Gutter Masters of New England
- 100 Bellows St STE 4, Warwick, RI 02888
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
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We partnered with Jay to install copper gutter guards at our historic home. As with most historic homes, exterior work can be tricky. Since our existing copper gutters were installed with hangers, Jay came up with a creative solution to install the copper gutter guards. This involved extensive handiwork to carve out tiny channels to accommodate the hangers. The end result was beautiful. Jay and his team were friendly and on time. Thank you, Jay!
We had Jay from Gutter Masters of New England install gutters on our new home. He was very professional, and had great communication with us throughout the process. He showed up on his off day while he was in the area to take quick measurements, and showed up and finished the job the next day. Doing so displayed true professionalism and care for his customers. All issues we had before installation have disappeared. We appreciate and highly recommend Gutter Masters of New England
We deeply regret hiring Gutter Masters to work on our home. After TWO YEARS of working in short, sporadic bursts on our home, our contract signed in 2021 is still incomplete and they have caused AT LEAST $30,000 in damage to our home, which was in excellent condition. You can see the water damage in the photos and you can see the damage they caused and the problems with their work in those photos too.
Now they’ve had their lawyer send us a letter stating that they intend to sever our contract and asking that we sign a non-disclosure agreement. They’ve left us to cope with the financially devastating effects of their actions, and they have the audacity to ask us not to say anything.
They did not take the necessary precautionary measures while replacing our roof, allowing a thunderstorm to flood one of our rooms.
When they did show up to work, it would only be for a couple hours here, a couple hours there. When they didn’t, there would be some kind of unlikely catastrophe to explain why we were getting blown off: a crisis with another client (in retrospect, this one makes sense now), workers quitting (or disappearing), flat tires, delays when “crossing the border” for whatever reason… you name it.
This is the state they left our house in: a leaking roof, missing siding, no counter-flashing, no safety rails or banisters on the roof, unfinished walls with gaps and cracks, missing trim, disassembled and damaged built ins, damaged base board heaters, a broken Nest thermometer, damaged paint in adjacent rooms--adjacent rooms for gods sake—and garbage (including broken nails, scraps of sharp copper, insulation, empty plastic containers) strewn across our lawn. Oh, and icing on the cake: misaligned aluminum downspouts despite having paid for copper.
We wish we had never hired them. We wish we had never met them.
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- 100 Bellows St STE 4, Warwick, RI 02888
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
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