- 2701 Hwy 12 N, Chapmansboro, TN 37035
- Commercial Roofing
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
About the Business
What people say about “Fence Kings of Clarksville”?
Customer feedback for Fence Kings presents a mixed sentiment. While several reviews commend the company for their excellent communication, responsiveness, and quality of work, there are significant concerns regarding their professionalism and follow-through on commitments. Some customers reported issues with the installation, including inadequate depth for fence posts and poor handling of post-installation communication. While many appreciate the craftsmanship and timely service, the negative reviews highlight serious mismanagement and customer service failures that detract from the overall experience.
What Users Like The Most
- Terry was very easy to work with. Great communication and very responsive.
- I couldn't be happier with my fence....Excellent job and excellent service.
- This company is very easy to work with and listen to what you want.
- Excellent quality and by far the best price in town.
- These guys did an AMAZING job on our privacy fence!!!
What Users Like The Least
- I feel we were treated unprofessionally, paid for a service that was done poorly.
- Poor work. They only put post in ground 14” it blew over.
- When it came time to get paid, my wife attempted to get some issues reworked but couldn't.
- Terry offers his customers free gift cards if they leave him a positive review.
- After several months of denial, Terry finally admitted that his crew made a mistake.
Recommended Reviews
I am usually not one to write a review. In this case, I feel we were treated unprofessionally, paid for a service that was done poorly and it should be notated. Fence Kings did a fence repair, I have no complaints about that portion. They were not overly great but did the job that was paid for. During the fence repair we spoke with the lead gentleman regarding staining. At this time they said they would be able to come back out and stain. There was a lack of communication during the weeks leading up to the staining. When they finally did arrive, it was a different color stain than discussed. The new color was fine but we were irritated that the brand and color originally discussed was not matching. If they would have let us know the brand they use we could have decided a color based on that information. To add to that we sent them the stain we picked out ahead of time and they did not inform us they would be using something different. Once they finished the stain, they stated they could come back to do a second code as some of the fence did not cover smooth. I sent a few pictures to the owner regarding the need for a second coat. We had a conversation regarding how we felt about the stain coating. I won't paraphrase the entire conversation but I will quote one phrase. "if we come out a second time I am losing money". Word for word. We had to buy 600 dollars worth of additional stain and completely restain the fence ourselves, while Fence Kings cashed their check for $3,420.00 for a job that was half done.
Poor work. I had them install 8’ fence. They only put post in ground 14” it blew over they came back and put new post 24” in ground and now it’s leaning and they said they are done.everything I read says 8’ fence should be 36” in ground. So I’m checking with my attorney on that. Stay away sorry ckmpany
Terry was very easy to work with. Great communication and very responsive. The crew did a great job! Very meticulous and did a great job cleaning up after themselves! Highly recommend Fence Kings!
- 2701 Hwy 12 N, Chapmansboro, TN 37035
- Commercial Roofing
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Metal Roof