Logo of Granite State Glass

Granite State Glass

  • 580 Tenney Mountain Hwy, Plymouth, NH 03264
  • Industrial Roofing
  • Financing Available
  • Slate Roof
  • Green Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Granite State Glass, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Located at 580 Tenney Mountain Hwy in Plymouth, New Hampshire, we offer a comprehensive range of services, including roof installation, waterproofing, gutter repair, and specialized green roofing solutions. Our well-coordinated team is equipped to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. We understand the importance of delivering durable, high-quality results that provide long-term value. Our commitment to organization and consistency allows us to tackle a variety of tasks, from flat roofing to soffit and fascia services. With a focus on reliability, we strive to transform challenging experiences into seamless solutions for our clients. Whether you need a roof leak repaired or custom bathroom windows installed, we are dedicated to executing every project with precision and care.

What people say about “Granite State Glass”?

The customer feedback for Granite State Glass is overwhelmingly positive, highlighting exceptional customer service and professionalism from both the staff and installation crew. Many reviewers praised the quick response times and the thoroughness of the work, particularly in urgent situations. Communication appears to be a strong point, with customers appreciating the detailed explanations and follow-through on projects. However, there are a couple of significant complaints regarding missed appointments and unresponsiveness, which detract from the overall satisfaction.

What Users Like The Most

  • Incredible customer service. They explained the process in great detail and followed through with great work.
  • Made an otherwise emergency as painless as can be.
  • Their work saved us buying a new patio door system; We are delighted.
  • They truly put the customer first in 'customer service'!
  • Very helpful, professional, and timely.

What Users Like The Least

  • He never showed up and never called. I waited until 930 and was late for work.
  • A week later still NO CALL!! I guess they don’t need the business!
  • He told us we didn't have enough information for him to come up with ANYTHING.

Recommended Reviews

Overall Company Rating
Good 4.3
Out of 12 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Jessica Wornica
Feb 26, 2024

We just had a new sliding door put in and I have only good things to say about the installation crew- their professionalism and courtesy. Highly recommend!

Christian Maine
Feb 21, 2024

Can't say enough about Diana and Granite State Glass! Incredible customer service. I had a stone hit my windshield and not only did they fix it, but they explained the process in great detail and followed through with great work. Highly recommend their services!

Federal House Inn
Sep 9, 2023

Had a glass door shattered on a busy Saturday morning. Keegan not only fixed it but stayed an extra twenty minutes late to do so. Highly recommend Granite State Glass for fixing my door right away. Made an otherwise emergency as painless as can be. Highly recommended for quick, professional, and most of all honest service.

Zac Stoppe
Oct 17, 2022

Had 2 windshield crack with 6 months of each other (2 different cars). They handled everything with the insurance companies and it was a smooth, easy process. They were able to recalibrate the safety systems of both cars and the work looks great

Hopefully I don't break any more anto glass any time soon, but if I do there the ones I'll go back to to fix it.

J L S
Sep 29, 2022

The Granite State Glass team in Plymouth NH is a first class outfit, from cordial and efficient receptionists, Diana and Sammy, to folks who measure for the job, and, of course---the Installers, Jeff and Robbie. They replaced two clouded, large thermopane panels and rebuilt a 45 year old 4-panel Arcadia patio door (@ Tripplewood in Campton) with new weatherstripping and repaired the rollers and track. They even washed the two old panels before leaving. Hard to beat this anytime. Their work saved us buying a new patio door system; We are delighted.

Lance Manion
Aug 17, 2022

I gave these folks 5 ⭐ because the ratings don't go higher! From knowledgeable, efficient phone reps to dynamic glass techs - they truly put the customer first in 'customer service'!

Lisa Hackett
May 17, 2022

Plymouth location has great, efficient staff. They offer a multitude of services. Estimates are done in a timely manner. Follow through is quick and thorough.

Byron O'Donnell
Jan 29, 2022

Ordered a new window for my home. The crew that came to install was very professional, did a meticulous job with the installation, and did a great job cleaning up when the job was complete. Couldn't be happier!

Ryan Novak-Smith
Oct 8, 2021

Called them when we shattered the glass in our bus door during a climbing trip. They were very eager and willing to take on the job! Custom cut a piece of glass and took care of full break down/re assembly of the door, to include all the miscellaneous fittings on it. Very helpful, professional, and timely. Can't recommend enough!

Edward Bussiere
Oct 4, 2021

Made an appointment with Brett to come and give me an estimate and do a repair. I told him I had to be at work at 930 in the morning. I waited for two weeks. He never showed up and never called. I waited until 930 and was late for work. When I called the office. I was told that they would try and fit me in the schedule and they would let me know. A week later still NO CALL!! I guess they don’t need the business! Very unprofessional

Mario
Mar 10, 2020

My wife and I were looking for windows for our new three season room. Our contractor suggested going to Granite Glass in Plymouth and speaking to Brett. We were greeted by Brett as we walked into their office in Plymouth. He asked us what window we wanted and how many. We weren't sure which windows were even available never mind the model. We told him the overall dimensions of the new room (12'x26'), and that we wanted sliding windows about 5 feet in height and as many as we could fit within the dimensions given. He told us we didn't have enough information for him to come up with ANYTHING AT ALL to show us and that we should go talk to our contractor about how things are built. The women behind the desks chuckled. I then asked to at least look at a sliding window, since I didn't see any on their show room floor (which had 4 double hung windows). He pointed at one of the mini double hung windows and told me " just imagine this window... but sideways.." I didn't find this funny but apparently the two women behind the desk did as they snickered again while looking at my wife and I. He then told me that he just got back from a site visit and he has another one to go to, so, sorry he couldn't do anything to help us. And that's exactly what he did.. absolutely nothing to help.

I would not recommend going to the Plymouth office for any sort of help. They will literally laugh you out of their shop.

Just to put things in perspective, I had the same exact conversation as I did with Brett, with a guy from Marvin Windows at the Home Show. With just the dimensions, and a short description of what look we were going for, he was able to sketch up a schematic right there for us. We received an e-mail the very next day with a quote including the sketch and model numbers for the windows. I ran the design by my contractor and what do you know, IT WORKS PERFECTLY.

Jerry Beck
Sep 12, 2017

Brett & Matt just finished replacing several of our 30 year old windows. One was a Velux sky lite on a metal roof. Excellent job, creative solution, very professional (and friendly!). They went the extra mile by cleaning up some stuff that was not part of the job. They definitely earned any future glass business I might have.

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  • 580 Tenney Mountain Hwy, Plymouth, NH 03264
  • Industrial Roofing
  • Financing Available
  • Slate Roof
  • Green Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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