Logo of Hamshaw Lumber Co

Hamshaw Lumber Co

  • 68 New Athol Rd #2a, Orange, MA 01364
  • Residential Roofing
  • Licensed & Insured
  • Metal Roof
  • Asphalt Shingle Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Hamshaw Lumber Co”?

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Recommended Reviews

Overall Company Rating
Good 4.4
Out of 18 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Casey Patterson
Jun 13, 2025

People are so friendly. My only issue is the repair shop. I've been taking my mower in twice a year for 5 years. Last time it was almost the cost of the mower, despite Mike the Toro guy having serviced it in the fall. $120 to repair a $140 mower that's been repeatedly serviced at the same place for never more than $45 is wild. Won't be doing that again.

Jack Kim
May 25, 2025

To Owner:
I am 50 year resident of Athol. This is a highly needed store that is well stocked and generally well staffed. There are some genuinely good people. I am appreciative for all the assistance over the years. In the last 2-4 years, I have seen senior management, scream at me and other patrons at decibel level 90, making a scene. I don’t talk to my dog this way. After many years of patronage, I took a chance that they might still be open even though it was at least 20 to 30 minutes past their posted time. When driving by, I saw the door open and patrons coming and going. I politely approached the front desk and the middle-age manager, he screamed out the time which I cannot recall, but it was significantly after closing. In order to de-escalate a violent, caustic, decibel level 90 response where everyone in the entire store stopped what they were doing, I answered with a soft, “got it.” Turned and left. Based on the extreme violent, angry response, I sensed there was more going on than a simple “sorry we can’t. We just closed out the register. Please come back tomorrow.”
2 weeks later the a tall, highly knowledgeable long-time customer service gentleman, saw me walk in
from afar and started to approach, saw that I was the one who was yelled at by the senior manager, and he turned around and dismissed me by going somewhere else. I thought it was a fluke, but two weeks later, I went to go buy a major purchase there and he did the exact same thing. I never wanted to post this review because I think karma has a funny way of working things out. But then, in owning my own business, something similar happened to one of my longtime employees, and no matter how much money I spend on making a better company, it all comes down to that point of contact. Just wanted the owner to know, I understand, but you should, too.

Nick Taverna
Jan 21, 2025

I went in for the first time today just looking for a small simple piece of plank wood. They wind up letting me know that they have exactly what I need in there, scrap wood bin and gave it to me for free so I was really pleased with that. On the way out, I noticed a stack of pallets at the edge of their parking lot that looks like they were being discarded so I asked if they were getting rid of them and they said I could take as many as I wanted. Very good customer service experience.

Eric Quinlivan
Oct 3, 2023

This place has really really rude customer service. I asked if there was a catalog for pricing or if I should expect to see the lumber labeled and I was met by a really rude stare that lasted about for uncomfortable minutes. Followed by a rude sound, and then another coworker laughed and answered for them. I’ll never shop here again.

Miriam Bremer-Kamens
Aug 12, 2023

Customer service is great and they have a pretty good selection of products. The store is very small and has limited hours, but when you can find what you are looking for, it's great!

Jeff Bickford
Aug 5, 2023

I was surprised by how much this place had in stock. Being in Orange MA, there is very little in the way of big box hardware stores within 40 minutes in any direction. That's why I was happy to have found Hamshaw Lumber and find what I was looking for in stock there.

Erik Johnson
Jul 28, 2023

Typical small store hardware store.... great service, friendly staff... but a bit more expensive than the big places like Lowes... homedepot.... But that's to be expected when they don't move as much inventory. But the convince is nice and they also deliver for locals at a reasonable price.

Enrique Cintron
Feb 12, 2023

Every time I go to Hamshaw Lumber Ace a hardware, I always find what I'm looking for, and it's so convenient . The staff is on top of helping you before you can ask, always pleasant no matter if it's first thing Monday morning or last thing Friday night always ready to help you get what you need to finish your project in a timely manner best thing if they don't have it and if you really want and need it they will help you get it in a reasonable timely manner. They have a wonderful inventory with flyers and very helpful service personnel. As the old saying goes, you never know until you ask, you might be surprised.

Liz Elliott
Dec 22, 2022

Most the employees are friendly and helpful. I can almost always find everything I need and delivery is available which is helpful.

David Plante
Dec 3, 2022

They are home in. Ed by 5pm, but if you get there early, they have at least 1 of EVERYTHING. Reminds me of the old general stores.

Michele
Nov 19, 2022

Staff was very helpful, I had things to purchase for a new dryer (vent hose, outside louvered dryer vent, caulking supplies & the correct nails)
I will definitely shop here again for my hardware needs!!!

Kim Blast
Oct 5, 2022

They have just about everything you need with the best customer service. They are readily available to answer questions or get you what you need.

Josh Lord
Sep 24, 2022

Got keys made service was great always have what I'm looking for when I go and they answer any question you may have about something..

Stephen C
Sep 22, 2022

For the most part, good customer service, and usually have the item you need. Prices are pretty good, they sell good quality tools (except for their Collins axes lol). Their lumber prices have been beating the large local box store for some time now, so I'm definitely supporting local. Once and awhile you'll go there and everyone's grumpy, but still I'm pretty happy that I'm near this place.

River Journey
Sep 2, 2022

There is always more to discover at Hamshaw's (Orange) Ace Hardware and Lumber! I am always impressed with the variety of home and professional products available. Go in and discover for yourself the goods you need to work that project!

Layannie Haydon-Mayer
Apr 28, 2022

What a delightful store in orange. The moment l walked in l was asked if l needed any assistance.
A very helpful young man found me what l needed within minutes.
Great customer service.

Panos G
Apr 5, 2022

This is a local and gd 'ol fashioned "family owned" hardware store and lumber yard. If you live in the immediate Orange, Erving or Athol vicinity it can save you a trip to the "big box stores" (the big L or the big HD) which are quite a ride going either east to Leominster or further west on Rt2. The cost differential is negligible, easily recovered by NOT having to drive to these other stores AND the QUALITY of the lumber is MUCH better here, without having to go thru an ENTIRE lumber pile to find the "non-hockey stick" gems. Evrytime my wife or I have gone here, we have been given personalized (rather valet type service) in being helped to find the particulars of what we sought, whether it was just lumber, sheet goods (like plywood, various grades to even PT or marine grades, which are IN STOCK!) or just hardware inside the store. To make a note of when i was looking for flashing for a rather odd sized roof sealing project, the clerk helping me was more than willing to take me to the warehouse and we took time to individually select the bulk rolls to make sure i was getting EXCATLY what i needed without the waste. Very positive experiences here , all in the last 2 years ! Reccomend this store as your LOCAL "go-to"! Would you rather spend your time on Route 2 driving to the bigger stores (try to get the TYPE and level of service offered here, over there!?) to save a few bucks or be on the job getting the project completed!?

Becky Fiandaca
Apr 23, 2021

I got paint and they fixed the screen for my door! Good job! They are kind and knowledgeable! I always go back!

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  • 68 New Athol Rd #2a, Orange, MA 01364
  • Residential Roofing
  • Licensed & Insured
  • Metal Roof
  • Asphalt Shingle Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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