Haven Builders

Great experience working with Haven, and their staff. Kyle was super helpful and prompt with communication, plus went out of his way to help remove an old countertop!

We had a great experience with Haven Builders. Kyle was a great project manager and the crew was so efficient. Would recommend.

Our insurance, through a 3rd party company meant to find a contractor and pay said contractors, referred us to Haven for ice dam repair, including refinishing our hardwood floors. They were terrible to work with, from start to finish. It took 6 months for the work to be completed, leaving exterior walls and ceilings uninsulated in the dead of winter. They engaged movers to move our furniture out in order to refinish the wood floors, who left walls and the newly refinished floors damaged. The work completed C-level. And the worst part of it all, they threatened us with a lien days before Thanksgiving because of a contract dispute that Haven had with the third party that Haven CHOSE to do business through. They continued the lein threats even after the legal time limit had passed. Avoid if possible!

Enjoyed working with Haven Builders from planning through finished walkthrough! Even when challenged, Haven successfully navigated solutions! wishing Haven Builders great success!

Haven builders did our restoration project after some water damage. Derek was our project manager, he and his staff were a fantastic. We had our entire floor and part of our basement ceiling replaced. The crews were friendly, on time and easy to have working in our home. They went above and beyond to make sure our house looked awesome. I’d highly recommend Haven Builders.

Haven Builders team did a fabulous job repairing our condo ceiling from water damage from above. Their team was great to work with!

I recently hired Haven to repair a water leak from my roof, and I couldn’t be more impressed with their work! From start to finish, they were professional, punctual, and communicated clearly every step of the way. The team was incredibly skilled, and the quality of the work exceeded my expectations. They paid attention to every detail and made sure the project was completed on time. I also appreciate the information and education they gave me
about my roof and water leak issue. If you’re looking for a reliable and trustworthy contractor, I highly recommend Haven!

Haven Builders and their team were great to work with and did a beautiful job in our home. Their crew was timely, helpful, and knowledgeable and were easy to have in our home while the work was completed. They have a great group working for them and the work they need to contract out was fantastic! As a realtor I’m always looking to find great resources to refer to my clients. Haven Builders is now on that list.

Although the work Haven Builders performed had to be done only after a long delay, since work was first needed in an adjacent room performed by other contractors. However, as soon as that work was finished, Havens workers went to work and did an outstanding job, complying with every request made and did the work to perfection i'm very with the results..

Haven Builders MN has been amazing to work with! They really know their stuff when it comes to all kinds of home projects, especially renovation. The team is super professional, easy to talk to, and always full of creative ideas to bring your vision to life. They pay attention to all the little details, which makes such a difference. If you’re looking for a builder you can trust to get the job done right, these are your people. Highly recommend!

Haven did a great job for me. I wasn't for sure if my roof was going to be covered from the damage we had from a storm, but the managed to work with my insurance company and got it done! They also gave me an upgrade on the shingles from the ones that were on there previously. Outside of having to wait on the city to approve the permit, they got everything done in a timely manner and the roof looks good. Just had it completed, but thus far the roof is performing well with no issues. Kyle and Dave were both great to work with.

Haven builders did a great job on our roof, interior drywall and cedar closet. Derek and other employees were professional, kind and efficient. We are happy with the results.

Cole was my project manager and from day one,
hands on and ready to work on having my project done! Communication and understanding of my needs were met. Haven Builders got the job done and the results I was looking for were shown! Thank you Cole and Haven Builders for finishing my project!

My wife and I are very happy with the job that Haven Builders did for us. They got it done quick with no problem in the in the people that did the job were very nice and helpful. I thank Haven Builders very much for what they did for us.

Haven Builders hired Top Line Electric as the electrical contractor for a fireplace upgrade project and they have been great to work with! Their communication is up front and Nicki manages projects very well. Our experience with them wonderful :) Thanks guys!

Wonderful company to work with, straightforward and professional. I dealt mostly with Richard and he’s definitely one of a kind! Would recommend to anyone.

Invited them over for an estimate. Someone came took pictures and it's been over 2 weeks and we haven't had from no one. Not even a reassuring follow up call to let us know they're working on it or something. About to do business with another service provider. A little disappointed. ..

Haven Builders was recommended by my home owners insurance policy company after a serious sewer backup. Once everything was cleaned up and ready for reconstruction, they came in. From the very start they were professional, explained the process to me, and what to expect as far as timelines and communication. Once they got started, someone was at my house almost every day. The plumbers, drywall, painters, electrical, and flooring teams were all amazing. Derek the PM was in contact with me almost every day telling me what the next steps were and asking if I was satisfied with their work or had any concerns.

I will definitely use Haven Builders again - although hopefully for a fun project next time. :)

Honestly, after considering several bids, we chose Haven Builders and couldn’t be happier. Easily the best decision we have made.

I just want to say that Derek Kuefler went above and beyond every detail that we needed and even paid special attention to the small details and fixed my light switch.

Jeremy from Haven Builders completed an Outstanding Steel Siding job.He was very professional paying attention to details as theyvarose during project. He went above and beyond making sure window wrapping, caulking, instalation and clean up was completed in a timely manner. I have remodeled many homes, used other companies in the past 36 years...I would highly recommend Jeremy as a project manager for my next project. His crew even completed extra work and time along with materials to complete all windows verses the 4 that were covered by insurance. Excellent communication, timing, materials delivery, along with keeping customer's request fulfilled.
Thank You again for your expertise.
Nita Zwilling

Completed picture to be added later, I forgot to take.

I've heard nothing but praise for Haven Builders from friends and neighbors who have worked with them. Their reputation for professionalism and quality craftsmanship speaks volumes about the dedication of the team. It's reassuring to know that there are reliable contractors out there who consistently deliver excellent results. Keep up the great work!

Haven Builders completed water damage removal and repair plus the installation of a large patio entry door. The project from the proposal to the completion went very well and the finished door looks great. I will use Haven Builders again and would highly recommend them!

Haven Builders did an outstanding job in sales, obtaining full insurance coverage, and completing the replacement of our St. Paul home roof in a timely and very professional manner. We would highly recommend Haven Builders.

We had a great experience working with Haven Builders to do some restoration work after water damage. They were very responsive to set up a time for the estimate and they provided a detailed estimate for our use and for the insurance company. Once we were ready to proceed they were quick to schedule the work to be done and it was done quickly and with very high quality. Everyone we worked with was helpful and responsive.

Haven went beyond typical attention to repair project management and helped advocate to ensure a long-lasting and thorough solution for damage to my home in a condominium building.

Very happy with the bathroom remodel that Haven Builders did for us. They stayed with in budget and time line, most of all they were great to work with.

I highly recommend Haven Builders!

Haven Builders completed a reroofing project on my house in the fall of 2022. They did an outstanding job and brought the project in under budget and on time. Mike Sleem was great to work with and very customer oriented. His production crew was very professional. I would highly recommend him for any project on your home and will definitely use his company on the future projects!

I hired Haven Builders for a bathroom remodel. Was impressed with the timeliness of the process as well as the communication. The finished product was exactly how I imagined- beautiful! Would highly recommend and will use them again for my next project!

We worked with Haven to restore our kitchen after a water loss. They provided great direction and dealt with our insurance company directly to minimize our involvement in the chaotic process. We truly appreciated their sense of urgency to our situation and their diligence in keeping our project moving forward despite some unforeseen delays. Great overall craftmanship and quality work! We will definitely be using them for any larger projects in the future!

My husband and I just completed a remodeling project with Haven Builders and they were extremely helpful and completed the project in a reasonable time frame. Absolutely love the way it turned out! Highly recommend if you’re looking to do a remodel.

We have 2 no soliciting signs and two digs who scratched up my front door after your visit today.
Do not tresspass on properties that have no soliciting signs up.
I've contacted my attorney and based on Minnesota no solicitation rules, your liable for your 3rd party marketing. I mean you hired them.
I am considering a civil suit as my door was damaged from a random stranger walking on my property and my German Shepard doing his job in protecting our home.
Rules are rules. You bring up Google reviews policy, I bring up Minnesota no soliciting laws and no trespassing.

Continuation from April Strzelczyk
Part 2.
In December, we started having conversations about the cut carpet. When their rep came in to examine the cut carpet, he assured us that almost all the cuts were done in the correct places and done well. Haven agreed to pay for a seamer and carpet cleaner in hopes to mitigate carpet replacement. We agreed and when the seamer arrived, we asked him about the cuts. His response, “the cuts are in all the incorrect places, and every cut looks like it was cut with a rusty spoon.” Since the carpet is berber, we were told the carpet will continue to fray at all the seams. Haven did give us a money back for the carpet, gouges in wood, and covered some of the damaged materials. However, we would have much rather paid them in full and had quality work and communication.
In January of 2022, 6 months after the projected end date, the project finally wrapped up. On our closing day, we asked if they could send us the shade of white paint color they ended up using for our ceiling/walls (long story, they didn’t keep track of what white paint they used and it didn’t match our selection so they almost had to repaint everything just to patch missed spots) and lien waivers. They told us they would get those two things to us soon...it is July and we haven’t gotten that info yet – we’re not surprised.
Please do yourself a favor, and do not hire Haven Builders. Learn from our mistakes…this incredibly long review doesn’t cover everything that went wrong, and we find things that went wrong all the time even after they left. For instance, the microwave blows the circuit breaker randomly even though nothing else is being run in the kitchen….

4-23-2023 Update
Under new management and team (about 8 months after our kitchen remodel) Haven has rectified the outstanding problems and issues from our prior post (see April’s and Tyler’s post). This time around they demonstrated professionalism by taking the time to understand the various problems. After listening to the preexisting issues, they brought in the correct people for the assigned tasks who were educated on the issues at hand. They were respectful of our property – drop clothes were placed to protect furniture, mats were laid down to protect our floor, and tape was used to protect fixtures and that trim that didn’t need to be painted. Outside of a few scheduling miscommunications, they were on time and warned us in advance if scheduling issues did arise. Overall, a vast improvement on communication compared to the past management team.
It seems this new management has learned from their predecessors’ mistakes and are striving to rectify past issues. They have made positive steps in improving as a company in professionalism, communication, and the service they provide

Part 1:

My husband and I hired Haven Builders to remodel our kitchen and install wood flooring/paint in both the living room and kitchen. We hired them in January 2021, but due to delays from COVID they officially started the remodel in April with an estimated end date in July. In April we had 90% of our materials onsite. We also expressed that we were okay with delays (we understand the unexpected happens) but preferred that the project was completed no later than Aug. 31 as our wedding was in Sept. They assured us with materials onsite the remodel shouldn’t take that long.
Initially, my husband and I were excited to have Haven Builders work on our project. Since my husband and I designed the kitchen, we talked with their rep about how communication was important to us and quality of work. They assured us they excelled at those qualities and were excited to work with us on our design. We took care of ordering cabinetry, granite countertops, wood flooring, etc. Most of what Haven Builders had to do was simply install the items.
We started noticing lapses in communication almost right away. Subcontractors would arrive and not know what they were supposed to work on, where they were installing items, or they couldn’t complete their job because electrical work or another contractor hadn’t come in prior to them. For example, the cabinet installer arrived to find he could only install one cabinet because electrical boxes had no covers/were exposed. My husband and I answered questions the best we could and walked many subcontractors through the design plan, so they knew what to do. It became very clear that Haven was not paying attention to the project/communicating with their subcontractors and Haven themselves didn’t know what stage the project was in and continuously ask us what still needed to be done.
We wish we could say their quality of work was better. Protective covering was not placed over the newly laid wood floor despite the material being on site. This resulted in deep gouges and long scratches in the brand-new wood floor from other contractors doing their work on a floor with no protective covering. After noticing all the scratches and gouges my husband and I laid down the covering ourselves. Painters also neglected putting protective coverings down. This resulted in paint and plaster splattering/drying onto carpeted areas or personal items. I would say the painting quality was subpar and painters had to come back multiple times to go over large spots they missed. All outlet covers and switches were simply painted over instead of removed. This resulted in all the switches and outlets being ruined. A cabinet was hung upside down, squeaks below the wood floor were not fixed despite us indicating where they were on the subfloor, wood floor trim was left outside in the rain, carpet we were not planning on replacing was cut improperly in multiple places to access the sewer line, plaster was not sanded down to smooth before painting, trim pieces were installed poorly, and expensive cabinetry was gouged/chipped and poorly patched instead of being replaced. We wish this was it….
Haven Builders integrity is poor as well. When we started noticing gaps in their communication and damages to the kitchen, we brought this immediately to Haven’s attention in hopes it would get resolved. To their credit they did meet with us and listened, but nothing changed. During one of the meetings, when we hopeful/assured changes would be made, Haven told us they were falling behind on their revenue goals for the quarter and asked if we could aid in an advanced payment. We agreed to the large amount of money they needed, however as soon as we gave them the payment, work ceased on our kitchen for about a month. It was never communicated that they would take a break or when they would return. Funny thing, they texted us on our wedding asking to get into our house to work on the kitchen again….

See part 2, Tyler Haverstock's review

We had a really good experience with Haven Builders, & would definitely recommend them to others looking to work with a genuine group that provide good quality work. Some room for improvement is certain for a young company ( communication ) but this issue was addressed within reason.

Great company, very responsive and kept us notified of the status of the project continuously. Would recommend for gutter installation.

Great communication between contractor and customer, they took the time to discuss options of material and what we wanted the end result to look like. Good problem solving for tricky angles in regards to water run of from the gutters while keeping in mind curb appeal. They efficiently completed the job and are reasonably priced.

I loved working with Haven Builders. Highly professional, respectful, skilled contractor. They know their way around gutters and layed out the options for me by probably the best estimator I’ve ever worked with in my 19 years as a homeowner, great clear communication and reasonably priced. I can’t say enough good things about them. It’s obvious from start to finish that they care about doing quality work first and foremost.

Haven was very clear on the process of working with insurance for storm damage, as well as the costs. They were very professional and knowledgeable. The install foreman was very personable and accommodating to my requests. They worked in a timely manner to get the project done before the deadline that I had. There was a piece of shingle flashing that wasn’t installed correctly and they came back promptly and made it right. Overall great experience!

I used Haven Builder to install new siding and paint my house. My experience with Eli was great. Thanks to Haven Builders my 80 year old house looks like new.

We are very happy with the quality work and service we got from Haven. They replaced our roof and downspouts due to hail damage, and repainted damaged wood railings as well. All of the work is excellent, and they also helped negotiate with our insurance company to arrange payment. I would recommend Haven for work on your home.

Haven did a wonderful job with demolition of a deteriorating 3-season porch and replacing two sets of patio doors with new windows. They patched up all interior and exterior details - today, you cannot tell that a two-story porch structure had ever been there.

Eli lead the initial consultation and managed the project through to completion. His advice on prioritization of specific work during consultation was insightful and the regular updates communicated during the project was much appreciated. The quote and final billing given was very fair for the work requested. Thank you!

Evaluation of Paris Painting and Haven Builders project

In May of 2021, Paris-Painting hung a flyer on our front door. We knew we needed to have our house painted, so we called for a consultation and estimate. It is now the middle of August, and the house has not only been repainted, but their associate company, Haven Builders, has replaced our roof and gutter covers and repaired an ongoing leak at one of the corners of our roof. We have nothing but praise for these companies. Paris-Painting employees recognized the signs of hail damage to one side of our house, so they inspected the roof and encouraged us to file a claim for hail damage to our roof. We did so, and the claim was approved. They knew what steps were needed to negotiate the forms and claims and explained them to us each step of the way. Their employees were unfailingly knowledgeable and polite. At no point did we experience any pressure. The workmen were careful of our foundation plants and meticulously cleaned up each day. The painting appears to be well done, with cracks and holes calked before painting. They sent inspectors out regularly to check the quality of the work done and included us in the inspections and evaluations. We were impressed with the speed with which things happened. We have had work done on our house by several different companies over the years, and are pleased to give Paris Painting and Haven Builders our highest recommendation.

Greatly appreciate the job being done on time and within budget. Will continue to recommend Haven Builders to friends and family and neighbors. Looking forward to working with Haven Builders again in the future.

Highly recommend Haven Builders. On time and high quality work. Even when I pointed out something that did not look right to me, they made it right. Couldn’t ask for more.

We had a great experience with Haven. They worked with our budget and help us design a kitchen we love. I would definitely recommend this place for your remodeling job!

Very positive experience with Haven Builders. They replaced our roof after sustaining hail/wind damage and did some minor carpentry work on the siding. The project manager, Elijah, was very professional, responsive, and paid attention to detail. He walked us through the options and the insurance process, worked with the adjustor to get what we needed without trying to add on any unreasonable or suspect damage, and did an all-around great job. The work crew was friendly and respectful of the property and did a good job.

Haven Builders were great to work with right from the start. They were professional and thorough laying out each step for us. They stayed on schedule and finished job on time. Did a walk through at the end of the job and made a couple of minor changes I requested. Workers were on time and cleaned everything up. They communication was wonderful. I would highly recommend Haven Builders.

Had siding replaced on the south side of our house. Haven did a fantastic job with the siding, and were very communicative and supportive throughout the process.

I used Haven for a kitchen remodel. Eli and Brady were very professional, kept me informed at every step and really took pride in their work. They answered all my questions and were very helpful. My kitchen turned out amazing and I love every part of it. Thank you for doing a great job!

2022/23 Update:
While Haven had done lots of great work in the past, they’ve dropped off the face of the earth and communication about the last prospective project was a hot mess.

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We hired Haven Builders to replace our gutters, soffits and fascia on our 92-year-old home. They were able to get the project done quickly, on a reasonable budget and had very consistent and open communication with us. We'll use them again for our next project.

This was the most convenient, painless estimate I have ever experienced. Go on Haven’s website, select the time, and get an email confirmation with meeting invite a few minutes later. No calling a contractor and leaving messages or emailing for later follow up.

The Haven rep then showed up as scheduled the following week and listened intently to understand our basement remodel objectives. I then received a fully itemized estimate within a few days. Great overall experience.

Really appreciate how they worked with us to find the right materials- especially a deep bathtub. Really great about communicating any changes to work orders or budget. They were in the middle of the job when Covid hit and addressed the demands of the condo association as well as our safety concerns. The tile setter was a true artist. On the whole they were responsive, efficient, skilled, honest, and reasonably priced. Would recommend them highly.

Elijah and his 5-man crew took just one day to replace the roof on our Eden Prairie home. It looks beautiful and all messes were cleaned up in a timely manner. From start to finish, working with Haven was straight-forward and a positive experience. These guys are very hard workers despite the summer heat and the fact that they had to man-handle the shingles to the roof (wires across the driveway prevented them from using a lift). Very careful and precise in their work. The new roof looks great and comes with a terrific warranty!

Hung a brochure on my door inches away from my "No Soliciting" sign. I understand that that doesn't keep anyone from putting a brochure on my door, but it is bad business. I'm not the first one to mention this, please review your door-to-door policy. I am completely turned off to companies that use these tactics instead of going through the mail or other advertising routes. Please act on this feedback.

We received several bids for removing a row of cupboards and rebuilding the soffit plus ceiling repair. Havens bid was clear and concise with no hidden surprise fees, plus it was a great value for the work. The crew did a great job and even mopped the floor afterwords!! Would definitely hire them again. They were on time, explained the process and were easy to deal with.

The folks on the Haven crew were friendly and professional across-the-board. Dave listen to our vision of adding a bedroom and master bathroom and expanding an existing bathroom and made it a reality, beautifully! The experience of living in a house while it’s being renovated can be taxing but the haven crew made it painless. We would definitely call them again for any more work we need done and highly recommend them.

Haven Builders is a class act, from start to finish! Dave, Joey, David and Elijah were wonderful to work with on our deck and porch; very professional, knowledgeable, and skilled in their trade! I highly recommend Haven Builders for your next project!

We appreciate that Haven was able to manage all aspects of our insurance claim. They communicated well, did quality work, and handled most of the claims process.