Farm Mutual Insurance Co
- 1109 Sainte Genevieve Ave A, Farmington, MO 63640
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
- Slate Roof
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| Crystal Heating & Cooling | 4.6 | 55 | — Not checked | No |
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About the Business
What people say about “Farm Mutual Insurance Co”?
Customer feedback is mixed, with some praising the company's responsiveness and coverage, while others express frustration over communication and service. One customer appreciated the prompt payment of a significant claim without an increase in premiums, highlighting the reliability of the insurance process. However, another customer reported a negative experience regarding policy exclusions, leading to dissatisfaction with the company's customer service. This contrast indicates that while some customers find value in the service, others face challenges in their interactions with agents.
What customers highlight
- They paid this claim, no questions asked and my premiums did NOT go up.
- I've been with them for years and never had any problems.
- Flo had no problem insuring my home and cars plus I saved some money.
What customers mention as negative
- Mr. Graham refused to write a policy for it even though he was my agent for my cars.
- Mr. Graham's obtuse attitude has cost him at least one customer.
Recommended Reviews
My family have been doing business with this company for decades. However when I bought my lake home, Mr. Graham refused to write a policy for it even though he was my agent for my cars.
He said several times "At the end of the day, I own this business and I can write a policy for who I want to and exclude who I want to.
Thankfully I talked to Flo. She had no problem insuring my home and cars plus I saved some money.
So, at the end of the day, Mr. Graham's obtuse attitude has cost him at least one customer.
My house flooded no more than 5 hours of water damage, but Servpro charged my insurance company over 40,000.00. I only owe 58,000 on my house. They paid this claim, no questions asked and my premiums did NOT go up. I've been with them for years and never had any problems.
137 locals recently requested a quote