- 1713 Marion-Mt Gilead Rd, Marion, OH 43302
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Habitat for Humanity ReStore - Marion, Ohio”?
Customer feedback is mixed, with both positive and negative experiences highlighted. Many reviewers appreciate the helpful and knowledgeable staff, as well as the variety of items available at reasonable prices. However, several customers expressed frustration with the return policy, inconsistencies in pricing, and some challenges with communication, particularly regarding delivery and item availability. While the store is praised for its community service and unique finds, the negative reviews signal significant room for improvement in customer service and clarity of policies.
What Users Like The Most
- Everyone is very helpful and knowledgeable about the items they have in store.
- Friendly and well organized store. I found a dresser for closet remodel at a very fair price.
- We will always donate household items here from now on! Thoroughly impressed.
- The staff is really friendly, and the prices are unbeatable.
- Love going here! Never know what you will find.
What Users Like The Least
- Refunds were store credit only; it wasn't posted at the checkout.
- They take free donated items and ask new price for them.
- I had to drive somewhere to put cash on a card for a purchase.
- The staff was condescending when I asked about the return policy.
- Some items are priced higher than what you can get in-store.
Recommended Reviews
My initial shopping experience was fine. Not 5 stars but nothing to complain about. I purchased a door thinking it looked like an exterior door, turned out it was an interior door. I brought it back for a refund once I had noticed but the staff had informed me that refunds were store credit only. I asked where that was posted at the checkout because it was not on the receipt, one condescending staff member pointed out that it was at the end of the counter facing into the store not at the register or facing the person checking out. They informed me there was no manager or high up person to assist me and I would have to bring the door back if I wanted to speak to someone else.
Would not recommend this restore but the Delaware one is very nice!
Place use to be nice to go to for items went in atleast once or twice a week now they take free donated items and ask new price for them look stuff up when you go in and sometimes it's more than what you can get it for in store
I actually was not at habitat I was at lucky charm the casino Center Casino place but I really do love to Habitat for Humanity I love that place it's a good idea for everybody it's a good way to redo homes trailers Apartments condos that's a wonderful place and great prices
- 1713 Marion-Mt Gilead Rd, Marion, OH 43302
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured