- 1000 N McLean Blvd, Elgin, IL 60123
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Green Roof
- Asphalt Shingle Roof
About the Business
What people say about “Gold Standard Restorations Inc.”?
Customer feedback for Gold Standard Restoration is predominantly positive, highlighting exceptional customer service, timely communication, and quality workmanship. Many customers appreciated the professionalism and knowledge of the team, particularly praising their ability to handle insurance claims and provide thorough estimates. However, there are notable concerns regarding communication, as some customers experienced delays in responses and follow-ups for warranty and repair issues. Overall, while the majority of reviews celebrate the quality of the work, the inconsistent communication raises caution for potential clients.
What Users Like The Most
- Gold Standard Restorations stood out with how honest, forthright, and knowledgeable Brad was.
- Drew kept me up-to-date, was knowledgeable, and engaged with a fierce faithful customer service attitude.
- Brad communicated with me throughout the entire process, resulting in a quality roof installed efficiently.
- The results are flawless; great quality work and true craftsmanship.
- I couldn't be more pleased with the professional and pleasant crew from set-up to clean-up!
What Users Like The Least
- We called in April to follow up, but no one returned our call.
- I have been attempting to get this corrected for over a year; they’re either ignoring the issue or have gone out of business.
- We have left multiple messages, but have not been called back.
- No one showed up for the appointment that was scheduled after a long wait.
Recommended Reviews
Very disappointed. We had our roof and gutters replaced in 2022. A leak developed in January 2025. Someone came out and indicated that there was an area that was done incorrectly and that they would come out to fix the issue when it got warmer. We called in April to follow up, but no one returned our call. We continued to call, but where unable to leave a message because the voicemail box was full. In June, we were finally able to leave a message. Someone called and made an appointment to come out. No one showed up. We have left multiple messages, but have not been called back.
I have a warranty issue - the window trim was installed incorrectly. - and I have been attempting to get this corrected for over a year. They’re either ignoring the issue or have gone out of business. It’s impossible to tell because the business voicemail is full and they don’t return calls.
Gold Standard Restorations stood out from the get-go with how honest, forthright, and knowledgeable Brad was. He served as our first point of contact, our on-site surveyor, our “salesman” (in quotes because he never tried to upsell, and in fact gave us some great money-saving tips for DIY work), and our on-site manager as the work was being done. We had our roof replaced (new shingles, ice + water shield, and synthetic underlayment) along with entirely new plywood decking due to delamination on our previous decking. Brad explained that the delamination was due to poor ventilation and hence large temperature imbalances, especially on sunny winter days where the cold outside meets with a much warmer attic and creates lots of condensation on the underside of the roof decking, which weakens and warps it over time. Of course, we got plenty of vents on the new roof, in addition to new gutters and a new garage roof (with minimal decking replacement there because there was no delamination). The deep knowledge and lack of upselling is what sold us, and his crew delivered with an efficient and thorough job, remarkably done in 8 hours! Hats off to los latinoamericanos!
- 1000 N McLean Blvd, Elgin, IL 60123
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Green Roof
- Asphalt Shingle Roof
Frequently Asked Questions
1. Does the company offer free estimates?
No, Gold Standard Restorations Inc. does not offer free project estimates.
2. Are warranties offered by the company?
No, Gold Standard Restorations Inc. does not offer warranties.
3. Does the company offer senior discounts?
No, Gold Standard Restorations Inc. does not offer senior discounts.
4. How is the company overall rated?
Gold Standard Restorations Inc. has an A+ rating from the Better Business Bureau.
1. What services does the company offer?
Gold Standard Restorations Inc. offers roofing, siding, exterior remodeling, interior remodeling, restoration, storm damage repair, commercial roofing, commercial restoration, water damage remediation, mold remediation, and hail damage repair.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No, Gold Standard Restorations Inc. does not offer emergency services.
4. Does the company offer eco-friendly accreditations?
No, Gold Standard Restorations Inc. does not offer eco-friendly accreditations.