Fox Roofing LLC - Banks, OR

I was surprised when I went in- super cute place. They were friendly and really knew what they were talking about. Offered me coffee while I waited, got the job done at a great price. :)

Was a super experience! Carlos was very knowledgeable and helpful, the woman at the front was very friendly. Price was less than the quote for my special order and was here the next day. Will be a customer for life, thanks!!

Carlos is a crook. I will never go back and advise everyone to shop elsewhere.

My experience:
I called to get a quote on Filon (the fiberglass material used on the exterior of an RV). Carlos quoted me $3.95 a sq ft. I said, "Great! I will come in and order it today." When I arrived Carlos showed me the materials he had in stock. He unfortunately did not have the sizes I needed and I was told I would need to special order it. No problem. We sat down and discussed my needs. When rang me up he explained that he had made a mistake and it would actually be $4.50 a sq ft... That was fine, I was very understanding, we are human and we make mistakes sometimes. I was still happy to do business with him. He then told me it would come in the next day, I put down a deposit, and went on my way.

The next day, no word. I waited for 4 days and heard nothing, so, I decided to called him. When he got on the phone, he said, "Yes, it is here, but the price is going to be a bit higher." I asked, "how much higher?" He didn't give me any information, just a grand total after tax. Something seemed fishy, the price had taken a substantial increase. So, I said, "ok, I will come by after work to pick it up." After hanging up, I decided to do the math. Carlos was now charging me $5.56 a sq ft! When I called back to tell him that I wanted to take my business elsewhere he said, "OK." and immediately hung up on me.

Had an on road emergency at the end of the day. They stayed open and fixed it quickly. Great people, great business.