- 26129 US-70, Ruidoso, NM 88345
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
About the Business
What people say about “Foxworth-Galbraith Home Improvement Center”?
Customer feedback presents a mixed picture of the company's services. While many reviews highlight exceptional customer service and friendly staff, particularly in-store, several customers express frustration with communication difficulties and delays in receiving assistance. Issues such as unresponsive staff and inadequate online resources have been frequently mentioned, suggesting deficiencies in operational efficiency. The inconsistency in service quality, especially during busy periods, leads to a cautious sentiment among some customers, who feel their needs may not be adequately met.
What Users Like The Most
- She has gone above and beyond to make sure I received my quotes.
- Excellent customer service! They had everything I was looking for and offered to help to find a couple of items!
- The staff is courteous, they know where everything is and very willing to show you.
- The customer service can be a little salty at times, but I've never had any issues.
- George helped me find the right belt for our sander. He saved me a lot of time and did it with a smile!
What Users Like The Least
- Took 10 min to get prices for 3 wood products. Thought, I'll go online, look them up myself, HA.
- The staff is inconvenienced by you being there, and are completely clueless.
- I have tried twice now to buy an entire kitchen's worth of cabinets... but the 'cabinet lady' simply refuses to work with me.
- Another typical example of a NO F:;?S given entity occupying space and stealing your money.
- It's hard to find straight boards. The system is not easy.
Recommended Reviews
It has been amazing to work with Trish for my order. She has gone above and beyond to make sure I received my quotes. Even when I changed my order, she was kind and pleasant.
You can tell they are busy and you may have a wait, but it is well worth it to receive excellent service with a smile from both ladies behind the counter.
Crazy inconvenient, they've little idea what is going on, took 10 min to get prices for 3 wood products. Thought, I'll go online, look them up myself, HA. No products or pricing available online (2025?) just request a quote. And you can't contact anyone local to complain, gotta call Dallas. Guess I'll continue to buy lumber elsewhere and ship it in, less frustrating.
Excellent customer service.And great group at the cash register.If they don't have it,they send for it.Thank you.If they don't have it ,they send for it
Company Locations
Head Office
- 26129 US-70, Ruidoso, NM 88345
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Warranties Offered
- Metal Roof