- 2705 Dougherty Ferry Rd Ste 103, Ballwin, MO 63021
- Commercial Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
About the Business
What people say about “Gorilla Roofing Ballwin”?
Overall, customer feedback is very positive regarding Gorilla Roofing, with many praising their exceptional customer service and communication. Numerous reviews highlight the company's professionalism and the seamless process they offer in dealing with insurance claims. Customers appreciate the proactive approach taken by the team to ensure quality workmanship and transparency throughout the project. However, there is a significant negative review that raises concerns about miscommunication and unmet expectations regarding service coverage, which slightly dampens the overall perception.
What Users Like The Most
- I would highly recommend working with Gorilla Roofing!
- High quality experience from start to finish.
- I couldn’t be more impressed with the transparency in communication that we’ve received.
- They will always go the extra mile to take care of their customers.
- If ever a need for my roof to be fixed, Gorilla Roofing will be my go to.
What Users Like The Least
- We got bait and switched.
- They straight said they never said that after we consistently asked.
- Came down to an excuse of miscommunication.
Recommended Reviews
Our home was extensively damaged on March 14, 2025 by large hail. My wife and I called Gorilla Roofing and they immediately came out to assess the damage. Dalton Kotz, project manager at Gorilla Roofing, was very thorough. We found out that we needed a new roof, new siding, facia, gutters, downspouts and windows. Since we are not familiar with the process of dealing with our homeowners insurance, Dalton worked with our adjuster and made this process very easy. The crew was highly professional and very accommodating. I would highly recommend working with Gorilla Roofing!
High quality experience from start to finish. Great workmanship. Chris Hanley took charge of everything and worked directly with my insurance company to get the work completed quickly and smoothly. Great team!
I couldn’t be more impressed with the transparency in communication that we’ve received. They were even fun to work with! BONUS!!
- 2705 Dougherty Ferry Rd Ste 103, Ballwin, MO 63021
- Commercial Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Warranties Offered
- Metal Roof