- 1740 Country Club Rd, Harrisonburg, VA 22802
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Warranties Offered
- Green Roof
About the Business
What people say about “Fix-It Construction Services LLC.”?
Customer feedback for Fix It Construction is largely positive, highlighting their professionalism, timely service, and effective communication throughout projects. Many reviewers appreciated the team's ability to provide updates and maintain transparency regarding scheduling. However, some customers reported significant issues with communication and delays, particularly in receiving estimates and follow-ups. This contrast between the positive experiences and the serious complaints suggests a need for improvement in their customer service consistency. Overall, while many are satisfied with the quality of work, the service experience appears to be a mixed bag.
What Users Like The Most
- The team was upfront about their schedule and maintained clear communication.
- They did a fantastic job setting the right expectations for their customers.
- The technicians were professional, courteous, and skilled at their jobs.
- They showed genuine concern for cleanliness and treated the property with care.
- Fix It Construction provided timely service and made customer satisfaction a priority.
What Users Like The Least
- There were significant delays in communication and scheduling, leading to customer frustration.
- Some customers experienced issues with receiving estimates, with reports of no follow-up.
- Instances of miscommunication led to unacceptable service delays and errors.
- Customers reported difficulty in contacting the company after issues arose.
- The lack of proactive communication during scheduled projects was a recurring concern.
Recommended Reviews
I'm writing to express our satisfaction with Fix it Construuction team. They are a great team to work with all around. We highly recommend them.
From the start, they were upfront about their schedule, and we appreciated their fairness and professionalism. Mike was particularly helpful; he had excellent ideas that saved us money on our project. Farrah made scheduling easy and kept us updated via email. The team that came to our site arrived within the promised timeframe and patiently answered all our questions throughout the project.
Overall, we had a very positive experience.
BEWARE!!!! These people are UNBELIEVABLE! They quoted us almost a year ago!! Ordered the wrong door and didn’t tell us. Never proactively scheduled at all! Took half our money and then I had to follow up! Everyone on vacation but we have no front door during a heatwave. Then they finally schedule. Postponed due to another project. Supposed to come Tuesday. Nope. Come Wednesday by 8:30 nah closer to 9. Perfect I work from home. That window worlds. Yet again. No communication. I am now on a meeting for work. And expected to rearrange again! They have taken half the money. Have no remorse. No communication. No concern for safety or energy. It’s clear they don’t want to partner with a client. You are NOTHING but a cent for them. I am PRAYING to maybe have a complete project. MAYBE
They guys were excellent! They did a great job. They came to fix our interior doors that were not shutting properly. It was definitely a job, but they did great. The price was certainly reasonable. They were professional and courteous. They returned the next day when there was a small problem and got it fixed right away! Would definitely recommend.
- 1740 Country Club Rd, Harrisonburg, VA 22802
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Warranties Offered
- Green Roof