Five Star Home Improvements LLC
- 11608 Penn Hills Dr, Pittsburgh, PA 15235
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
- Metal Roof
Other roofing contractors nearby
| Roofing contractors in Pittsburgh, PA | ||||
|---|---|---|---|---|
| Company | Rating | Reviews | License | Online estimate |
| Lifetime Quality Roofing | 4.8 | 95 | — Not checked | No |
| AA Roofing | 5.0 | 86 | ⚠ Inactive | No |
| Gerger Construction | 5.0 | 85 | — Not checked | No |
| CL Frey Construction, LLC | 5.0 | 83 | — Not checked | No |
About the Business
What people say about “Five Star Home Improvements LLC”?
Customer feedback is mixed regarding the services provided by the roofing company. While many reviews highlight the quality of work, competitive pricing, and a professional crew, there are serious concerns about customer service and accountability. A significant complaint mentions issues with leaks shortly after installation and difficulties in getting a response for repairs. This has led to a feeling of frustration among some customers, overshadowing the positive aspects of the services offered.
What customers highlight
- The roof looks amazing and Kevin's team did fast and efficient work.
- I would highly recommend them for their highly professional dedication to performing very high quality work.
- Kevin went over and above when he came back to paint the chimney vent without an extra charge.
What customers mention as negative
- After only three years, the roof Kevin Alfaro installed is already leaking in two points.
- He refuses to repair it, claiming we did not pay for one of the jobs they did for us.
- They never produced the invoice for the unpaid job, which makes me feel they are waiving their responsibility.
Recommended Reviews
Kevin had a great price, a very competent crew who did fast and efficient work. The roof looks amazing. Kevin went over and above when he came back to paint the chimney vent without an extra charge. Other companies were 2 and 3 times as costly. You'll be missing the boat if you don't call him. Kevin's company was the only one with a written proposal and samples of the shingles he was going to use.
We had wind damage on our roof that they repaired. The roof looked amazing when it was done and my husband loved it.
After only three years, the roof Kevin Alfaro installed is already leaking in two points. We called several times over the past two weeks. He refuses to repair it, claiming we did not pay for one of the jobs they did for us. We asked for the invoice of this unpaid job, or at least a written description of such job, but they never produced it. What clever way to waive their responsibility! NOTE: another company with the name "FIVESTARS ROOFING", receives a lot of complaints about Kevin Alfaro.
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