First Class Contracting of Tidewater
- 1500 New York Ave, Glen Allen, VA 23060
- Metal Roof
- Slate Roof
- Green Roof
- TPO Roof
- Asphalt Shingle Roof
About the Business
At First Class Contracting of Tidewater, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Glen Allen, VA, and the surrounding areas. Our comprehensive range of services includes roof installation, inspections, skylight installation and repair, gutter installation, and roof leak repairs. We are equipped to manage complex projects from inception to completion, ensuring that every detail is meticulously addressed. Our organized and reliable team is committed to delivering durable, high-quality results that provide long-term value.
We understand the importance of clear communication and thorough project coordination, allowing us to navigate challenges effectively while maintaining our focus on client satisfaction. Whether you need a simple repair or a full installation, we are dedicated to executing each project with precision and care.
What people say about “First Class Contracting of Tidewater”?
Customer feedback is mixed regarding First Class Contracting of Tidewater. While many reviews highlight the company's professionalism, prompt communication, and quality of work, there are significant concerns about responsiveness. Some customers have experienced delays in communication and scheduling, leading to frustration and dissatisfaction. The positive reviews emphasize the team's attention to detail and dedication to follow-ups, whereas negative feedback points to instances of unfulfilled commitments and lack of updates. Overall, the company appears to excel in service quality when engaged, but communication issues may hinder customer satisfaction.
What Users Like The Most
- Great company with prompt, reliable, professional and friendly service.
- Jose kept me informed along the way and his attention to detail was obvious.
- They are professional and go above and beyond to make sure that their clients are very happy with their work.
- Emil and Issac were very professional, punctual, tidied up their supplies every day.
- Their work is always of the highest quality.
What Users Like The Least
- Contacted them over a month ago to get some windows fixed and never heard back.
- It has been over 3 hours since our agreed upon time, and they still have not come nor given me any update.
- I reached out again, and was apologized to but still faced delays.
Recommended Reviews
Great company with prompt, reliable, professional and friendly service. I recently had a leaking window and Jose Lopez went above and beyond to find the source of the leak . He sealed the window and fixed the gutter scupper and hopper that had a slow leak above the window. Jose kept me informed along the way and his attention to detail was obvious. He even followed up after a storm to make sure the leak was fixed. Exceptional service indeed! I highly recommend this company and Jose as they truly care about their work and customers .
Contacted them over a month ago to get some windows fixed. Was told someone would reach out to come look at them for an estimate. Never heard back so I reached out again, and was apologized to and set up a time for someone to come out. It has been over 3 hours since our agreed upon time, and they still have not come nor given me any update. Who knows if they'll even show up
Thank you Jamie Trego, Kristina Avgeros,Casey Dempsey and Melanie Drews for your great customer service. Gabe/Teresa recommends First Class Contracting of Tidewater for general contracting repairs, powerwashing, gutter cleaning, etc.
137 locals recently requested a quote
- 1500 New York Ave, Glen Allen, VA 23060
- Metal Roof
- Slate Roof
- Green Roof
- TPO Roof
- Asphalt Shingle Roof
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