Good Shepherd Roofing

GSR was very prompt in responding to my request for an estimate for roof replacement. Jordan Harris arrived in a few hours, inspected the roof, and provided an estimate that same day. The roof was replaced in about a week. I am impressed by the professionalism and responsiveness with which they answered my questions. I would highly recommend GSR to anyone who is looking for roof repairs or replacement.

I was very impressed. Jordon came out to inspect my roof and found a couple of places that needed some attention. He took care of them on the spot. I would recommend them for any roofing or projects. I will definitely call them for my next project. Thank you so much.

If I could give zero stars, I would.
Over a six-month period, Good Shepherd came to my home at least eight times to try to fix recurring problems with the gutters they installed:

* Improperly installed drip edge (multiple times)
* Gutters not draining; leaking against fascia
* Gutters frequently overflowing
* Gutters visibly scratched and dented
* Gutters installed crooked; shingles not re-aligned correctly

They replaced the front gutter three times, and it's still not functioning properly. As I write this, it's raining … and water is gushing over the edge. That never happened with my old system. I’m now forced to hire a reputable installer to start over.

Despite repeated assurances, the manager never came to assess the work himself … only sent different crew members, none of whom resolved the issues. That kind of hands-off leadership speaks volumes.

I gave them every opportunity to make this right. They didn’t.

I'm leaving this review as a warning: This company cost me time, money, and months of stress. Choose wisely.

Jordan he is very Honest person his crew done a great job. I will call the Good Sherard Roofing company out to the other work for me

I love the work Good Shepherd did on my roof. They fixed a roof leak that has been leaking for a while, and another roofer couldn’t get to the root cause of my roof leak. But Good Shepherd came and solved my roof leak problems. I would highly recommend this company. Everyone is so nice and very helpful. Connor is a sweetheart as well as Tracy who’s their receptionist and Dustin Taylor the manager of the company. I love this team. They work together to make sure you get the best repairs to your roof. And I’m very happy because we no longer have a roof leak

I was very pleased with the professionalism and quick responsiveness to any questions that I had. They did an excellent job on my roof replacement, and I really appreciated that their quote did not require me to have to pay anything out of pocket and the funds that I received from my insurance company covered the cost of my roof replacement. I highly recommend this company!

I've had a great experience with Good Shepherd Roofing. They were able to fit me in same day for a repair. I know that can't always happen but greatly appreciated. I was met with Professionalism, enthusiasm, and knowledge. Highly recommend!

Jordan Harris from Good Shepherd did an excellent job replacing a few shingles that blew off my roof. He came out quickly and was extremely professional. If you need any type of roof repair I HIGHLY recommend Good Shepherd Roofing. This has been an ongoing problem with my roof and he took the time to do the job right. I have hired handymen in the past to work on this trouble spot but what I really needed was Jordan's roof expertise to correctly fix them problem for good.
Jordan is the BEST!!!!! I would give more than 5 stars if I could!!

I called to get a roof inspection to investigate a leak. Jordan was able to come out the same day to give the inspection. He was able to find the issue. He came back the following day to complete the repairs all within 24 hours. Very much appreciate the swiftness to get the repair complete and the kindness that was provided throughout!

Good Shepherd provided me with a quote for a home I was in Due Diligence for that needed a new roof. We ended up backing out of the house for other reasons but Good Shepherd was so professional and responsive. Also their quote was the most reasonable and thorough. If I could have used this company I 100% would. I will be using them for all my future roofing needs!

Amazing!!! Came out the same day that I called and were incredibly nice and helpful. They did such a thorough inspection of my roof and let me know exactly what needed to be done. They repaired my roof the same day and sent me photos of the pre and post inspection! I honestly have not had this kind of service before. I will most definitely use them in the future and I recommend them for anyone needing roofing services. Thanks so much Good Shepherd.

I had some Gutters that were installed by the builder and of course the builder cut corners, unfortunately builders warranty was expired so I had to find someone to fix. Good Shepherd exceeded my expectations for not only the cost but actually getting the job done when they said they would . I would definitely hire them again.

Good Shepherd Roofing is very Reliable,they do a great job installing our new roof.I will definitely will recommend them to any one for roof replacement .i will use them again for future projects .keep up the excellent service you provide to your customers. Thank you Dustin,Tracy, Mario and team

They provided me with a quote with 48 hours of my request. The price they gave me, was the price at completion, which was able to be done within 2 weeks of my initial phone call. They did a great job. The roof looks good. They were professional and polite. I would use them again.

Business conducted as it should be.

Submitted a request for GSR Free Roof Inspection on 20250318 via their website. Dustin called shortly afterward to gather any add'l information not already submitted as well as the preference for scheduling. He scheduled a team to evaluate the roof the following morning (20250319), which was best for us. Connor phoned in the late morning (20250319) stating they were about 15-20 minutes away and whether this timing was good to perform the inspection. Connor and Jordan arrived, again asked a few questions, got a sense of what our expectations and concerns were, and then got to work. After the inspection, they presented what they had found, which were relatively minor issues such as popped nail heads, some corrosion around an exhaust vent, a penetration boot that showed some wear, and a piece of bent siding on our shed roof. Connor had some photos to back up what was verbally communicated. I asked what it would cost to correct these minor issues and when it could be handled. Connor stated, that given the number and severity of the issues, there would be no charge and he and Jordan could have it done in short order. I again offered to pay GSR for the work, which was declined. Connor and Jordan corrected the nail pops in the shingled area and around one of the vent boots, covered a few others with weather sealant, and corrected the small bent piece of siding.

We were not only surprised but very thankful these gentlemen and GSR visited. They will be the first organization we contact should we need roofing services, either repairs or a replacement.

TYVM, Dustin, Connor, and Jordan.

WOW! Incredible !!! Honesty and Integrity are hard to find these days, but they have both. Inspected my roof and it is very minor problem that I was shown what to do myself and save money.

It took me 20mins as a DYI.

Good Shepherd is my number-one choice for all of my roofing repairs! Easy to work with and always quick on response times.

AWESOME!! I wish we had contacted them initially. We had been caught in a world wind of insurance and roofers who were not fully transparent. I reached out to Good Shepherd and spoke to Tracy. She was friendly, effective and did everything she said she would do. Dustin came out and handled every issue we had plus some and was done in less than 30 minutes! Literally a God send! THANK YALL! We are truly grateful!

I've trusted this company with multiple projects and will gladly do so in the future! The service is prompt, professional, and fairly priced. I cannot recommend them enough!

Wonderful customer care and service! Knowledgeable answered all my questions. I had an estimate with 3 hrs of calling. Estimate was very reasonable. I was very pleased! Highly recommend!

Connor and Dustin came out to my home because I needed help with an old TV satellite and treated me like family. They were able to set me up with a solution personalized to my family’s situation and took care of my issue with diligence, professionalism, and beyond exceptional customer service. I was scheduled by Tracy who was kind, considerate, and of the utmost helpfulness. I will be using Good Shepherd for any and all future roofing needs and highly recommend you do the same. They’re smart, talented, polite, and a joy to talk to. Thank you all for personifying your business and being a Good Shepherd to me and my family.

We were very pleased with the work that Good Shepherd did on our roof/chimney. They were easy to deal with and wanted to please us. Their workman was mannerly, diligent and did beautiful work. We would highly recommend Good Shepherd to anyone needing work on their roof.

You can have faith in Good Shepherd Roofing. They are honest, friendly and cares about people. Dustin and his team doesn’t take advantage of you. I am thankful for the help that I needed.

Good Shepherd Roofing did a fantastic job on our roof. We are very pleased and would highly recommend them to anyone looking for a new roof or repair.

Our roof started leaking last night and they came out and fixed the problem right then. The repair techs were amazing and I can’t say enough good things about them. Would use this company again and again. Dustin and Mario would just amazing . Thank you for your great service!!!!!!

We had a great experience with the company. Got a quote quickly with a detailed explanation of the work. We also get the project completed in a timely manner. The pricing was very competitive, so that made it easier. I have already recommended the company to my family, friends, and clients.

I've owned my house for 4 years and had multiple roofers/contractors/inspectors all tell me different things. Finally after one roofer arranged to come do a repair and then never showed, I called Good Shepherd and Dustin came out the next morning to inspect. Not only did he do the repair on the spot, but he was very honest about issues with my roof and what I may need to have done moving forward. So happy I found Good Shepherd and I will be trusting them with any roof repair/replacement in the future.

From start to finish this was a great experience. Dustin really knows how to navigate insurance claims. He was prompt, took really great pictures of the damage and stayed with the project until it was finished. I highly recommend Good Shepherd Roofing. All of my calls and questions were answered quickly and the whole team was never out of reach. If you need a roof get the best. Call Good Shepherd.

Dustin and his crew did a excellent job, in and out in 12 hours, super fast process… new roof in days once approved

Roger did a fanatic job on pressure washing our driveway and sidewalks. Good Shepherd Roofing llc is very reliable and excellent customer!! Thank you Dustin for great service again.

Good Shepherd replaced our entire roof because we had so many leaks and they did such a great job. I worked with Dustin, he was awesome and very helpful throughout the process! I would highly recommend and will use them again!!!

I'm very pleased with the work done by the Good Shepherd's team. My house required a new roof since it was 20+ years old. I contacted this company based on the good reviews I saw on the internet.
Mario made the process very fast and easy. The work was done in just one day without any issues. Excellent communication, fast response and punctuality.
We had some storms in my area right after the roof was replaced, and so far so good.

Just like their company name, the services rendered were exceptional from one end to the other.
Folks at Good Shepherd were flexible in many ways and the roofing project was done on time.

Very fast and professional service. The roof on my moms house was old and some singles fell off after a strong storm. Needless to say the roof looks brand new! Couldent be happier with the service

Great team, they are always there to help and see you through the whole process. Would definitely recommend to family and friends

Needed a roof mounted replacement cap for my dryer vent as the old one that was made of plastic disintegrated after 20-years. I researched the item and purchased a new metal cap with damper that wouldn't "trap" lint and keep out insects and bugs. After the item arrived I felt I could do the job myself but after getting on the ladder and attempting to hoist my 72 year old body up on the steep incline, I came to my senses and put the ladder back. Reached out over a couple of days to 3-companies to get someone out to come do the work. One replied the project wasn't in their scope of work and the other two never returned my call. Asking around, I was given the name of Good Shepherd Roofing in Dacula, GA. In short order I had an appointment made and scheduled to get the job done. At the appointed window of time (11:00 - 12:00 AM) the worker arrived at 11:30. Friendly and polite young man who went right to work. Within about 30-minutes, he had removed the old cap and installed the new one, caulked under it then nailed it in place. He then caulked around the cap to seal it to prevent any moisture or rain to leak through roof and/or the vent. Luckily I had some left over shingles from when I had my roof replaced about 10-years ago and using one, he was able to finish the repair. Other than myself knowing the vent was replaced, it is not noticeable and the new cap and work blends in well with the rest of the roof. It's hard at times in today's world to find people that deliver on their advertised services so it's refreshing when you get a professional who takes pride in what they do. Wouldn't hesitate to recommend Good Shepherd Roofing to anyone needing a repair or perhaps a whole new roof!

I haven’t actually inspected their work because it’s on my barn roof but dealing with this company is tough. Make sure you talk with the same person all the time or you will get different stories. It took me 4 weeks to get 3 skylights replaced on my barn roof and that was 2 weeks more than it should have been but when the job was done, it looks like
It was done right, we’ll see when the next hard rain comes.

When State Farm denied my roof replacement claim, I proceeded with doing my due diligence to find a reputable licensed, bonded and insured roofing company. Good Shepherd responded immediately with sending an inspector, Dustin, who sent me a very reasonable estimate. The project was completed in one day! I received a completion letter with a photo report of the completed job. Payment of the deposit and final payment are extremely easy through their on-line QuickBooks options. Shout out to Tracy for her prompt, professional completion letter and photo report.

Great company, great product and very competitive pricing. Dustin and Mario were great I definitely recommend this company for any roofing or gutter needs.

Dustin was absolutely amazing, the best customer service I've seen, came out in a timely manner and addressed my concerns the same day. HIGHLY recommend!

Responsive, prompt and courteous. We noticed a leak in our roof with bad storms in the forecast. Good Sheppard was able to send someone the same day to diagnose and repair the issue (cracked boot) before the rain could do any more damage. I highly recommend giving them a call for any roofing needs.

Good work love my new roof the roofing crew
Were awesome from start to finish the job was great love Good Shepard they are the best I highly recommend them

Good Shepherd Roofing recently replace the roof on my house, and I had an excellent experience. The free inspection from Dustin was honest and transparent. Mario and crew were professional and courteous, and they worked tirelessly to get the job done quickly and efficiently. Tracy answers all my questions during the entire process. I couldn't be more pleased with the results. If you're looking for a reliable, trustworthy roofing company, I would highly recommend Good Shepherd Roofing.