Fortress Roofing clearly does everything a little sharper, a little neater, and a little better than their competitors. Those small differences matter when you are looking for a quality job to be done at a fair price. When I called Fortress Roofing for an estimate they said their flat roofer expert was out of town, but that he would contact me and set up an appointment when he returned. I was happy to wait; the truth was I was thrilled they had a flat roof expert. It became clear early on that they are proficient and experts in many types of roofing, and that they weren’t going to try and sell me something that wasn’t right. I appreciated the fact that they were willing to send out the right man for the job.
I didn’t learn that the right man for the job, Adam Cordon, was president and owner of Fortress Roofing until he arrived at my home to do the bid. We had talked several times over the phone trying to arrange a time that worked for both of us. It was clear he had a busy schedule, but he always made me feel like a priority even when scheduling a free estimate. He never introduced himself as owner and president, but I recognized his face from the company’s website. Of the ten contractors who came out to look at my roof, he was far and away the best. He was personable, knowledgeable, and entirely focused on me and any questions or concerns I had. He had a lot going on that morning: a friend had an emergency that required his attention and he was heading to the airport a half hour after completing my bid, but never once did he seem rushed or in hurry. I was grateful for the full attention he gave me. Hid calmness inspired confidence.
He had to complete the bid at my kitchen table, because his laptop wasn’t holding a charge and he didn’t have a car adaptor. Every other estimator did the bid in their vehicle. At first, I was a little uneasy having him in the kitchen. We have three young children and even on the best days our kitchen can be messy. But having him in my house made me appreciate him more. He told me about his family and I told him about mine. But this never once felt like a sales tactic. He was just a genuine individual. When I asked how he got his start in roofing he told me his story. What impressed me most was that he started by doing projects for friends, family, and neighbors. These were people he would have to look in the face long after a project was complete. It was evident that his early start of being accountable to real people still affects the way he does business.
When all was said and done, his quote was not the lowest, but it did offer the best value at the best price. When laid side by side it was apparent that every bid that was lower was cutting a significant corner in the project. For example they wanted to sweep away loose gravel but not remove and tear away all existing layers of the roof. Adam Cordon and Fortress roofing offered a great price for a quality product, and they have stood behind that product. Adam has answered every one of my phone calls pre installation, during installation, and after installation.
I am so happy with the finished product. I waited to post this review until we experienced a couple of significant storms. All I can say is that my new roof is amazing! And even a few months after completion Adam still answers all my calls and questions.
I would recommend Fortress Roofing to anyone. The bidding process was upfront, honest, and comforting. The workers were professional and kept me updated on everything that was happening. They were quick, clean, and thorough. Not surprisingly, Adam Cordon, the owner, went above and beyond. He wasn’t satisfied with the how the siding looked after the roof was installed, so he replaced the old siding with new pieces at no additional charge.
I have never posted an online review before, but I have never been so pleased with a project before. If you find yourself in need of a roof, you can’t go wrong with Adam Cordon and the Fortress Roofing team.