First Heritage Restoration

My roof was in need of replacement from a large storm that came through my area. I call First Heritage to have them give me a quote on the repairs for my insurance. The "owner" came to my house looked at my roof and told me I had to sign a piece of paper to get the "free" quote. The paper turned out to be a binding contract that only his company could do the work. He quoted my insurance over $11,000 dollars to fix my roof and only replaced the shingles and paper no OSB was replaced. When there was a corner that need fixed he wanted to charge me more money when I told him no he responded " well do you have any guns or dirt bikes". Fast forward 1 year and a half later when a small storm blows through and I notice a side of my house, the only corner he "repaired" the wood, the paper and shingles appear to not be nailed down properly. After contacting him in July to come fix the roof under the "warranty" he lies about being too busy and won't make it over for a few weeks. Well 5 months late and still hearing the exact same lies and excuses he comes to my house when nobody is home unannounced and claims the damage to be caused by heavy winds and therefore the warranty doesn't cover the damage. He refuses to fix his mistake after leaving my roof in need of a simple repair for 5 months and then claim heavy winds caused the damage. DO NOT USE THIS COMPANY.

Mr. Neil and his son, Mitch, along with their staff, installed our new roof. Their service was excellent!!! They accommodated our work schedule and all the work was completed timely. Thank you First Heritage Restoration for your outstanding work.

Neil Drum of First Heritage Restoration handled my claim personally from day one. The end of August 2015 there was a micro burst causing my home to need a new roof. Neil was professional, courteous, and forthright in discussing every aspect of what needed to be done. He dealt directly with my insurance company as well; he kept the costs down considerably making the entire roof replacement affordable. I would highly recommend his company to anyone.

Thanks Neil !!!