Foxworth-Galbraith Home Improvement Center - Deming, NM

Good 3.5 (8 reviews)

115 N Pearl St, Deming, NM 88030
Residential Roofing
24/7 Emergency Repairs
Financing Available
Free Estimates
Warranties Offered

Website www.foxgal.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Foxworth-Galbraith Home Improvement Center, located in Deming, New Mexico, we pride ourselves on our extensive range of services tailored to meet both residential and commercial needs. Our expertise encompasses roof repair, waterproofing, gutter services, and specialized roofing options such as flat roofing and wood shakes. We are equipped to manage complex projects from inception to completion, ensuring that every detail is meticulously handled. Our commitment to organization and consistency allows us to deliver durable, high-quality results that provide long-term value. We understand the importance of reliable service, and our well-coordinated team is dedicated to executing projects with precision. Whether you are looking to enhance your home or undertake a larger commercial endeavor, we are here to support your vision with our comprehensive solutions. Explore our offerings and experience the difference in project coordination that sets us apart in Deming and the surrounding areas.

What people say about “Foxworth-Galbraith Home Improvement Center”?

Customer feedback is mixed regarding the service and communication at this store. While many reviews highlight friendly staff and good customer service experiences, there are significant complaints about rude interactions and language barriers. Some customers appreciate the extended hours and helpfulness during their shopping, suggesting a willingness to assist. However, severe complaints about staff behavior contribute to a more critical overall perception. Delivery service is generally praised, but issues with communication have raised concerns.

What Users Like The Most

Cashier was friendly and greeted us as we came.
They have good prices and high prices it depends on what you're buying.
They stayed open later, so I could finish my shopping without any complaints.
Good service from the time we walked in the door all the way through the time they delivered the product.

What Users Like The Least

An older gentleman at the counter yelled at the cashier while he rang me up.
My parents approached a senior staff member who refused to speak in Spanish.
I am contemplating reporting this.

Services: Roof Repair Roof Waterproofing Roof Gutter Repair Gutter Companies Services Flat roofing Wood shakes Green Roof Repair

Recommended Reviews

Overall Company Rating

Good 3.5

Out of 8 reviews

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Your Review of Foxworth-Galbraith Home Improvement Center

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Gloria Gutierrez

Google review

Jan 25, 2025

Purchased plummbing parts for a busted faucet that frozen and ruptured. Cashier was friendly and greeted us as we came . Girl at the register was also friendly and gave us our receipt & bagged our purchases.

Josephine Jarvis

Google review

Aug 4, 2024

I wandered around looking for crown molding I had purchased a couple years back. Didn't have much of a selection. I did purchase one small item. An older gentleman at the counter yelled at the cashier while he rang me up. I felt bad for him. I will travel to Cruces next time.

Marili Barker

Google review

Nov 1, 2022

They have good prices and high prices it depends on what you're buying it will save you a trip to Las Cruces if you're buying plumbing or lumber

Katrina Carter

Google review

May 4, 2022

The first time we went in there they we very rude however the second time we went on the store they were very customer friendly. Great customer service and answered all my questions. Second time was a great experience.

Kick

Google review

Sep 29, 2021

If I had the option to select no stars, then I would in a heartbeat. My elderly parents bought lumber from this location recently and had a terrible experience.

My parents speak English and Spanish but prefer to converse in Spanish being that it is their native language. They approached a senior staff member (older in age) who spoke in Spanish to two previous customers. Well, the staff member refused to speak in Spanish with my parents.

A younger staff member stepped in upon noticing the situation and took it upon himself to assist my parents in Spanish.

I am contemplating reporting this discrimination to the BBB.

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Update 9/30/2021

I received a response to my review submission in a promptly fashion.
I have faith that Daniel, VP of Marketing will address and remedy the situation. Thank you.

Sara Jones

Google review

Aug 29, 2021

They stayed open later, so I could finish my shopping without any complaints, and with a warm welcoming smile! Thank you!

Cleo Santana

Google review

Apr 9, 2021

Good service from the time we walked in the door all the way through the time they delivered the product!

Barbara Middaugh

Google review

Mar 28, 2021

Why don't you u post negative reviews?remove this from my front phone cover.terriable, remove it from. Front of my phone n I wnoif I'm l caught up why don't you post myco..et on Foxworth & Galbraith? Or at least take it off my front page. You only post what pleases you?

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