- 310 Nutmeg Rd S, South Windsor, CT 06074
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Force 1 Restoration Services”?
Customer feedback for Force 1 Restoration is predominantly positive, highlighting the company's exceptional service, prompt responses, and professionalism. Many customers commend the team's ability to address emergencies quickly, often arriving on-site within an hour. Communication is frequently noted as a strength, with staff being described as friendly and accommodating throughout the restoration process. However, there are a few serious complaints regarding untrained workers and dissatisfaction with billing practices, which cast a shadow on the overall positive perception.
What Users Like The Most
- The 2 guys that showed up did an excellent job.
- Glen made the trip himself and found the problem and corrected it immediately.
- They handled absolutely everything and our house looks so beautiful now.
- Force 1 was there when I needed them on a Sunday evening!
- From disaster to delight, Glenn and his crew turned our nightmare into a dream come true.
What Users Like The Least
- If I could give this company 1 star, I would!
- Workers were all untrained and a couple of them even went against company policy.
- They rip customers off. Exuberant pricing.
- After all the charges came through they stopped picking up my calls.
- I regret not seeking help elsewhere.
Recommended Reviews
The 2 guys that showed up yesterday and replaced the damaged ceiling and repainted the entire room did an excellent job. Th 2 guys (Jeff and Josh) that showed up this morning to replace my belongings in the area that was repaired hard for several hours to do the best that they could to restore my home to the original condition. Thank you.
I was very pleased with Force 1 service.
Glen and I were able to work out a minor issue and the staff were very pleasant and easy to correspond with.
Buyer Beware! If I could give this company 1 star, I would! FORCE 1 Restoration is the worst choice for flood services! My lower level was flooded, and I reached out to the owner, Glen, late last night. He arrived at our home around 10 or 11 PM to assess the situation. While he set up some heaters, they failed to dry the floor, and my bedroom and kitchen remained waterlogged. Although he brought an extractor, it malfunctioned, and despite his efforts to fix it, it wouldn’t work. He left, assuring me that someone would come the next day to complete the job.
After numerous calls, I finally spoke with the office staff, who were extremely rude and unhelpful. I inquired about when someone would arrive to finish the job, as my space was still soaking wet and full of water. Two technicians showed up around 8 PM. They were kind but lacked the proper equipment to address the flooding.
Then, Glen called and quoted a staggering $3,400 for their services! For what? My bedroom and kitchen are still completely soaked. I refused to pay that amount for a job that remains unfinished and after spending all day trying to get them to return. The owners and office staff are utterly inept and unprofessional. They failed to communicate the delays and then had techs arrive without the necessary tools—that's unacceptable.
It feels like they took advantage of us because we are women living in a nice home with nice cars in the driveway. Glen seemed to think we would just accept whatever charge he threw at us. If he had actually completed the work, that would be one thing, but nothing was accomplished, and he expects us to pay over $3,000 for incomplete service. Absolutely not! If necessary, I will take all appropriate actions to seek justice.
- 310 Nutmeg Rd S, South Windsor, CT 06074
- Industrial Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered