- 3390 Creek Valley Dr SE, Smyrna, GA 30082
- Financing Available
- Warranties Offered
- Slate Roof
- TPO Roof
- Shed Roof
About the Business
What people say about “Exquisite Roofing and Restoration- Smyrna”?
Customer feedback for Exquisite Roofing and Restoration is predominantly positive, highlighting their professionalism, responsiveness, and commitment to quality service. Many customers commend the thoroughness and clarity of communication during the process, with regular updates and guidance provided. However, there are some concerns regarding delays in receiving quotes and communication issues, particularly for follow-ups. Overall, while the majority of experiences are favorable, the communication lapses noted in a few reviews suggest that there is room for improvement in that area.
What Users Like The Most
- From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to delivering high-quality work.
- James kept me informed with photos and videos of the work's progress.
- He is honest and will make sure you are taken care of.
- James was professional and knowledgeable.
- James got right back to me, dropped by the next day and then came back a second time to take pictures with his drone.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I recently had the pleasure of working with Exquisite Roofing and Restoration, and I cannot speak highly enough of their services. From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to delivering high-quality work. James was incredibly helpful, taking the time to explain each step of the process, and addressing any questions I had with patience and clarity.
The attention to detail was remarkable, and they completed the job on time and within budget.
I highly recommend Exquisite Roofing and Restoration for anyone in need of roofing or restoration services.
I had a camera get flooded on the corner of my roof and was fortunate to have James, the company owner, visit my property quickly to assess the issue. Unfortunately I needed more extensive repairs around my soffit so I awaited a quote to continue working with Exquisite.
This was on Aug. 10th. 5 days later I followed up asking for that quote again and was told it’d come ASAP. 9 days later I asked again if I’d be able to get some help for this task (again, just looking for a quote) and received no response. Now 11 days later I’ve still not received any information and have been forced to look elsewhere for a roofer. I’m not sure where I went wrong, I’m not sure if this would be standard for a much larger cost of a whole roof, but I am sure if I had more pressing roof issues this would be miserable. I’m basing the review off of the pleasant initial visit, and subsequent unpleasant lack of follow up.
I was buying a house and trusted no one else to look at the roof! He is extremely thorough. He will make sure you are taken care and he’s not just in this business to make a buck like some other roofing companies. He’s honest and will make sure you are taken care of.
- 3390 Creek Valley Dr SE, Smyrna, GA 30082
- Financing Available
- Warranties Offered
- Slate Roof
- TPO Roof
- Shed Roof