Logo of Five Bears RV Service LLC

Five Bears RV Service LLC

  • 815 N Main St #91, Elburn, IL 60119
  • Industrial Roofing
  • Metal Roof
  • Asphalt Shingle Roof
  • Hip Roof
  • Rubber Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Five Bears RV Service LLC”?

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Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 58 reviews
5 stars
4 stars
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Show first:
Andrew Percle
Apr 29, 2025

Do not trust these people. Have no clue what they are doing. They had my RV generator there for almost 7 months kept giving me the run-around what was wrong with it. The owner Mandy kept telling me they had apprentices working on it as a learning device trying to fix it. then she tells me it needs a whole new main board which was $700 I had to pay half of that up front well it didn't need that either so now I'm out that $350 .
Then she tells me it needs some other bullshit part but she recommends getting a whole new generator would probably be over $4,000 she said. at this point I told her just stop .they still have the generator and she wants me to pay them $1,050 roughly to get the generator back that still does not work then on that invoice she's charging me for reinstall fee of the generator which I don't even have the generator. now she has sent me to collections. This place is a joke do not trust them. ( had to leave at least one star to post this I would not even give theme half a star.)

Jay
Mar 22, 2025

Great service and friendly. They are sure to complete a job correctly and will make things right if not satisfied. Great people and I highly recommend them.

Steve Kraft
Dec 10, 2024

"I own a 2011 Skyline Layton Joey travel trailer, and recently, the furnace stopped working. I removed the furnace and submitted a service request through Five Bears' website on Sunday. By Monday morning, they promptly called to confirm the service request. I explained the issue and let them know I’d drop off the furnace after work.

True to their word, Five Bears called me around 4:30 PM the same day to inform me that my Atwood furnace was repaired! I had dropped it off at 2:35 PM, and by late afternoon, it was ready to go. They replaced the sail switch for just under $160.

The fast, efficient service and reasonable pricing were impressive. I highly recommend Five Bears to anyone in need of RV repairs or maintenance!"

Debbie Chriest
Dec 4, 2024

Great bunch of people. They explained everything to my husband and I. We had a bedroom slide cable break, it was a few days before Thanksgiving when I called and we were able to take it to them the following Monday. We are new to RVing so we told them to check the rest of our cables and they found that 2 more were beginning to fray. We were so thankful to them for finding the other 2. Alot better to have them fixed now than 2 months down the road have them break or cause problems. Thank you Five Bears RV Service for fixing us up so quickly and making this experience a pleasant one. We will definitely use them again in the future if needed.

Don Varanauski
Nov 13, 2024

I have been having problems with my slide out and RV in need of engine batteries. The slide out would not open and the guys needed to crawl under the unit to release it and then use man power to push it out. They did a great job of that and after the slide was out they could see the information on the batteries and were able to go and get two new ones. Came back and installed them and then were able to check the slide that was not working. They found out the problem and was fixed and now I have new batteries to start the engine and a slide out that works. I would highly recommend 5 Bears for your repairs.

Joyce Hawley
Sep 4, 2024

This is the second time we have used Five Bear services. They are fantastic!!
Last year we had an issue with our tongue jack. They found out that it was completely under warranty and they took care of ordering and installing the new one within days.
A few days ago our refrigerator fan stopped working during the hottest day of the recent heatwave. Of course it was later in the day close to their closing time. They still came out with a temporary fan so we won’t lose our food. Got the new fan delivered within a few days and installed it immediately again after their day was done. This is a wonderful business to work with! We now have their number in my contacts for any other issues that come up. Thank you Five Bears for always being ready to help!!!

Sally Biggs
Aug 29, 2024

Theses men were efficient,and professional. Really knew what they were doing. They fixed my slide within 2 hours and I was back on the road for our trip out west. Reasonably priced and very nice. I highly recommend their services.

Barry Peacock
Jul 18, 2024

With 2 floods one Tornado and a truck in the shop they scheduled my r.v. and got my r.v. heatpump back working.

Mark McGuire
Jul 11, 2024

Best experience ever! Worked us into their busy schedule, very knowledgeable and professional, couldn't have asked for a better experience!!

Dave Butcher
Jul 1, 2024

Just had my first repair done by Five Bears and I am very pleased. I hope I am not doing a lot of business with them however it will be Five Bears when I do need work!

Tammy Colburn
May 24, 2024

Great friendly service!!! They have really out done service this time. Had a prob from when the dealer winterized and didn't reset some valves that they never told us about. So long story short we messed up the hot water tank. Not only did 5 Bears get it fixed quickly so I have hot water for my next trip. (Thank you thank you) They found and showed us where these valves were to prevent future problems!!! And did so without making me feel like a dummy. Definitely my first choice for RV related problems!! Amazing friendly reasonable and so nice to deal with. 10 stars!

Nick buchanan
May 18, 2024

Great folks over here at five bears! Frank is a very knowledgeable tech, which is hard to find these days. That explains why they are as busy as they are for sure. Turn around time is still far better than the dealer and Mandy makes the experience far more personable than dealing with a service advisor. anywhere you go you’re going to have a wait, everyone is busy, and good techs are hard to come by. At least.with five bears you’re getting honest, and reliable work done! I’m happy to continue doing business with them!

Becci Wallerich
May 15, 2024

Would give no stars! This company is short staffed, little to no communication, and they like to charge your card with no authorization. I called this company to do service on my RV-took 2 weeks to get a call back, another week to get a tech out. Was told my part would be in and installed in just a few short days. I had informed them I was leaving town and needed it done and they had said it was no problem and they would get it done. Sadly it did not get done and I had already left town. I tried numerous times to reach out to cancel my service ticket via their phone number and to my surprise they don’t answer their phone! I also tried to email them-several days to answer the email. Now I am being charged for work that wasn’t even done. I tried again to call them after the charge was made and they either won’t pick up the phone or they answer and don’t speak. Sounding a little guilty to me.

Geoffrey Coombs
Apr 30, 2024

Frank showed up after work, and within twenty minutes had power to the front legs of my fifth wheel. It was quick, professional and economical. Thank you Five Bears, and especially thank you Frank.

David Fredericks
Feb 13, 2024

Awesome. From start to finish quality service. Technician was extremely knowledgeable and very very nice to deal with. Would recommend to anyone, friend or stranger.

Keira Gevers
Nov 21, 2023

Mandy and Frank's family owned buisness went above and beyond to help us when we had problems with our trailer . I would highly recommend.

Buckmaster
Sep 26, 2023

I definitely recommend them they're a great company they came to my house and fix my heater on my camper The owner had to go an hour out of his way to get the part and then he came all the way back and got it all fixed I will definitely recommend them and I look forward to doing business with them again

Danielle Deuter
Aug 29, 2023

This was the only company that would come out and help us when we thought we had a water leak in the wall. They explained everything. Super affordable, super pleasant and so amazing! Don’t call anyone else! Wish they could travel with us so we never had to use anyone else!

Eric Schwarz (Schwarttzy)
Jul 14, 2023

They saved my Bacon! It July, my Birthday is Sunday and I'm sweating! The AC went out on my Dometic Brisk II today and it is hot out. Anyway, I gave the part number and they had a brand new motor for my AC Unit in stock. Thanks for Help guys!

Angela Burgett
Jun 1, 2023

I highly recommend them for any onsite repairs to your RV. They have done amazing work, respond quickly, and work with warranties as well. Wonderful!!!

Drew Reese
Apr 28, 2023

Five Bears RV service is by far the best mobile repair company in the area. We use them very often and they have never let us down! Keep up the great work!

Doug Wood
Apr 28, 2023

Came to my site the same day and fixed the problem. Service was fast and the tech was extremely knowledgeable. Highly recommend Five Bears for mobile RV repair.

Jennifer Belsanti
Dec 16, 2022

Five Bears has serviced my RV on three occasions. Each time I was very happy with the service and the cost.

Jean Burton
Nov 9, 2022

He came out the day after I called for a water leak in my 5th wheel. Had the pump replaced and everything put back together in 30 minutes! Fast, friendly and very knowledgeable. I highly recommend them!

Terri R
Nov 9, 2022

Awesome family business. They replaced our carpet in our camper. Did a wonderful job. Also pulled out our heater as we had an unwanted visitor making a home. Put everything back together. Very knowledgeable and would definitely recommend them for any service.

Neil Martino
Oct 29, 2022

From the start this company is polite,prompt,reasonably priced, and dependable. They leveled my trailer and adjusted the front sliding door at no extra cost. Will definitely be using them again when it comes to windows siding and new sliding door. Definitely recommend this company. 5 star all the way.

Dennis Bonds
Oct 13, 2022

Thank you for fixing all the appliances on my new 2022 Air Stream trailer. You folks did a fantastic job!! I'll recommend you to everyone one!!

Cherie Moss
Sep 20, 2022

Thank you so much to Five Bears RV service. Our RV was struck by lightening and we had no clue how to troubleshoot and fix anything. Called and within the same day he was able to get to us. Super friendly and knowledgeable. Great service

James Malarski
Sep 18, 2022

Repairs were on a 30 ft travel trailer.
Their service is exceptional!!!
They are prompt and courteous.
They follow-up and explain in detail the repairs needed and the cost.
Their pricing is competitive.
We have nothing, but positive feelings.
Jim/Pat Malarski

Patricia Grabowski-Looby
Sep 14, 2022

Five Bears came out to fix our RVs heater. Frank diagnosed the problem and had it fixed in no time. We highly recommend their services.

Serena Paul
Aug 25, 2022

Mandy & Frank were awesome! Mandy understood the timely manner needed to keep me on my journey keeping me undated on timeline throughout the day. Frank was very efficient and made sure everything was repaired, answered all my questions and concerns. I can't thank them enough for getting me back on the road. Thank you Thank you Thank you Mandy & Frank

Jean Chase
Aug 24, 2022

They provide great service. Prompt, knowledgeable, easy to contact and reasonably priced. They did a Maxair cover, roof inspection and touch up roof caulk. Also working on electric fireplace. Need parts or will have to replace.

Hector Miranda
Aug 21, 2022

EXCELLENT WORK Great prices can't not be more highly recommended, If your need RV serviced or repaired they are definitely the ones you want to call. They're the only Bears I want in my camper.

Val Sye-Haritos
Aug 17, 2022

Pleasure to work with this company. They listened to my concerns and went out above and beyond to help me. Highly recommend them!

Bronson Yi
Aug 14, 2022

We've purchased a new airconditioner thinking that it was sure bad unit since it has an original unit which is about 20 years old. But, Frank from Five Bear RV ser ice came out and found out that it was the ac controllers that was bad and replaced both air conditioners for half the price of one new unit. So, now we 2 working airconditioners instead of one. Thanks to Five Bear for great and honest business. Blessings!

John Sambogna
Aug 11, 2022

We were traveling through Illinois at the end of an 8k mile trip when we developed a problem with one of our trailer wheels. We called 5 Bears and they answered the phone promptly on a Friday evening. They said they could be there early Saturday afternoon and were right on time. I had thought it was going to be a bearing problem, but it was actually a brake problem. They had the parts in their shop so they dispatched a 2nd driver to deliver the parts. We decided to have them do all 4 brakes and repack all bearings which they did on a Saturday afternoon for us. We were very happy with their service and they are really nice people. We highly recommend 5 Bears!

Ken Jaeger
Aug 6, 2022

Five Bears RV Service preformed the following services for us at Woodsmoke Ranch: leveled our park model RV, replaced bathroom and kitchen faucets, and replaced a burned out ceiling fan. We were given nothing less than 5 star Service for each of the jobs. Frank cleaned up the mess and disposed of the old parts. Frank and his wife were and absolute joy to work with. I thought his prices were quite reasonable. You simply cannot go wrong hiring them for your RV services.

Mary Blum
Aug 6, 2022

I had Five Bears led by Papa Bear Frank come out and inspect a trailer we were thinking of buying. We have never owned one before so I was looking for someone who knows the ins and outs of this business. I hit the jackpot. Let's start with Mama Bear Mandy. She answers the phone during off hours and is an absolute gem to work with. I called another business but did not get the feeling of someone who is passionate about what they do that I got from Mandy. Frank came out and met us and explained everything to us and did find some issues. He explained what he would need to do and had a quote that night. The trust that I got from this business was like no other. Even with the big project we are still buying this trailer because Frank says it is worth it. Now I'm no fool so we spent the next day out at the ranch and saw what was out there and there was no doubt Frank was 100 percent correct. I am thrilled that I have found 5 Bears who will be my go to for everything with our new purchase. Give them a call you will not regret it.

Randy Aronson
Aug 6, 2022

These people are the only ones you need to deal with. They are very friendly and knowledgeable and spot on with everything. Frank knows what is going on. He doesn’t waste any time looking at the directions as he already knows what to do. And they travel to you. Very reasonable price for what they do you won’t be dissatisfied.

kellyg1809
Aug 6, 2022

I was lucky to have found The Five Bears RV service and this actually was my 2nd experience with Frank! He helped me get my new tankless water heater in and working after a dealership busted our original water heater during winterization. He also offered to come show me how to winterize my RV myself this winter! He is timely, courteous, does very clean work and in my opinion priceless! Thank you Frank and Mandy!

Ryan Redman
Aug 6, 2022

Repaired a leak in my camper waste water plumbing and replaced the water damaged underbelly skirt. Replaced the toilet. Strengthened my shower pan. Odds and end repairs to interior items. Sealed roof.

The repairs were completed quickly with minimal disruption to my family living in the RV. Five Bears is a truly professional company and a pleasure to work with. Their rates are very reasonable based on the timeliness that repairs are completed. I recommended them to several people staying in our campground.

Frank really is a master of his craft.

Thomas Horse LLC
Aug 5, 2022

Hire them! Mobile RV Repair - we called because we are New to travel trailers. We bought a very fine used 2017 Lance 2295 for our Horse Fence Construction company. On our first job, we wanted an onsite setup and review of all critical processes. The correct way to do it, not just a bunch of YouTube options. We had already had the unit professionally inspected and prepped for transport from our purchase so we knew some fixes were needed. What we wanted was training, hands-on experience with a pro. Everybody wants you to bring it, well we are too busy to do that.
From the first call to our future calls, this is our RV team. They travel, easy to work with and know their trade. Ten stars!✳️

Dennis Huckfeldt
Jul 22, 2022

I show dogs and travel about thirty thousand miles a year in my rv. I have used many repairmen and Frank ranks at the top. He replaced an air conditioner for me and did a great job!!
He showed up on time, charged exactly what he quoted me, and above all he was honest and very knowledgeable. Thank you Frank and Mandy.

Michael Prahl
Jul 21, 2022

I was looking for a local business to service my travel trailer and found Five Bears. I needed to summerize my trailer quickly because I had a work trip pop up that I was going to use the trailer for. They got me in right away! They were so nice to work/talk with and it was an easy process all around. Their price was fair and I will definitely be using them going forward. I would highly recommend them to anyone with an RV!

Bruce Carr
Jul 21, 2022

Frank and Mandy where awesome to work with! They answered the phone well before their opening hours. They where very quick to get here to work on our issue. Frank was very knowledgeable about our rig and had it fixed in less than 30 minutes. He was very neat and courteous about keeping our rig clean and undamaged while working in it. The price was very reasonable. I was very happy with their work.

Erik Jakubowski
Jul 19, 2022

Fantastic job. We had a travel trailer in outdoor storage for 5+ years Frank came out and moved the trailer to a new site and did all the repairs needed. Frank and Mandy were so easy to work with. Thanks to them my family is now enjoying the trailer again. If you have any rv repairs give them a call.

Dave Vickery
Jul 10, 2022

Frank and Mandy are great! I
I called on a Sunday of the 4th of July weekend (and mentioned that I didn’t expect to hear from them until Tuesday… they called me back within an hour and then we worked out a time for them to come out and fix an issue with the step on my class A Dutch Star. Parts were orders and Frank dropped by while I was in Chicago to fix everything. Worked out great! A+ service.

Kim L
Jul 9, 2022

This family-run business is a diamond in the rough. I had been through three RV repair services who did not have the quality of service or skills for my unique problems. Frank is a miracle worker with skills in ALL the areas necessary for RVs. He used his carpentry skills to create a beautiful new ceiling mount for my rooftop AC. When other places told me that the molded plastic ceiling part was not available for my over 20-year old Pleasure Way and they could not fix it, Frank was able to create a whole new wood ceiling from scratch, better than any plastic part, and replicate and perfectly match wooden cabinetry that was water-damaged. (Before and after photos attached). He was able to fix and tune up my generator, while other RV repair shops told me I’d have to go to a place that specializes in only generators. Frank also worked on some plumbing and has been extremely helpful and patient with me as a novice RV owner.

Mandy has been great with communicating and updating me regularly and obtaining difficult-to-find parts. This is a great team that gets things done, gets them done right, and are super friendly and communicative with their service. I cannot express how happy I am to have found them.

Shawn Murphy
Jul 6, 2022

Five Bears was so quick to respond to our broken a/c in our fifth wheel. Frank is very knowledgeable and we will definitely use them in the future. I would not hesitate to recommend him to others.

Paul Cobb
Jul 1, 2022

We pulled into the rv park late afternoon on a Friday and were heading to northern Minnesota the following day to do some fishing off the grid. We had been having some trouble with the water pump intermittently and now it had gone out completely. I talked to the owner of park about finding a mobile repair company as we did not want to spend the next several days without running water. She referred me to a tech (who also is listed on the company directory) I called and left a message but received no call back - I know, shocking, right? The next am, Saturday, by the way, I started searching for a company that I could get service from. I found 5 bears which had some very nice reviews so called them. To my surprise I not only had a pleasant conversation with Amanda but also got a committment to send a tech as soon as possible. The tech showed up 45 minutes later, replaced the pump and 30 minutes later left with a smile on his face and one on ours. In this age of terrible customer service it is truly a breath of fresh air to find folks who care about their reputation as well as their customners. Job well done and very much appreciated.
Paul and Dianne

debra munoz
Jun 29, 2022

We used Five Bears to get us back in the road with our trailer and they did a wonderful job. Arrived when they said they would and went above and beyond to get us on our way home.

Maureen Boyle
Jun 15, 2022

The hot water went out on our Montana 5th wheel. My boyfriend had tried fixing it himself using customer service from where it was purchased. They tried to offer advice based on what he was explaining. After many failed attempts, I looked for a mobile tech, as bringing it in to dealership in a timely fashion wasn't an option. I found Five Bears and Mandy was able to get Frank out here the same day! It turns out that the issue was not anything my boyfriend had been trying to fix. We needed a part ordered, so Frank left us a board to use until he could get the new one in. Having hot water was essential as this is where my boyfriend is living, not just on a camping trip. Mandy kept me informed the entire time and Frank was knowledgeable and very informative about my other questions. If you're looking for someone to fix your RV, Five Bears should be your first choice!

Carol Colford
Jun 11, 2022

Excellent customer service,
We had a roof leak, They repaired/replaced front wood & cabinets, Excellent Craftsmanship!!!
Highly recommend Five Bears RV repair in Maple Park

wes norton
Jun 8, 2022

I was in desperate need of somone to look at a camper for me that had a crank issue and was not closing. I wasn’t from the area, and as all of you know it is early camping season and to say its not crazy, its crazy just to find help. Well i found them. Mandy and Frank! Mandy very patient and professional and Frank has all the knowledge in the world. Squeezed me in and took care of the issue even though he was busy. I couldn’t be happier. Ill be back if i need them they are in my contacts! Happy Camping Dont hesitate to call. Wes

Brian Giesen
Jun 8, 2022

I was so pleased to have this company service my motor home. When I called and left a message (on a holiday weekend) I got a response within a half hour.
We made an appointment for the next day and the service tech showed up on time and repaired my refergierator within a few minutes!
I would definitely recommend this company!

Norm Hartlieb
May 14, 2022

Same day service - he was knowledgeable and extremely helpful. Would definitely recommend and won’t hesitate to use them again.

Tana Kae
May 10, 2022

We were having a major slide issue on a new-to-us RV. It was a bigger fix for what could be handled onsite, but Frank was amazing nonetheless. He was able to diagnose and guide us on how to proceed and at least get the vehicle drivable so we could get down the rod to a repair facility. Super knowledgeable and kind dude. So grateful to have found this mobile repair online.

T B
May 3, 2022

Class act business that came to our rescue in a pinch. Very friendly customer service and very knowledgeable. We were stranded at a campground due to the power lift system failing for our pop up camper . The camper didn’t have a hand crank backup system and our pop up was stuck open with storms coming that night. We called our rv dealer who wasn’t friendly nor helpful. We googled this company and from the first phone call to the pickup it was a pleasure able experience. They went way out of their way to help us plus protect our property. They immediately diagnosed the issue which ended up being a quick fix. Thank you again Five Bears for the quick response and very fair price. We will definitely be using this company for future work and recommending them to fellow campers.

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  • 815 N Main St #91, Elburn, IL 60119
  • Industrial Roofing
  • Metal Roof
  • Asphalt Shingle Roof
  • Hip Roof
  • Rubber Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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