Hansen Family Roofers

Hansen Family Roofers gave us a competitive estimate, and Dustin did a thorough walkthrough of the work and explained all the materials and the great warranty. When the team showed up, they used a dumpster on wheels to protect our driveway, which we really appreciated. The crew removed the old roof one day and installed the new synthetic underlayment and GAF 30-year shingles the next. The process was so quiet that our neighbors didn't even notice work was being done! The whole job, including new gutters for the entire house, was done carefully and professionally. We’re very happy with the results and would highly recommend them.

I had all the gutters on my house replaced by Hansen Family Roofers, and I can’t recommend them enough! Their customer service and the quality of their roofing work are truly excellent. I worked with Kyle on the sales side, and he was a pleasure to talk to—very knowledgeable and helpful. With over 30 years of experience, he really knows everything about roofing and gutters. He suggested adding some extra downspouts and explained all the building codes for how many downspouts are needed per foot. While they're not the cheapest around, they use gutter screws instead of spikes and ferrules at no extra cost, which really adds value. I got a couple of cheaper quotes elsewhere, but my experience here was by far the best. I was happy to pay a little more for such great service and expertise. The installation crew was friendly, thorough, and efficient, and they left everything clean when they finished. I definitely recommend them and will use them again for any future roofing needs.

stanley took good care of our roofing needs. he was the most responsive and honest roofer we've ever worked with. even though he had an emergency on the day of our shingle installation, he let us know as soon as possible. the crew showed up and did a great job on our roof. they cleaned up nicely after themselves—when we got home, everything looked neat, and there was no mess left behind. stanley stopped by a couple days later to inspect the work and even fixed our bush that got bent from the tarps. our neighbors in marlborough were surprised at how quickly the new roof was finished. we'll definitely keep hansen family roofers in mind for future roofing projects or recommendations.

If you're searching for a reliable roofer that exceeds your expectations, you've found the right team. From the initial phone call with Stanley, I felt completely at ease and valued as a customer. He was incredibly kind and made every effort to accommodate our schedule throughout the process. He kept us informed about everything happening along the way. Maximus came to assess our roof, and it was clear he was knowledgeable and passionate about his work. He took excellent care of us and offered a fantastic deal on our roof and gutters. When the day arrived for the roof installation (they once again adapted to our busy schedule), the crew arrived early and worked diligently all day while being very polite. Randall, the supervisor, even took the time to fix part of our roof and shared tips with my husband on how to maintain some other areas that needed attention. By the end of the day, he felt like a close friend, and we truly appreciated his hard work. Overall, we are extremely happy with our new roof and gutters. We will be recommending this roofing team for many years to come and look forward to working with them again in the future. Thank you all for your excellent service!

Another heavy rainstorm means I have to check for leaks, but I feel confident with Randall and his team on the job. I can't believe I haven't written a review yet! I started using Hansen Family Roofers years ago when I reached out to four different roofing companies to address a leak in my garage. After one company didn’t show up and two others just offered different solutions without really checking, Randall came over. He climbed up on the roof and took pictures to explain what was going on. Their work is excellent and the pricing is reasonable. They are my trusted roofers now.

I couldn’t be happier with the roofing job done by Stanley and his team. As a contractor myself, I have high standards for those I work with. After some frustrating experiences with two other roofers, I was fortunate to connect with Stanley. He provided a better quote than the others for the same quality materials. He handled the permits and got me scheduled on the same day I signed the contract. From signing to final inspection, everything was wrapped up in less than a month, and communication was excellent throughout the entire process. The work looks fantastic, and the crew did a great job cleaning up—my gutters are spotless, and there are no nails or debris left in the yard. I wish I had reached out to him sooner. The whole process was incredibly smooth, and I’m thrilled to have found a reliable and communicative roofer.

The communication was great, and they arrived on time for both the estimate and the actual work. I had a leaky gutter that needed repair before getting a new patio installed. I was worried that the pitch was incorrect or that I would need an additional downspout on the side of my house. Hansen Family Roofers confirmed the pitch was fine and suggested adding a direct connection to the gutter instead, as shown in the picture. Now, my gutter is functioning perfectly with no leaks, even during heavy rain. big thanks to Hansen Family Roofers for resolving the issue!

The roofing crew I had was incredibly hardworking. They replaced my entire asphalt shingle roof in just two long days of dedicated effort, which really impressed me. It was great to have the job completed quickly since roof replacements can be quite noisy, especially when working from home. Their pricing was also much lower than what I got from a couple of other roofing services. They did a nice job cleaning up afterward too. I would highly recommend this roofing service to anyone thinking about getting a new roof. One thing I would suggest is that the crew could have helped my wife and me move our deck furniture, grill, and flower pots away from the house before starting the teardown. I also think it would be helpful to cover nice decks and porches with a tarp or some protective material. We have a new synthetic deck that ended up with a few small marks from the old shingles during the demolition. I'm confident we'll be able to clean it up with the right solvent, and they even offered a discount for the inconvenience and said they would reimburse us for the solvent costs.

We had been looking for a reliable roofer for quite some time without any success. Finally, we connected with Hansen Family Roofers and arranged a meeting with Kyle. He arrived on time, was very professional, and provided us with a quote that same day. We signed the agreement, and they completed our roof installation in just two weeks. They also took care of the gable end siding, soffit, fascia, and installed all new gutters. We are extremely satisfied with the quick service and the final results. We even recommended them to our close friends, who also had their roof done. Highly recommend!

From the moment Maximus first showed up at our doorstep to the final tidying up of the work site, the professionalism was top-notch. The team at Hansen Family Roofers did a remarkable job of removing and reinstalling shingles and gutters. The crew's speed and efficiency were incredibly organized, they showed up promptly and managed to replace the shingles within a single day. Stanley and Randall, who were handling the gutters, did a fantastic job installing new ones along with downspouts. For anyone in Marlborough looking to get their roof repaired, we would highly recommend their services.

I discovered a minor leak following several heavy snowfalls. The first roofing service I reached out to insisted that my entire roof needed immediate replacement. Thankfully, I contacted another company after getting a recommendation from my father. They dispatched Stanley to conduct an inspection. Stanley found a flaw in the seal on the snow/rain diverter that spans the length of the roof. He promptly fixed this and reassured me that my roof was actually in good shape with approximately 10+ years of life remaining. This was a stark contrast to the assessment from the previous service. This company had also done a great job replacing my father's roof after a hail storm and he had recommended them to several other people. All feedback was positive with no reported problems or issues. It's reassuring to know that there are trustworthy roofing companies out there!

Stanley recently finished a repair task on our rooftop and chimney, and the result is impressive. He carried out the work with safety and expertise. He's lined up to start a fresh project next week for us, which involves the replacement of exterior trim and improving attic ventilation. We reached out to Stanley because he had previously done some excellent work on our siding and gutters. Stanley's pricing is consistently reasonable, his workmanship is of high quality, and he is always punctual. He keeps us in the loop at every stage, from providing the quote to the completion of the project, even offering progress photos. He uses top-grade materials and takes the time to explain the process and rationale behind each repair. We've been extremely pleased with his work so far and intend to continue utilizing his services for future projects. Give him a chance, and you won't regret it.

I had a wonderful experience with Kyle, Dustin, Stanley, and their team from Hansen Family Roofers when they did a complete roof replacement, including skylights and gutters, on a property in Marlborough. Each member of the team was extremely courteous, professional, and kind. Kyle and his crew went to the property for an inspection, provided quotes, and offered advice on color choices. When it was time to start the job, they efficiently completed the roofing work in just over a day. They also made sure to leave the property spotless, with only a few stray nails as evidence of their presence. A few days later, they returned to install the gutters, again demonstrating their professionalism and attention to detail. I was highly satisfied with the quality of their work and their professional attitude, not to mention how easy they were to work with. I'm truly grateful for their efforts, and I look forward to the opportunity to collaborate with them again in the future!

I'm really satisfied with how my situation was handled by Hansen Family Roofers. A tree crashed onto my home, causing quite a few punctures in my roof. The team was easy to engage with and very approachable. Unlike some other roofers who gave me quotes, they didn't try to push me into getting unnecessary work done. They efficiently replaced all the damaged shingles and busted wood on the affected slope of the roof. kyle was very straightforward and proposed a reasonable price for the task. His team was swift, did quality work, and didn't leave any mess on my lawn in Marlborough! They even placed timber between my driveway and their waste bin to prevent any scratching. For future roofing needs, they'll be my first call.

Initially, I sought the services of Hansen Family Roofers for a roof replacement. The roof was in a dire state due to negligence from the previous owner; it was triple shingled and showing signs of decay in some areas. Randall communicated what needed to be done in a highly professional manner during the quoting process. They managed to tear off the old roof and replace it in a single day, resulting in a significant improvement. Furthermore, I employed their services for roofing trim repair. The fascia was deteriorating in certain areas, a consequence of subpar shingling work by the previous roofers. Stanley and Maximus addressed this issue swiftly and efficiently. They were incredibly transparent about costs and the specifics of both tasks. I would highly recommend their services for any roofing needs.

I reached out to a reputable roofing company after reading mixed customer reviews. Despite some negative feedback, the majority of the reviews were positive and I had a relatively small task for them. The issue arose when I noticed water leaking through a hole in my roof during heavy rainfalls, a hole that was mistakenly drilled by a home theatre installation team. Water was trickling down from the ceiling speaker mount onto both the speaker and the floor. Stanley was the one who came to assess the damage and give me an estimate. He pinpointed the cause of the leak and showed it to me. I agreed to the estimated cost and within a few days, Kyle and Randall arrived to fix the hole. They completed the job quickly and efficiently, in and out in no time at all. Based on my experience with this roofing company, I wouldn't hesitate to recommend them. Although it hasn't rained since the repair, I am confident that the leak has been properly fixed thanks to their clear explanations and photographic evidence.

We reached out to Hansen Family Roofers for our roofing project because of some dry rot issues. An estimator was sent to our property in Marlborough for a detailed inspection. On the same day, we received a quote to carry out the necessary work. The project team got in touch with us and scheduled our project for a later date. Just before the start of the project, we were introduced to the crew, including Stanley, Maximus, and Randall. As the project progressed, we found the team to be highly responsive and professional. They offered excellent service quality and were always ready to answer any questions we had. We were extremely satisfied with their work and will undoubtedly turn to them for any future roofing, gutter, or solar projects.

We were satisfied with the cost and workmanship by this company. Gave us several options up front and no extras.

Jonathon provided some of the absolute best customer work I have ever received. They inspected and corrected the roof on our condo and he helped me get all of the info I needed to report a claim for insurance. He was patient and educated me a excellent deal, and he was super responsive and friendly as I tried to navigate the process. I was able to reach him via text or phone and he sincerely wanted to help me. I was so grateful I had access to someone so knowledgeable and helpful throughout this process, and I cannot recommend these people enough. Thank you, Jonathon!

Reliable, Straight to the point, Honest Company. I trust the job that is done by them and will continue to use them for all of my roofing referrals and needs. 2 Year roof certificates are WORTH ! I've seen a of money saved with them. Its not worth it to go with an unlicensed roofer, would you want an unlicensed doctor fixing your body? Then why would you have an unlicensed roofer repair your roof?