- 815 N Main St #91, Elburn, IL 60119
- Industrial Roofing
- Metal Roof
- Asphalt Shingle Roof
- Hip Roof
- Rubber Roofing
About the Business
What people say about “Five Bears RV Service LLC”?
Customer feedback reveals a predominantly positive sentiment towards Five Bears RV Service, with many praising their quick response times, knowledgeable technicians, and friendly service. Multiple reviews highlight effective communication and the ability to resolve issues promptly, contributing to customer satisfaction. However, there are significant concerns regarding communication delays and service issues, particularly from customers who experienced poor service and long wait times. These serious complaints indicate that while many customers are happy, some have faced frustrating experiences that affect overall perception.
What Users Like The Most
- Great service and friendly. They are sure to complete a job correctly and will make things right if not satisfied.
- They promptly called to confirm the service request. I explained the issue, and by late afternoon, it was ready to go.
- They found that 2 more cables were beginning to fray. We were so thankful to them for finding the other 2.
- These men were efficient and professional. Really knew what they were doing.
- They worked us into their busy schedule, very knowledgeable and professional, couldn't have asked for a better experience!
What Users Like The Least
- Do not trust these people. Have no clue what they are doing.
- This company is short staffed, little to no communication, and they like to charge your card with no authorization.
- It took 2 weeks to get a call back, another week to get a tech out.
Recommended Reviews
Do not trust these people. Have no clue what they are doing. They had my RV generator there for almost 7 months kept giving me the run-around what was wrong with it. The owner Mandy kept telling me they had apprentices working on it as a learning device trying to fix it. then she tells me it needs a whole new main board which was $700 I had to pay half of that up front well it didn't need that either so now I'm out that $350 .
Then she tells me it needs some other bullshit part but she recommends getting a whole new generator would probably be over $4,000 she said. at this point I told her just stop .they still have the generator and she wants me to pay them $1,050 roughly to get the generator back that still does not work then on that invoice she's charging me for reinstall fee of the generator which I don't even have the generator. now she has sent me to collections. This place is a joke do not trust them. ( had to leave at least one star to post this I would not even give theme half a star.)
Great service and friendly. They are sure to complete a job correctly and will make things right if not satisfied. Great people and I highly recommend them.
"I own a 2011 Skyline Layton Joey travel trailer, and recently, the furnace stopped working. I removed the furnace and submitted a service request through Five Bears' website on Sunday. By Monday morning, they promptly called to confirm the service request. I explained the issue and let them know I’d drop off the furnace after work.
True to their word, Five Bears called me around 4:30 PM the same day to inform me that my Atwood furnace was repaired! I had dropped it off at 2:35 PM, and by late afternoon, it was ready to go. They replaced the sail switch for just under $160.
The fast, efficient service and reasonable pricing were impressive. I highly recommend Five Bears to anyone in need of RV repairs or maintenance!"
- 815 N Main St #91, Elburn, IL 60119
- Industrial Roofing
- Metal Roof
- Asphalt Shingle Roof
- Hip Roof
- Rubber Roofing