Golden Gutters, Roofing & Siding

Germano came and worked for us twice in the last year. The first time, he replaced a few gutters that were worn down, and added gutters to areas that did not have any. Him and his team came back a second time to put gutters on an addition that was completed after their initial visit. Both times, they were prompt, professional, and communicated exceptionally well. They were thoughtful in their vision, and explained what they thought was the best aesthetic look for some challenging areas. Their pricing was competitive compared to other estimates I got, and their work was completed exactly when they said it would be done. Germano was also very sweet with our energetic dog! This is the only company I will need to call in the future, and would recommend them to any of my friends and family.

The guys were in time, courteous and helpful. I give them four star as I will come back to update once it rains next time to see if the gutter problems being resolved.

This company did an excellent job on my commercial building in New Bedford. I would use them again and heartily recommend them .

Thanks for helping me with my gutter repair and you did a great job. I will definitely recommend you to my friends

It was a pleasure working with the Golden Gutter team. The quality of their work is excellent, and their pricing is very reasonable. Highly recommended!

We recently had our gutters replaced by Golden Gutters and are extremely pleased with the results. Germano and his work crew are terrific! We highly recommend this Company, as they are reliable, punctual and professional providing a top-notch service to each Customer. Golden Gutters just returned to our home again , at our request, to install gutters on our garden shed, which was an after-thought. Again, we are extremely satisfied and thoroughly impressed with the work that was done. Golden Gutters is the very best at what they do!

I do a lot of work with them and they are always extremely professional and provide a great product at a great price.

Germano was outstanding from estimates to execution. Once again GG did a perfect job. 375’ of 6” copper gutter and downspouts (flawless)
Great communication and clean up was great as well. I highly recommend GG if you need a reliable and professional gutter company. This is not the first time using them and will certainly not be the last !!
Thank you !!!!

first class crew did a fast and good job.
I would recommend Golden gutters to anyone needing work on the house.

Thank you for the work provided, a sensational company, I highly recommend it. I had a great experience working with them, quality, speed and good service ✅✅

Reached out to this company for a quote on gutters. They told us one price over the phone. When they showed up, it was suddenly another price. I understand things change. Based on that, we held off on doing anything. They came and did the work anyways without my consent. Now they are demanding payment for a job that we weren’t ready to do because of cost. I will add that the cost was far more than we were quoted on the phone. Work with them at your peril.

Golden Gutters had done many gutter projects for us, we've been happy with the quality of work, communication & pricing.

I couldn’t be happier with the gutter service I received! The quality of the product exceeded my expectations, and it’s clear that they prioritize using top-notch materials. Communication was excellent from start to finish (Germano is the man!)—they kept me informed every step of the way, which made the entire process smooth and stress-free. The team was not only professional but also incredibly friendly, making it a pleasure to work with them.

Their response time was outstanding; they were quick to answer any questions and address my needs without delay. Overall, I’m beyond impressed with their commitment to customer satisfaction. I give them a solid 5 out of 5 and very highly recommend their services to anyone in need!

They did a commercial project for our company and we are very satisfied with the workmanship, communication and cleanliness. HIGHLY recommend their services

I can't rate them on their work, because they never came out for their appointment, that they set for Xmas Eve. I was perfectly okay with scheduling on a different day, but they assured me that that the 24th was fine. An hour past their appointment window that they set, and I never received a call or text. I called the office three times and left a voicemail, to no avail. This company is not professional, and they're unresponsive. Call any of the other dozen gutter cleaners in the area, they will answer their phones at least. Disappointed in the "service" I never received.

I had Golden Gutters replace all the gutters on my house this Fall. After agreeing to a very reasonable quote, they were ready to install quite quickly, but were easy to work with as I had to wait until my roof was replaced first. They were flexible and once my roof was done, they were able to come out right away. My whole house and garage were done in basically one day; the work looked good, and the gutters look good. I am very happy with the company, their work, and their customer service. I will use them for all my future gutter needs.

Thank you so much for coming right away. I was very nervous about that gutter. You have great people that work for you. Thank you so much

Loved working with these folks ! Professional, timely ,knowledgeable above and beyond !!I highly recommend them . They listened to my concerns and addressed everyone !I'm extremely happy found them ☺️

Price was very good, doubt anyone would beat them. The gutters were installed 6 areas as requested in less then 2.5hrs.

Germano and his team were on time and communicated well throughout the project. The pricing was reasonable, and when a change request I approved and paid for wasn’t necessary, they refunded that portion. I would hire them again.

I quoted 5 companies for a new gutter installation job, this company was the absolute best with the quoting process, being timely, communication and pricing.

The gutters they installed look and work great!

Golden Gutter was an absolute pleasure to work with and I will most certainely be calling them again when i need gutter, roofing or siding work.

Fantastic work Golden Gutter, you folks run a sharp buisness! =)

Impressed with the work done by Golden, the face of my house, the punctuality, the good service and the good quality service, improved the market's appearance, I am very satisfied with the work that was done by this company, I definitely recommend it!!

We were in the midst of a siding project when we learned that we needed to replace one gutter and modify two others. Our regular gutter company was unavailable to help on such short notice (summer is peak gutter installation season), so we tried Golden Gutter & Construction on the recommendation of our siding project manager.

From the start, it was not a good experience. Rovin came to assess the house for needed work (measuring, etc.) and was supposed to have given my husband an estimate. He did not leave an estimate, so we had no idea what the service would cost.

They were able to schedule our project in for the next day (which was great), but their arrival time kept slipping into the evening, so we decided to push off the appointment to the end of that week. The new appointment was scheduled with Rovin.

They gave us a 2-hour window of arrival time, and after the end of that 2-hour window, we received an update that a team would be there in a different 2-hour window and that the installer would be some other person (not Rovin). Finally, the team showed up.

Neither of the young men could speak English, so it was very difficult to communicate with them the work that needed to be done. (Rovin had communicated clearly in English with my husband, and we were looking forward to him being on site for the work.) Neither of the young men knew which gutters needed which services or the unusual requirements around our project (modifications for steel siding, use of magnets rather than screws through the new siding).

The siding project manager was able to communicate with them a little, but not effectively enough to get the outcomes that we really wanted (avoiding more holes in the fascia and avoiding scratching the new siding, for example).

The gutter installers had to remove a gutter guard from one of the gutters, but they did not leave the screws that they had removed. As a result, we now have to source replacements for these specialized parts.

We finally learned the price of the project when we got a bill for the work. The price was not unreasonable for the amount of work (parts and labor), but it was unreasonable for the lack of caring about the homeowners' requests and for misplacing/taking parts away from the project site.

The biggest plus is that they were able to do the work quickly. But that's also the biggest minus because they didn't take time to understand what we were asking them to do.

Edit:

The day after we posted the review above, we got a call from Rovin asking us to improve our rating in exchange for a discount. We refused his offer, as it is deeply dishonest to change a review for a kickback. And, in fact, we were to discover that Golden Gutters' performance was even worse than what we said in our initial review.

When we finally had time to reinstall the gutter guards, we found that the quality of the gutter hanging was substandard. Inexplicably, the hangers that we had on the gutters went missing (the company that originally installed these gutters uses only a particular type of hanger) and were replaced with a mishmash of different hangers. Many of the hangers were screwed into the back of the gutter, not hooked into the lip of the gutter. Additionally, they screwed at least 20 zip screws into the back of each gutter.

There was a clear caulk line from the old gutters to which they should have aligned the gutters for reinstallation. With the metal roof, it's important to have the gutters hung higher so that sliding snow won't catch the edge and rip them off the house. Instead of using the old caulk line as a guide, Golden Gutters staff decided to hang the gutters a half inch lower.

If I could amend the review to give zero stars, I would.

Now, we are stuck with the added expense of new gutters (from the company that originally installed the gutters) because the existing ones have too many holes to be able to reuse them, even after adjusting the height and pitch.

Rovin did bring by a packet of screws for the gutter guards, but the screws he left were the wrong size.

I had new indoor stairs replaced. I had all outside trim replaced with PVC, window repaired, part roof replaced and repaired. They were courteous and on time. I would definitely recommend the company. They did good work at a reasonable price.