- Decatur
- Commercial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
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DO NOT RECOMMEND — BEWARE OF DISHONEST BUSINESS PRACTICES
We had an extremely disappointing and frustrating experience with this roofing company. The owner accepted a payment of $1,125 from us for work that was never completed and has yet to return the money, despite multiple promises and follow-ups. What’s worse, communication has been completely cut off — he no longer answers messages and has even blocked my husband on Facebook.
We trusted this company, especially as a veteran household, and feel deeply taken advantage of. It’s disheartening to see someone operate a business in this way, especially when veterans are involved.
I strongly urge others to proceed with caution and consider other reputable companies. Unfortunately, our experience was marked by broken promises, poor communication, and lost money.
Be very careful before you hire this company. I had a roof installed earlier this month, and Kevin was responsible for the project. He contracted out the project and never paid the crew. The crew knocked on my door, demanding that Kevin pay them or they would put a lien on my house. Till this day, the crew has not been paid.
Secondly, I paid Kevin a deposit to install an irrigation system. Because the weather was bad and timelines were not met, we agreed to reimburse my full deposit and cancel the project. I have yet to receive my deposit back.
This is bad business, and I hope nobody has to go through this.
Very very very disappointed with the service from Kevin, and this company. You would assume when Kevin recommends himself and company for a job, you would get better results. After messaging in regards to my parents home, he contacted them the day after stating he would be by that afternoon to come get photos and an estimate, then never showed. No contact or anything to reschedule or even say he wouldn't show up. Reached out and initially didn't even remember calling saying it wasn't him. He finally remembered, and apologized stating that he was 'so slammed' with other projects. Immediately after we got a call from Devan (i think that's his name), and he promised to come out and correct the situation. He did show up and get estimate details, and then Kevin also showed up, which my parents were not impressed by him, but hoped Devan would continue to work with them. They stated they would send an estimate over...they have yet to send anything and this has been at least 2 weeks now. So i guess unless youre a big, profitable, project they dont appreciate your business, or their own word.
- Decatur
- Commercial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated