Logo of Floor Decorators Carpet One Floor & Home

Floor Decorators Carpet One Floor & Home

  • 4535 Auto Center Way, Bremerton, WA 98312
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Floor Decorators Carpet One Floor & Home, located in Bremerton, Washington, we pride ourselves on our versatility and technical expertise in the roofing sector. Our comprehensive range of services includes roof repair, roof vent installation, roof coating, skylight repair, gutter repair, and gutter cleaning. This diverse skill set allows us to manage both residential and commercial projects with confidence, ensuring that we meet the unique needs of each client. Our well-coordinated team is dedicated to delivering durable, high-quality results with a focus on organization and attention to detail.

We understand the complexities involved in each project and are committed to providing long-term value through consistent and reliable service. Whether you are looking to enhance your home or manage a larger commercial endeavor, we are equipped to handle every aspect of the job thoroughly. Serving Bremerton and the surrounding regions, we look forward to transforming your vision into reality.

What people say about “Floor Decorators Carpet One Floor & Home”?

Customer feedback reflects a predominantly positive sentiment towards the company, highlighting the knowledgeable and attentive staff who provide excellent customer service. Many reviews commend the helpfulness of the team in guiding customers through product selections and installations, ensuring a smooth process. However, a few negative experiences indicate issues with communication and customer engagement, particularly regarding initial greetings and invoice follow-ups. Overall, while most customers appreciate the service and product quality, there are areas for improvement in maintaining consistent communication with clients.

What Users Like The Most
  • The staff was so much more knowledgeable and helpful than Lowes or HD.
  • They were very patient in us taking multiple samples home and taking the time to decide what we really wanted.
  • Jay was very easy to work with regarding our insurance claim.
  • The decorator, Beth, and sales person were very friendly and helpful in choosing flooring.
  • Michelle has it installed already, when I called the apron they said the carpet was sold out.
What Users Like The Least
  • I could hear a lot of talking and laughing... still no one bothered to come out into the showroom to greet me.
  • Greg had a fit and told me he didn't want our business now or in the future.
  • My husband has called several times, sent numerous emails, and has left messages with people in the store.
Recommended Reviews
Overall Company Rating
Good 4.4
Out of 18 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Rich Berg
Jul 7, 2025

This is my new favorite place to get my tile and schluter products. The staff was so much more knowledgeable and helpful than Lowes or HD. Highly recommend anyone try them, it's definitely easier having everything under one roof.

Holly Smelser
Jun 9, 2025

Greg was amazing. Very helpful and very knowledgeable, as well as patient with me and all my questions/concerns. Pricing was great and so was the contractor, Justin! He worked tirelessly till almost 10:30pm to insure the job was done right as well as on time! Awesome Group!!! Definitely recommend!!!

Sue Ickes
Dec 11, 2024

If I could give them a ZERO, I would. I went into their store in Bremerton this morning right after they opened at 9:10. I could hear a lot of talking and laughing. I was there until 9:27 and still no one bothered to come out into the showroom to greet me. Apparently they don't need new customers. Needless to say, I left and went to their competitors down the street where I was greeted as I walked into the showroom and received excellent help.

Helen Muterspaugh
Sep 25, 2024

Excellent carpeting and vinyl remodel done in very timely fashion. Installation crew was GREAT, very respectful of our home took great care moving furniture and did a wonderful job. Highly recommend!

Danielle
Aug 23, 2024

Our initial experience here wasn't great- there was some miscommunication. The owner has addressed it and been extremely helpful though.
He came to the house personally to discuss the project and even presented some financial and design options that we like more than what we had selected.
Their selection is good.

Mike Thompson
Jun 23, 2024

We got bids from three stores, and Carpet one was leading until we got a better price from Strait Floors, and Greg had a fit and told me he didn't want our business now or in the future, that is the worst I have ever been treated and I will never offer my business in the future. IMHO Carpet one is the worst! Strait floors has my business

AJ
Dec 30, 2023

Great staff I recently had water damage in my home and had to replace nearly 1500+ sqft of flooring. They were very patient in us taking multiple samples home and taking the time to decide what we really wanted.

Clayton James
Aug 24, 2023

Joe at floor decorators came as a reference from our realtor and let me tell you, he delivered. We had just recovered from a fire and we were in a bind. He worked with us to make sure we had what we needed, communicated very clearly and set our expectations and was very fair. He even helped to point out some of the things our contractor made mistakes on that of course made his job more difficult and we were able to work together to see the project through. These guys know what they're doing!

Zoli Uebele
Jul 6, 2023

The staff is friendly and attentive. There's a bewildering array of flooring and countertop options on offer. They even have blinds. Not sure if they have the best prices, but the ease of working and scheduling with them makes working with them worthwhile.

Matthew Barrett
Sep 4, 2021

Josh helped us sort our options quickly and carefully, without any pressure. All.he cared about is that we got something we would want to have in our home.

Diana Waters
Jun 22, 2021

Jay was very easy to work with regarding our insurance claim. He was very helpful. He sent excellent subcontractors to install our floor and countertops. They went above and beyond to ensure our kitchen looked better than before the water damage. I would highly recommend this company.

Michelle Coshow
Jan 29, 2021

I had a flood in my kitchen. It was a nightmare. But Jay was very friendly and accommodating assisting me getting the floors put back in my house. They put the floors in originally 23 years ago. Same gentleman and same great service.

Sandi Walsh
Aug 21, 2019

We had a great experience with Floor Decorators Carpet One on our recent kitchen remodel! They were friendly, prompt, professional and helpful as we worked out the details for installing a subway tile full back splash. It turned out beautiful!

Jennie Kay
Jun 21, 2018

While we did not end up going with Floor Decorators, I really wish we had. Loni, the associate I was dealing with was helpful, informative, and thorough. Due to circumstances out of my control, we went with another company, and it was a nightmare. The courtesy, care, and consideration of Loni have still stuck with me long after our engagement. Next time, she's getting my first and only call.

April Raty
Mar 22, 2018

You can buy carpet at many stores from kids in aprons who know it goes on the floor or you can call Michelle, the carpet goddess! From about 1000 miles away, as nothing more than a stressed voice in flooring meltdown, she found the flooring we wanted and got it across the country in about a week. The kid in the apron was trying to reach the carpet company to see if it's available but Michelle has it installed already, when I called the apron they said the carpet was sold out.... Good thing I wasn't moving across country, oh wait, Michelle came through. A super hero who cares about her customers. Thats why she's a carpet goddess. Customer service is alive and well at Floor Decorators and every once in a while a miracle occurs and the unobtainable becomes a reality.

Vicki Chang
Feb 26, 2018

The decorator, Beth, and sales person were very friendly and helpful in choosing flooring and wall tile for our bathroom remodel. The store offers many beautiful choices and styles. We're very happy we stopped in.

Jocelyn Lee
Jun 30, 2017

Very helpful and friendly staff. Brian was very knowledgeable and informative when it came to products. He spent a lot of time explaining the variety of flooring I was looking for and helped me make a decision that I felt very good about. They have great customer service!

Rick Baze
Mar 15, 2015

We found this store by chance, we are new to the area. Travelled into store a couple times, brought home samples. We picked one out got a quote then changed our mind, went with a different look. My husband got a quote over the phone, ordered the carpet and paid by credit card.He was told we would get invoice in the mail. They installed in January, the carpet looks great, installer was great. Everything went smoothly, but we still don't have a invoice. My husband has called several times, sent numerous emails, and has left messages with people in the store. February he was told bookkeeper is out till March will send us one then. We need a invoice with name of carpet, color, amount per yard, etc. We should have never went along with the installation without a invoice, that was our trusting nature. Now here we sit middle of March nothing, my husband is sick of calling them. Oh someone sent over something on a iphone, couldn't even make out what that was????

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  • 4535 Auto Center Way, Bremerton, WA 98312
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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