- 22211 S Ellsworth Rd, Queen Creek, AZ 85142
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Slate Roof
- Flat Roof
About the Business
What people say about “Good Times Plumbing & Restoration”?
Customer reviews for Good Times Plumbing and Restoration are overwhelmingly positive, highlighting exceptional customer service, effective communication, and prompt delivery of services. Many customers praised the team's professionalism and their ability to address plumbing and restoration issues efficiently, often in emergency situations. Several reviewers noted their satisfaction with the clear communication throughout the process and the quality of work delivered. However, a few customers expressed concerns about inconsistent pricing and service quality over different visits, suggesting room for improvement in these areas.
What Users Like The Most
- They were knowledgeable and efficient! I would recommend them to anyone and everyone!
- Communication was AMAZING. Their process for handling things just made everything so easy.
- So happy I reached out to Good Times to take care of my house. The process was easy and their team was outstanding.
- Exceptional plumbing service! Their team displayed unmatched professionalism and expertise.
- They showed same day and really helped me out in a pinch. Very friendly and professional staff.
What Users Like The Least
- The price for the same service doubled in the matter of 5 months.
- The leak that they supposedly fixed happened again one week after the plumber came out.
- Had one good experience with them and one bad. I find it strange that I’m having the same issue.
- The second time we have used them for our restoration needs and once again they did an incredible job!
Recommended Reviews
I had such a great experience with Good Times Plumbing and Restoration! They were knowledgeable and efficient! I would recommend them to anyone and everyone!
Had one good experience with them and one bad. The first time was a pretty average experience with good pricing.
The second time they came out the price for the same service doubled in the matter of 5 months.
They said it was because of new software that they are using. I am a small business owner myself, and I can confidently say that new software pricing does not justify doubling of prices.
The leak that they supposedly fixed happened again one week after the plumber came out, I understand that these things are unpredictable; but I find it strange that I’m having the same issue in such a short amount of time.
Also they tried to sell me on things that didn’t even make sense when I had already told them we were on a tight budget. They just said I should have the toilet completely reinstalled even though it’s on the other side of the house from the leak we are having. Even the plumber said it didn’t make sense but we should just get it done just in case.
Our experience with Good Times Plumbing and Restoration was remarkable. A water line broke in our 2nd level laundry room, causing signicant water damage upstairs and downstairs. And of course, this all happened on a Sunday afternoon. After shutting off the water main, I contacted Good Times (Hunter) who dispatched a plumber (Cody S). Cody identified the source and fixed the broken line, getting our water back on. Shortly thereafter, Hunter arrived to begin damage assessment, including taking readings throughout the affected areas. A couple of days later, their team arrived to begin the demolition and dry-out work. As the process unfolded, it became crystal clear that they had done this kind of work before and knew what they were doing. When we witnessed the water streaming from our laundry room into other parts of the house, we were devastated. However, once Hunter began his assessment and explained the process ahead of us, our anxiety turned to calm. EVERYONE that we met from Good Times was knowledgeable, professional, friendly, and just made for a totally positive experience. Thanks to Hunter, Cody S., Michael, Seth, Devin, Garrett and Jared. I appreciate each of you! You are the best at what you do!!!
- 22211 S Ellsworth Rd, Queen Creek, AZ 85142
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Slate Roof
- Flat Roof