- West Richland
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- TPO Roof
About the Business
At Family Home Projects, LLC, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in West Richland, Washington, and surrounding areas. Our comprehensive range of services includes roof replacement, emergency roof repair, roof deck repair, and skylight installation and repair. This allows us to efficiently manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our organized approach and commitment to consistency enable us to deliver durable, high-quality results that provide long-term value.
We understand the importance of effective communication and project coordination, which allows us to navigate the intricacies of each job seamlessly. Whether you require a simple repair or a complete roof overhaul, we are dedicated to exceeding your expectations with our reliable service and attention to detail.
What people say about “Family Home Projects, LLC”?
Customer feedback for Family Home Projects is overwhelmingly positive, highlighting their professionalism, responsiveness, and quality of work. Many customers praised the exceptional communication from Jessica, who provided consistent updates throughout various projects. Nico's expertise and dedication, particularly in emergency situations, were also frequently mentioned. Customers appreciated the reasonable pricing and the team's willingness to go above and beyond to ensure satisfaction. Overall, the company's commitment to customer service and high-quality results has left a strong impression on clients.
What Users Like The Most
- Jessica worked hard to stay in contact throughout the job and quickly responded to my questions.
- Nico was professional and friendly, arrived on time and came back the next day to complete the project.
- Great communication from Jessica on all aspects of the job.
- They are efficient, thoughtful and do quality work.
- Nico was kind enough to fit me in the same day and replaced the unit quickly and efficiently.
What Users Like The Least
- Make 100% sure the contract specifies your choice of paint brand and that you will receive two coats.
Recommended Reviews
FHP was hired in November after nearly a dozen interviews with other contractors. Nico had the experience and displayed confidence of course, and offered a one year labor warranty.
Jessica worked hard to stay in contact throughout the job and quickly responded to my questions. Completely amazing and appreciated.
For any potential customer considering paint work: make 100% sure the contract specifies your choice of paint brand and that you will receive two coats. Two coats is industry standard for interiors. I did neither of these and found the result not to my liking. The doors were not sanded prior to their single coat being applied. If I even slightly bump the surface, the paint peels/chips off in chunks. It's gotten to the point where I try to not look at the walls anymore because after three months I continue to find completely missed spots (for example, I can see the old wall color above the door trim) and of course clear evidence of one coat in multiple locations. Don't be like me by assuming what's going to happen after the contract is signed. Get your wants in writing.
As previously noted, there is a one year labor warranty, and Nico reminded me multiple times during the job to call if any issues appeared. He has come out twice to repaint some areas, but at this point the process is really diminishing returns. Almost every wall (especially bathrooms) needs a second coat, not just touch ups.
Nico's work on the LVP floor was nearly perfect. The long run from one end of the house to the other is arrow straight and looks amazing. Overall a great solid surface installation. The carpet is also well installed and definitely go with the thickest pad possible.
Nico also replaced all flood lights in the vaulted ceiling with bulbs I supplied. A wonderful gesture.
Paint: 1 star (paint was applied to surfaces, and that's about it)
Flooring: 5 stars
Customer service: 5 stars
Replaced an under mount bathroom sink that we couldn't remove on our own without fear of damaging our granite countertops. Niko was professional and friendly, arrived on time and came back the next day to complete the project. Thank you!
Phenomenal work on garage ceiling storage installation!! From the get go to the completion, the project was seamless. We had great communication from Jessica on all aspects of the job. I honestly developed a headache wondering how or if the rack was even going to fit. Nico looked at the ceiling, measure where the joist were and the entire thing was up in no time!!!!
I’m beyond happy. His shared work knowledge and experience is very comforting. I wouldn’t hesitate in calling them again for future projects.
QUICK RESPONSE, FAIR PRICING, FANTASTIC WORK.
- West Richland
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- TPO Roof