/men to go shopping! And to think - we hadn’t even finished **half** of the job and we are already $1k over budget?! I mean damn - I’m trying to sell the house, not put a ton of money into it beyond what is necessary, right? I proceed to CANCEL the folding doors and debated cancelling the rest of the work.

Knowing that they’d already bought the supplies for the railings, I decided to just finish the railings and the columns: They showed up over an hour late (again) and I still get hit with another $600 in labor (after they “waived $80 for my stress”). The four items being quoted at $1700 and then to be charged DOUBLE while still removing a work item altogether?!

They didn’t give me an accurate estimate on the front-end (I was a client ready to spend “free money” to them) and insulted me with how they attempted to rectify it. I would recommend you go elsewhere for your contracting work - I certainly will never refer them again for such a blatant disregard for a residential budget.

Unfortunately really poor customer service and borderline workmanship. There was a disconnect in communication between dispatch and me as well as dispatch and the worker that came. The initially estimate also was an underestimate of the total work that was agreed upon. They agreed to do 10 or so things at my house and completed just over half of them well and still charged me near the quoted amount. If you’re in a pinch, fine, but don’t expect 4.8 stars.

I'm very pleased with the two gentlemen, Todd and Tristan, that helped me with a few things around the house. They did the job right, and seemed trustworthy. I would use this company for future services.

BEWARE. Exceptionally poor customer service and project management. Very dissatisfied with this company. Itemized materials receipt was not provided prior to materials purchase (yes, my fault for not demanding one prior to paying - I could have saved myself $1,500). Upon reviewing the itemized receipt I was charged for materials that didn’t fit, duplicate purchases, excessive materials that had to be returned, and items that never arrived. They are very careless with details. Materials came in at a 50-90% (!!) markup with zero explanation from the company as to why the materials were excessively marked up. When refunded for these purchase errors, the amount seemingly came in well below what I had originally paid and the company refused to provide an itemized explanation of the returns. I can only assume the returns too were not handled correctly. I asked multiple times for the order number for the materials so I could obtain extra cabinet shelves and the company refused to provide it. They’ve also refused to provide an itemized invoice for additional material’s purchased so I have zero idea what I was charged for.

The attached letter is what I received from the parent company, Kendall Design + Build based on a one-star review of the parent company (that has since been removed). These are the types of people you will be dealing with.

He was great, zero complaints. Upon initial walk through explained what needed to be done and the options. After the work was done, walked my husband through the pricing. Showed concern for our possible dislikes of a slightly blocked window or beams to walk around, due to what had to be done. We have zero dislikes and knew beforehand where he needed to put the supports. Was perfectly on time every visit and although we were shifted around in the schedule (due to weather) we did get timely notice each time. We'll call you again most definitely.

We had Hearth and Home replace a ceiling fan and secure the fan box. Adam did the work and was professional and highly skilled. Communications from the company were excellent and the price was fair. I would use them again.

Tristan is fantastic! Great suggestions and excellent professionalism!
I would recommend your company to any one that needs your service!

I have used them multiple times and they are always reliable, friendly, and do great work! Scheduling is also so easy and communication is great.

Second time working with you all. Easy, communicative, quick, and well done! Much appreciated! I'm sure we will be calling again soon...

Worst customer service I've ever experienced. The work that was accomplished was well executed, the handyman on site was communicative and pleasant. A single day job was extended for safety concerns and the second visit determined the work couldn't be done. I was charged quite a bit extra for a small amount of work on the second visit that could've been accomplished on day 1 had I known the bulk of remaining work couldn't be handled by this organization. Terrible expectation setting and no customer service when speaking with the office staff. I will never use them again and would warn others against it as well. Shame since the work was high quality but it's just not worth the hassle and frustration.

Adam did a great job on our half-bath redesign. He put up the wood paneling and wallpaper flawlessly. Did a great job with the painting, as well. I will definitely call Hearth and Home again for future projects!

Megan and Adam were quite professional, responsive and effective. Looking forward to receipt and installation of the materials required for the agreed upon jobs.

The work was completed as planned, on time and with quality. The entire set of projects was completed professionally by Megan and Adam, with competence and creativity and we plan to use their services in the near future on contemplated jobs.

I can't say enough good things about this company, beginning with their prompt responses, their customer service, their dependability, the quality of the tradesmen they assigned to my projects, the quality of the work performed, and the reasonable cost. Added to that is that this company met its every commitment. How often can you say that about contractors?

H&H completed a lengthy and varied list of projects around my house for me in preparation for listing it for sale. The result was a beautiful showing and quick sale. When a last-minute accident just prior to closing occurred, I called the one company who I knew I could rely upon to help resolve it quickly, and H&H came through in the clutch.

I love working with this company and now have them on speed dial for my future needs. Instead of taking my chances with various subcontractors and keeping a Rolodex, I will call H&H.

Tristin was great! He fixed, repaired and replaced everything in a reasonable amount of time and he did a good job cleaning up afterwards. I will use Hearth and Home again. Thanks Tristin!

Fantastic and friendly handyman/contractor services. Really can’t say enough good things. Very good price. Todd not only could do the work, but he had suggestions and so much experience in the area. He made everything easy. Recommend Hearth & Home 100%

We reached out to Hearth & Home for a couple of projects and Megan was very quick to respond and give us an estimate. We moved forward with the work and Todd was on time and very kind. He replaced our toilet in no time and did a wonderful job replacing our front door. The door replacement had a lot of challenges to it, but Todd handled each one like a pro! I would highly recommend this company for your home"s needs!

Very kind and quick, and able to problem sold on the spot. And it ended up costing less than they quoted

Hearth and Home did an excellent job installing two very complicated tvs mounts. It was our second time working with H&H and they are consistently professional, knowledgeable and easy to work with. Highly recommend!

We used Hearth and Home to finish fencing in our yard, and they were absolutely fantastic!! We couldn't be there while they worked but setting up the appointment and communicating with them was so easy and appreciated. They sent transparent estimates, updates, and photos, and everything looked exactly how we wanted when it was done! It was also done so quickly. Can't recommend using this business enough, we certainly will be for any home projects in the future!

My basement was leaking water and they came to remove drywalls so I can see where the leak is coming from. They were very professional and did the job needed to get done. Excellent!

Stephen came by as scheduled and took care of the things I needed done. He worked efficiently and did a perfect job and cleaned up afterwards! He is a very pleasant gentleman, I do appreciate him coming out to help me. Hearth and Home is very easy to work. I will be using their services again.

Todd was professional and pleasant to work with. It is clear that he is experienced and takes pride in his work. The previous owners had mounted a tv and Todd patched the holes (large) in the wall and replaced the crown molding/painted for us. The wall looks like new. I also liked that we received a detailed receipt so that we knew what we were paying for. I am pleased and will refer.

Outstanding company, very professional and responsive. The work done was exemplary, Adam was courteous, informative, knowledgeable and cleaned up everything after he was done! I'm very happy with the entire experience. Thank you!

We had a number of jobs to be done, including installation of a pedestal sink, painting a stairwell, and installing safety grab bars and hand rails. Our handyman was prompt, conscientious, friendly, and his workmanship was flawless. He finished the jobs is less time than expected. We are very pleased with everything.

Had some siding above the roof line that needed fixing. I'm not too crazy about getting on roofs. It was a small job, but none the less they didn't take it any less seriously then perhaps a larger project. Office was very fast getting back with me, I'm speaking to minutes not hours. Quote seemed very reasonable, end of the job it was lower then quoted which was a nice surprise. The gentlemen was prompt, made quick work of the siding repair and was professional. I will definitely have more work for this company in the future.

Arrived on time and completed the installation in a reasonable time frame. Could have cleaned up workspace a little better.

Great experience! I hired them to patch drywall and add baseboard trim to new drywall. They were quick, friendly and it ended up being cheaper than I was quoted - that never happens! I’ll definitely use them in the future!

Some of our siding came off after a storm, and these guys responded to my response right away and got me scheduled. Due to storms and emergencies with other customers, they had to delay our visit but Natalie was wonderful in managing to get someone out to us within a day or two of our scheduled day. They were also good with their price, in addition to their excellent customer service. I would and will recommend this company to anyone who is looking for outdoor repairs.

Stephen is very professional and pleasant to work with. The weatherstripping replacement looks great! And he helped us hang several art works that needed a ladder and replaced several doors on relocated cabinets. I will gladly call this company again for home projects.

A storm caused a large branch to fall on our roof earlier this year. The hole in the roof caused a leak through the drywall in the bedroom, so we had holes in the ceiling for months. We finally got this company to come out to repair it.

Everything was going great until an hour after the tradesman left on the second day he was here. I received an email from the company manager, CFO, and CEO. They claimed the tradesman had observed illegal drug substances in my home. The manager said that he would not be comfortable coming back and they would not allow it. I was told they had photographic evidence and I was threatened with a police report and legal action if I didn’t pay for the work that was done by the end of the day.

I don’t have illegal drug substances in my home. I felt violated because someone took pictures inside my home when I hired them for a repair in my bedroom. I promptly paid for the work that was done because even though I was extremely confused and felt horrible, some of the repair was done. The drywall still needed to be sanded and the ceiling needed to be painted. I was worried that I was being scammed or maybe they confused my house with someone else’s. I spent hours searching my bedroom for what he could have mistaken for drugs. When my partner came home, he stood on the bed frame and saw a palette with makeup powder sitting on my vanity. There was a powder puff and other makeup next to it. I was shocked that I was being accused of having drugs in my home because I left makeup powder on my vanity.

The same day, I sent them a picture of my makeup powder bottle and explained what I assumed had happened, because I wasn’t even sure if this was the cause of the confusion yet. After the weekend, I followed up because I had not received a response yet. Finally, the manager responded, only to double down that it didn’t look like “cosmetic projects” to them and they apologized if there was a “miscommunication”, but they still wouldn’t come back. After numerous back and forth emails, I sent videos of me pouring more powder out, putting the powder puff in, and a zoomed out picture of the vanity so the women I was emailing could understand the context that the repair man apparently could not. After refusing to concede that they could possibly be wrong in a couple more emails, they finally claimed they trusted my story and offered to have someone come back to finish the repair. Why would I invite someone into my home when they could see anything around it and jump to the worst conclusion? No matter what they respond to this review with, the way this was handled was very wrong.

For a woman-owned company, I suggest they hire more tradeswomen so maybe confusing makeup for drugs can be avoided in the future. If you’re going to hire this company, clean up anything that could possibly be misinterpreted as illegal because if not, you could be threatened with a police report, legal action, and left with a half complete repair.

Oh and if you write a negative review, they might add brand new accusations of powder on both nightstands instead of just the makeup powder. Considering this incident happened on the second day he was sanding my ceiling, I assume they are talking about drywall dust. Again, great company.

The job I needed was to fill in a through-hole in the wall where a wall unit AC resided. Required removing the AC unit (big and old), brick, framing, and drywall work. Good help is hard to find these days... but not with Hearth & Home. Most remarkable, besides the quality workmanship, is they came in UNDER QUOTE.

They were professional and courteous in returning phone calls, entry into home, manners in and out of our home, and were timely and kept up the communication.

5 stars. I will have more jobs for them.

Dean was the handyman that reinstalled my back door light that had gotten knocked down. He was courteous and professional. I was very pleased with the job he did and enjoy having my porch light back up and working again!
Would definitely go back to hearth and home again for future jobs.

I would recommend Hearth & Home Handyman Service to anyone who needs work done around their home. They were responsive and helpful, the estimate was clear, and Dean, the individual who complete the work, was on time, professional, and did great work in a timely matter. Payment was easy and the invoicing was clear, overall I had a great experience.

Stephen S. repaired a beam in my garage that held my garage door opener today. On time. Very polite. Professional. Good price. Quality job. Would definitely recommend.
Thank you!!!

Tristan from Hearth and Home came out yesterday to paint our front door and install two lights. Tristan explained everything he would be doing and efficiently completed the jobs. We walked around afterwards so I could see the work Tristan had done. He is very nice and friendly. I highly recommend Tristan and Hearth and Home for your home repairs.

Outstanding work! I highly recommend Hearth & Handyman Services. While I enjoy doing many of my own small home remodeling jobs, I've recently been too busy to finish what I started. I tried calling other construction companies and no one would even come out to give me a quote for a small job. Hearth & Handyman Services is a perfect fit for me. The quote process online was very easy with a description of the job and a few uploaded pictures. The work was started in a brief period of time and the craftsmanship was excellent! I'm very pleased with how they helped move my project forward and definitely will be using them again!

Todd did a great job repairing my garbage bin sliding cabinet along with levelling all the cabinet doors. He replaced the bad screws in the hinges and made sure they all worked correctly. He was very professional and very pleasant to talk to. I would certainly recommend Todd and Hearth and Home to all my friends and anyone looking for kitchen cabinet repair.

Overall- my husband and I are satisfied with the work that was done at our house (retiling basement bathroom and putting up crown molding in two bedrooms). We provided the majority of the materials needed, measurements of the rooms, and photos of the work we needed done. What we were disappointed in was the amount of time we were originally quoted (with above being provided and two walk throughs by the contractor providing the work) and what ended up being the final price. The discrepancy in terms of final payment was a lot more than we had anticipated (underestimated by over a day 10+ hours than we were quoted on), and attempts at providing clarity were not successful. We attempted to call for clarification and for an email back stating their phones were down. Had we been quoted what ended up being the actual final price- we may have gone with a different contractor.

This is the 2nd time I've used H&H. They respond quickly, show up on time and are professional. Both times the work has come in under the quote.

We've had the pleasure of working with Adam from Hearth and Home for the past few years, and he's the only handyman we'd entrust with our home! His meticulousness and attention to detail are outstanding, and his honesty and trustworthiness are unparalleled.

Adam is a true master of his craft - willing to tackle virtually any project we need. He has expertise in demolition, carpentry, drywall repairs, painting, and even basic electrical and duct work. His work has helped modernize and repair our '90s home in ways we never could have imagined before discovering Hearth and Home.

Not only is he remarkably skilled, but he's also incredibly kind and considerate, especially towards our two cats. Adam always ensures that his work is left in a safe condition for our pets, and even the outdoor wildlife, which we truly appreciate.

If you're looking for a reliable and skilled handyman, look no further than Adam at Hearth and Home. He's a consummate professional who always goes above and beyond to deliver exceptional results.

I have had several experiences with this company. I wanted to like them and support a woman owned business but it has caused me nothing by headaches and messes.

The first time I used them, they were great. They don't have that handyperson working for them any longer. The second time I used them to put up wood doors in my home, I had instructed the installer (handyman Todd T.) to take the doors outside and showed him where the power could connect to under my car port (because it was raining.) Instead of taking the doors outside, he planed them in my basement causing everything in my basement to get coated in sawdust. It was traumatic, honestly. Hearth and Handyman Services offered to pay to have my cleaners come out clean the mess they made. This was the only reason I used them again.

I then used them to hand up some shelves and there were no issues there.

Finally, I decided to use them again this past October, 20224 because there were no issues with the shelves going up. I asked them to come put up a greenhouse I had purchased and build a base for it. They finished the greenhouse, but the installers, again Todd T., did not take the protective coating off the UV panels, see picture below. I had to call Hearth and Home and tell them the protective coating needed to be taken off, and the installer, again Todd T., cut (scored around with a utility knife), the polycarbonate windowpanes, which I only discovered after a windy winter day when the panels came out. Every panel's integrity was damaged because this handyman cut around each panel, and they no longer fit into the slots, because they now bend out.

They charged me a lot of money for this and are refusing to do anything about so now I have to take them to small claims court. DO NOT USE THIS COMPANY! Or at least, buyer beware. Their parent company is Kendall Design Build.

Was very pleased with the estimate process. Hearth and Home came out quickly and Adam was very friendly, took the time to look over the job and explain what everything would entail.

I needed a porch railing installed. I contacted several other Handyman Service companies who did not return my calls/text/emails or answered but bailed without explanations. Hearth & Home Handyman Services responded, delivered, and installed things as promised. They do good work.

Adam did an outstanding job renovating my basement and bathroom! He is very detailed and conscientious and finds resolution to each challenge throughout the process.

Tristan was friendly and did a great job with the repairs to our siding that were needed. We've used Hearth & Home in the past as well and will continue to use them.