- 5115 NE 94th Ave a, Vancouver, WA 98662
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
At Fox Roofing & Exteriors, located in Vancouver, Washington, we pride ourselves on our extensive expertise in roofing and exterior services. Our offerings include roof installation, roof repair, roof deck repair, and gutter cleaning, making us a versatile choice for both residential and commercial projects. We understand the complexities involved in each task and are equipped to manage them from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency allows us to deliver durable, high-quality results that stand the test of time.
We are recognized for our ability to coordinate complex jobs effectively, providing long-term value for our clients in Vancouver and the surrounding regions. Whether you need a simple repair or a comprehensive installation, our well-coordinated team is ready to bring your vision to life with precision and reliability.
What people say about “Fox Roofing & Exteriors”?
Customer feedback on Fox Roofing indicates significant issues with their cold calling practices and customer service. A majority of negative reviews highlight aggressive and disrespectful behavior from sales representatives, with multiple customers expressing frustration over relentless calls even after requesting to be removed from contact lists. In contrast, positive reviews commend the company's communication, professionalism, and quality of work when it comes to roofing installations. While some customers have had satisfactory experiences regarding the services provided, the overarching sentiment reflects a concerning pattern of poor customer interactions, particularly in marketing efforts.
What Users Like The Most
- Great communication, positive and knowledgeable, kept me informed and up to speed on everything throughout the whole process.
- We are very pleased with Fox Roofing, they did a quality job and followed through on everything we asked of them.
- They were really communicative and did a good job. I had a few request changes and the team handled them with ease.
What Users Like The Least
- I have received so many cold calls from this company, I've asked them each time to take me off of their contact list.
- Absolutely terrible experience! They ghosted us for 2+ months AFTER we signed the contract for a new roof.
- The guy harassed me on the phone when I asked him to be removed from this list. Absolutely disgusting behavior.
Recommended Reviews
They cold called me for a roofing estimate. At first I was willing to see what they had to say, but then they refused to give me an estimate without my husband home and present. I told them I wasn't interested in their services anymore. A month later they call me back (just now) and when I told them I wasn't interested and went with another roofer, they hung up on me. ♀️
Ive received a small handful of calls from these people over the past few years trying to get me to buy windows. Approximately two days ago a young man (boy) called me with the same line. We are in the neighborhood and want to help you. After a few questions about my windows I expressed to him I would not be paying someone to install windows. I stated that I appreciated the offer, and if his company was open to it Id love to see a price for just the windows. Then began the disrespect and snide comments. Their sales boy is pretty much immoral and at minimum disrespectful.
They cold called me, and as many others leaving reviews say, it was a bizarre experience to say the least.
I politely told the man I wasn't in need of their services, which he said was rude of me. When I asked him how it was rude, he changed his mind to say I was being 'discriminatory'. I'm not sure he knew the meaning of the word, just as I'm also not sure how putting the least charismatic and personable employee on phones could possibly be good for business.
Regardless - I'm thankful that I picked up the phone today, because when I'm in need of exterior work in the future, I'll know who not to call.
- 5115 NE 94th Ave a, Vancouver, WA 98662
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Fox Roofing & Exteriors offers free in-person consultations and no-obligation estimates for their services.
2. Are warranties offered by the company?
Yes, they offer a 10-year workmanship warranty on their services.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
Fox Roofing & Exteriors holds an A+ rating from the Better Business Bureau (BBB).
1. What services does the company offer?
Roof Inspection, Roof Maintenance, Roof Skylight Installation, Roof Skylight Repair, Roof Water Damage Repair, Flat roofing, Wood shakes, Soffit and Fascia Services, Soffit Installation, Shed Roof Repair, Slate Roof Repair.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, they provide same-day emergency roof tarping services.
4. Does the company offer eco-friendly accreditations?
No information found.